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Douglas Volkswagen
Summit, NJ
1,640 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people.
We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will.
We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
Verified Customer
October 15, 2026
Brian provided me with outstanding service. I always have a nice experience when I go to Douglas Volkswagen. The technicians are also very thorough. I always have a nice experience when I go to Douglas Volkswagen. The technicians are also very thorough. More
by pchurch88
Employees Worked With
October 15, 2026
The staff is friendly and professional. Bryan explained the work and the charges clearly. It is a pleasure to bring my car for service Bryan explained the work and the charges clearly. It is a pleasure to bring my car for service More
by PATRICIAALLISTER923
Employees Worked With
October 13, 2026
I had such a great experience at Douglas Summit and with Vlad Voskoboynikov. They took such great care helping me get the right car for me. It was an absolute pleasure to work with Vlad and Douglas! Vlad Voskoboynikov. They took such great care helping me get the right car for me. It was an absolute pleasure to work with Vlad and Douglas! More
by ameyer1612
Employees Worked With
October 12, 2026
I was very thankful to meet with Marvin Ma, a few weeks ago about a couple of issues that I was having for the brief period of time I was able to get. The scheduled appointment over the weekend that I happ ago about a couple of issues that I was having for the brief period of time I was able to get. The scheduled appointment over the weekend that I happen to have with him may have been coincidental but I was quite happy to have him write up my service report. I hope that any issues from this time forward, I would feel very comfortable to share with him and Douglas Volkswagen, since our experience from the beginning of our lease has not been a positive one. Thank you. More
by SBPETERS189
October 11, 2026
Incredible experience. Aiden was amazing. So nice and make the experience of buying a new car painless and easy. Aiden was amazing. So nice and make the experience of buying a new car painless and easy. More
by Megan Bernard
Employees Worked With
October 10, 2026
Extremely satisfied! Vlad was super supportive and cooperative, helping explore all alternatives, making the right decision, and making the financing process super seamle Vlad was super supportive and cooperative, helping explore all alternatives, making the right decision, and making the financing process super seamless! Definitely, we will do more business with him! More
by Wael Ghareeb
Employees Worked With
October 07, 2026
Terrific experience for auto body repair. Beautifully done, and early. Great communication throughout, Most notable is how kind and helpful everyone was at the facility One of my best bus Beautifully done, and early. Great communication throughout, Most notable is how kind and helpful everyone was at the facility One of my best business experiences ever. Highly recommend!! More
by vwpaske
Employees Worked With
Michael Mantone
October 04, 2026
Douglas Motors took me in right away and repaired my car in a timely manner. in a timely manner. More
by ROB_CHE
