Douglas Volkswagen

Very professional, friendly and helpful. Stress free experience during a stress filled time in my life. I Highly recommend. Stress free experience during a stress filled time in my life. I Highly recommend. More

Very happy. Service was faster than I was told when I brought it in, and communications were excellent, including the video that was sent to me. Service was faster than I was told when I brought it in, and communications were excellent, including the video that was sent to me. More

Twice I’ve been to Douglas CW to get my car service and both times it’s been flawless. Couldn’t recommend them enough. both times it’s been flawless. Couldn’t recommend them enough. More

I had a great experience with Brian! He was so nice to work with and efficient. Thank you so much! He was so nice to work with and efficient. Thank you so much! More

This is about to 10th VW we have leased through Douglas Volkswagen. We keep coming back to them as we trust them in every phase of this transaction and from on to maintenance and end of lease. Volkswagen. We keep coming back to them as we trust them in every phase of this transaction and from on to maintenance and end of lease. More

I had an excellent experience working with Vlad Voskoboynikov, Certified Master Sales Consultant. From start to finish, he was extremely professional, attentive, and efficient. Vlad really liste Voskoboynikov, Certified Master Sales Consultant. From start to finish, he was extremely professional, attentive, and efficient. Vlad really listened to what I was looking for and didn’t waste any time. There was absolutely no pressure throughout the process, which made the experience comfortable and stress-free. Within just a couple of hours, he followed up to let me know he had located exactly what I wanted — an Avocado Green Tiguan R-Line Turbo with a black top and brown interior. He had everything ready for pickup by Saturday, and the entire process was seamless — I was in and out in about 30 minutes. Vlad was honest, straightforward, and genuinely pleasant to work with. Overall, this was a wonderful experience, and I highly recommend Vlad to anyone looking for a smooth and professional car-buying process. More

Mike was able to get me an appointment the same week after explaining that I was still having issues with the climate control system. I was seen within 15 minutes of my appointment, and the technician after explaining that I was still having issues with the climate control system. I was seen within 15 minutes of my appointment, and the technician was able to diagnose that it was the air conditioner. Brian provided me a loaner car so that I could continue my daily routine. My truck was ready by 3pm and my climate control system was fixed! More

Alway courteous. Always responsive. Always oriented to getting it right. I feel valued when I am there. Always responsive. Always oriented to getting it right. I feel valued when I am there. More

Marvin was fantastic! He kept me updated on my vehicles status and let me know exactly what was being done and when it was completed. He kept me updated on my vehicles status and let me know exactly what was being done and when it was completed. More

Best dealership service department I have dealt with! !! Honest, intimate, boutiquey experience. Absolutely the best!!! !! Honest, intimate, boutiquey experience. Absolutely the best!!! More