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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

December 21, 2016

Exceptional service Very friendly, knowledgeable and non-aggressive approach. I hadn't purchased a vehicle in 10 years and wasn't looking forward to it. The staff at Dono More

by traciemonson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Tina Viljoen
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you so much for the positive review. We know that past experiences elsewhere have made some people dread buying a new car. But we think it should be a friendly, stress-free experience. We're so glad to know that Alex and Tina delivered on that promise. We hope that your new car brings you many years of enjoyment. Maybe now that you know car shopping can be enjoyable, we'll see you sooner than in eight years! Thank you for your business.

December 21, 2016

Amazing experience Perfect from start to finish. You shouldn't look any further for a place to buy a car. The staff from receptionist to salesman to finance to manager w More

by cboyd3142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker, Maria Hernandez
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that you had an amazing experience buying with us! We're so glad that our entire team gave you friendly, turnkey service. That's exactly what we aim to do! We appreciate your business and your kind words. We hope you enjoy your new car and that we'll see you down the road!

December 20, 2016

How it should be done This is the perfect approach for selling cars - a friendly staff, a great selection to choose from, zero pressure to make a purchase, and prices that More

by davidecrane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Becky Whitaker, Maria Hernandez
Dec 22, 2016 -

DonohooAuto LLC responded

David - what a great review! Thank you so much. We're glad to know that you love our no-pressure approach, friendly team and large selection. And you're right, we price them competitively, so there's no need to haggle. It's our goal for every customer to enjoy the process, just like you did. We appreciate the kind words and importantly, your recommendation to friends and family. Word of mouth from happy customers has certainly been the key to our ongoing success. We appreciate your business and look forward to serving you again in the future.

December 20, 2016

Easy, low pressure style, nice cars I like the approach to selling. Prices are at market level or better, cars are well maintained, test drives can be very thorough, and extended warran More

by bonsackf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ladies at desk were very helpful and did a great job.
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you so much for the thorough review. It's nice to hear that you like our approach to selling - we think that our no-hassle straightforward approach is just what you said...a no-nonsense way of selling...which makes for a pleasant buying experience. We're glad that Eric and the rest of the team took good care of you and that you found what you were looking for in our extensive selection of cars. Thank you for the five-star rating and for your business. We surely appreciate it!

December 19, 2016

Excellent experience! Came from over 150 miles away, so was a little nervous about possibly wasting an entire day, but my fears were completely unfounded. The car was exact More

by chrisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Leal, Jim Hardy
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you so much for the thorough review. We think our customers' experiences at our dealership tells our story better than we ever could. We have a lot of customers, who like you, drive from across state lines. Which is exactly why we have complete online listings with tons of pictures and vehicle history reports. We want to make sure that what you see online is what you see when you go for your test drive. And yes, our team approach means that we can walk you through the process in record time. Because while we think we're great people, we know that a day in a dealership is not how most people want to spend their time. We appreciate your review and your business. We're glad to know we were deserving of your praise. Wishing you many happy travels!

December 18, 2016

Excellent cars at a good pride It was all about the car. It drove so well. Clean engine. It passed inspection by a third party mechanic in flying colors. Their great reputation gave More

by hondacivic987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We don't discourage third-party inspections because we want our customers to feel 100% confident in their purchase. After all, buying a car is a big investment! We're glad that you found the right car for you and that it passed with flying colors. We appreciate your business and look forward to serving you again.

December 16, 2016

Awesome Service My experience with Donohoo Auto was awesome! I did have an issue but Edwin, the Sales Manager made sure to take care of everything!! Edwin and the Don More

by nishawndra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Leal
Dec 22, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to tell us about your "awesome" recent experience with us. We aim for an issue-free experience, but if something does come up, given the chance, we'll always do what we can to make things right. We're glad that Edwin was able to effectively problem-solve. If you left feeling like it was one of the best car buying experiences you've ever had, then we're doing something right. Thank you for your trust in our business. We hope you enjoy your new ride for many years to come.

December 15, 2016

Highly Recommended A great experience. We talked to Trey about the type of vehicle we were looking for, the mileage and the price range we wanted, and he showed us lots More

by Andy O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Anger, Becky Whitaker
Dec 16, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to tell us about your recent great experience. We're glad to know that Trey took the time to walk you through several options until you found just the right fit for your lifestyle and budget. We want everyone to be perfectly pleased with their experience when they drive off of the lot, so it's great to hear that that was the case. We appreciate your business and hope to serve you again in the future.

December 15, 2016

Absolutely best car buying experience ever!!!!!! Great, Great, ABSOLUTELY GREAT EXPERIENCE. Thanks to Eric and Keith for making this car buying experience special for me. I absolutely love my new Mer More

by jeromiojoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Dec 16, 2016 -

DonohooAuto LLC responded

Thank you so much for taking the time to give us a ringing endorsement! When someone tells us they had an "absolutely great experience" IN ALL CAPS, we know we're doing something right! We always try to do the best by our customers, but it's extra important when someone drives across state lines to shop with us (and many do). And because we sell a lot of Mercedes, we're able to pass along some pretty sweet deals. Thank you for your business and your trust. We're glad to know that Eric and Keith made your day extra special and that you love your new C250. Happy travels!

December 14, 2016

Satisfied customer Our experience here was mostly outstanding. The business model of unpressured automobile shopping was different and gave us the ability to truly deci More

by harry.burton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Dec 16, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We do try to make our process very transparent, which is why we have complete online listings with vehicle history reports, lots of pictures and upfront pricing. We're glad to know that Trey and Mark provided five-star customer service. We appreciate your business and hope to serve you again down the road.

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