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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

August 24, 2017

When there is a problem Almost any company can look good if things go right. The real measure of a company is what happens if there is a problem. My first purchase from Donoh More

by joekey.01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
Aug 29, 2017 -

DonohooAuto LLC responded

You're absolutely right. When things go well, we all look like superstars. It takes a real culture of customer service to handle the not-so-good. While we wish all of our sales were trouble-free, cars are complex vehicles, and sometimes the unforeseen happens. We appreciate your patience as we worked to solve your issue and we appreciate the chance to help you out. Thank you for taking the time to leave thorough and valuable feedback. It's helpful to us, and hopefully to customers considering purchasing from us. We appreciate your repeat business. Wishing you many happy miles!

August 22, 2017

Great expedient service I used Truecar to find the vehicle I was looking for and it matched me with DonohooAuto. Being out of state, I did not want to make more than one trip More

by angelo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Maria Hernandez, Chris Seay
August 21, 2017

2015 Lexus is250 Well the salesman wouldn't return any of my calls, the shipping took longer than expected and Tina messed up my state sales tax so when I went to get More

by erikadward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Wolfe, Tina Viljoen
July 30, 2017

Friendly / comfortable / trusting One of the best dealerships I have encountered The only thing missing was coffee and donuts I did not appreciate the fact that there was only ONE re More

by buckpaolone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Viljoen, Jonathon Yale
July 30, 2017

I would recommend this dealership to anyone ver I'm very satisfied with my purchase awesome team here thanks keith great job first time visit until today all I can keep saying is job well done could More

by Lala6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Keith Williams
Aug 08, 2017 -

DonohooAuto LLC responded

We're glad to hear that your first visit with us was a great one! Thank you for taking the time to let us know that Keith, Mo and Michele delivered five-star service. We appreciate your business and hope that your first visit won't be your last!

July 29, 2017

Delightful experience It's not often that you hear about the car buying process as easy, delightful, or painless, but that was exactly our experience today with Eric, Miche More

by UABCoachKT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
July 28, 2017

Great Buying Experience I have visited other no haggle used car lots but DonohooAuto does more than set a low price. They pleasant, welcoming and efficient while allowing you More

by spence1953
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave a five-star review. We're glad to know that we stood apart from other dealerships that you have visited. If you found us to be pleasant, welcoming and efficient, that's just the way it should be! Thank you for your business and the kind words.

July 27, 2017

Overwhelming, but awesome experience! I do recommend you do your research before going to Donohoo Aito on line and do comparisons with others. Make sure you get any disclosures vehicles mi More

by Audi lover now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Wren
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionists are awesome too. , Jonathon Yale
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for the positive review and the great advice! We find that informed car buyers are happy and confident car buyers. That's why we have complete online listings with lots of pictures, information, and vehicle history reports. And of course, it's always helpful to research different car models to know what is the best fit for your budget and lifestyle. We're glad that you had an awesome experience and we certainly hope that your "sweet ride" brings you miles and miles of happiness. Until next time, safe travels!

July 27, 2017

Quick and easy To have a large inventory and everyone was friendly and helpful. The car buying experience was quick and easy. I like the fact that there wasn't the " More

by 907sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a five-star review. We're glad that you appreciated our large inventory and that our friendly team made your experience quick and easy. And yes, we're "real" people and we don't use games or gimmicks to to sell cars...just quality cars at competitive prices. We appreciate your business and your positive feedback. We hope you enjoy your new car and we look forward to serving you in the future.

July 26, 2017

Simply Unbeatable I purchased my new Acura TLX at Donohoo about a week ago. It's actually my second vehicle to buy from them within 15 months. I honestly just don't wan More

by m.sanderson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marci Pyle, Trey Anger
Jul 28, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We truly appreciate your repeat business and are thrilled to know that we exceeded your expectations both times. We're glad that Trey and the rest of the team took great care of you. And we're very happy to hear that you love our business model. It's a little different, but we believe that if we take good care of our customers and provide quality vehicles at competitive prices, then, like you, they'll come back. We hope you enjoy your second car as much as your first and look forward to serving you again in the future.

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