Jay Martin

Very easy process. Very nice and informative. We have bought two cars from them. Love my car. Very nice and informative. We have bought two cars from them. Love my car. More

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Professional & courteous without being overbearing. Very friendly atmosphere. A very helpful staff who seem to strive to assist in every way possible to make your experience a pleasant one. Great experi Very friendly atmosphere. A very helpful staff who seem to strive to assist in every way possible to make your experience a pleasant one. Great experience. More

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Third Vehicle Purchased The Infiniti JX35 I just purchased from DonohooAuto is the third vehicle I've bought from them in the last six years. Everyone is so friendly and help The Infiniti JX35 I just purchased from DonohooAuto is the third vehicle I've bought from them in the last six years. Everyone is so friendly and helpful! They have a huge inventory, their website is the most user friendly auto dealer site I’ve ever searched on and their test drive process allowed me to narrow down to which specific make/model fits my “busy working mom” needs without any sales pressure. They even went above and beyond to have the vehicle I chose inspected by a third-party pre-sale to ensure I was completely comfortable with the purchase. Everyone at DonohooAuto; the receptionists, Mark, Jay, Kathryn and Michele made me feel welcomed and that my business was appreciated. More

by Stacey Verified Customer Verified Customer

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GREAT SERVICE EVERYTIME!!! JAY MARTIN, ERIC JONES, AND THE SALES CREW HIT IT OUT OF THE PARK! THIS WAS THE FIFTH VEHICLE PURCHASED FROM DOHOHOO AND WILL NOT BE THE LAST! THE STA JAY MARTIN, ERIC JONES, AND THE SALES CREW HIT IT OUT OF THE PARK! THIS WAS THE FIFTH VEHICLE PURCHASED FROM DOHOHOO AND WILL NOT BE THE LAST! THE STAFF MAKES YOU FEEL LIKE FAMILY. THERE IS NEVER A PUSHY SALES PITCH. THE STAFF SIMPLY HELPS YOU THROUGH THE PROCESS OF YOUR VEHICLE PURCHASE. THANKS AGAIN FOR YOUR CONTINUED FRIENDLY SERVICE!!! More

by CSIMS Verified Customer Verified Customer

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DonohooAuto is the best I bought my 3rd car from DonohooAuto on January 5. The service, from receptionists to Becky in Finance is 2nd to none. Jay Martin, General Manager, I bought my 3rd car from DonohooAuto on January 5. The service, from receptionists to Becky in Finance is 2nd to none. Jay Martin, General Manager, is the best. He has built a team that has it all-they are friendly, helpful, knowledgeable and just plain nice people. From the time I told Jay I was going to buy a car, to my discussion with Nic in Finance, to my closing the sale, up to Mo giving me instructions on how to operate the vehicle it took only 2 1/2 hours. And, Jimmy Burns in the service department took time out of his busy day to make it a point to drop by and say hello. Great job Jay !! More

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How it should be done This is the perfect approach for selling cars - a friendly staff, a great selection to choose from, zero pressure to make a purchase, and prices that This is the perfect approach for selling cars - a friendly staff, a great selection to choose from, zero pressure to make a purchase, and prices that make it even easier to drive off with an amazing deal. From start to finish, it was a truly enjoyable process, and I wonder how many people can say that about buying a car? I will recommend Donohoo to anyone I come across who is in the market for a car...and I'll be back! More

by davidecrane Verified Customer Verified Customer

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Only Place to Purchase a Vehicl in the Birmingham Metro Area Donohoo Auto has re-defined the customer experience. From the moment you first call, email or just show up, you have their undivided attention. Not Donohoo Auto has re-defined the customer experience. From the moment you first call, email or just show up, you have their undivided attention. Not in a harassing way but in a way that let's you know they are there to SERVE you and not just SELL you. From sales people to finance to their service department, it is a smooth and pleasant experience. I have now purchased three cars from them and as long as I live here, they will have my business. Even if there are mistakes, they own them and do whatever it takes to make you satisfied. In this day and age it is hard to find a dealership that genuinely believes in giving the buyer and non-rushed, no pressure, white-glove experience. Donohoo Auto is that place and they have earned my loyalty and that of my entire family. More

by M.T. Ellenberger Verified Customer Verified Customer

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Why go anywhere else??? This is my second purchase from Donohoo. Both vehicles have been Mercedes Benz with very very low miles, exceptional prices and I've received amazing This is my second purchase from Donohoo. Both vehicles have been Mercedes Benz with very very low miles, exceptional prices and I've received amazing customer service from everyone. I came in today without an appointment and received prompt attention from my sales associate Jay Martin. I even got an opportunity to meet his gorgeous baby daughter Day. Jay with his welcoming attitude toward my mom and understanding disposition with my son, helped make my experience flawless. From start to finish everyone was genuinely concerned about helping me get the best car for my needs. I hope to see you all again very soon and I definitely will recommend this dealership to anyone that is interested in a quality vehicle without the hassle of competive selling or mark ups. Donohoo Auto.... your the Best!!! More

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