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Douglas Volkswagen

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.7
1,640 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people. We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will. We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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491 Morris Ave.

Summit, NJ

07901

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Showing 1,640 reviews

August 31, 2026

I am very grateful for the help and compassion the dealership has shown me through out my process on purchasing my vehicle it was smooth sailing thanks again Roger.. More

by sylvia50hawkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Broyles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2026 -

Douglas Volkswagen responded

Your used Hyundai Tucson is in great hands. Knowing you felt cared for and supported throughout the process means a lot to our team. Roger was delighted to guide you and happy to hear it felt smooth from start to finish.

August 30, 2026

Isaac was great. He let me drive an SE R-Line Tiguan. He explained the features it has compared to the other trims. He was patient with me and answered all my questio More

by Alaa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Bunton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lo (person helped me sign the contract)
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Sep 11, 2026 -

Douglas Volkswagen responded

Thank you for sharing your experience! We're glad Isaac provided patient, professional guidance and helped make your first leasing experience a positive one. We appreciate your feedback about the dealership layout and vehicle availability, and we'll use it to continue improving our customer experience.

August 30, 2026

Mike was extremely responsive to our needs and helped us get exactly what we needed with friendliness and professionalism. I wouldn't get my VWs from anyone else! More

by NAWILEASING
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Douglas Volkswagen responded

Our team enjoyed guiding you through your new Tiguan purchase. Knowing that Mike’s responsive, friendly professionalism helped you find exactly what you needed means a lot to us.

August 30, 2026

great team @ douglas they are always standing behind the cars they sell no matter what the issues are More

by ftouzet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vandenberghe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Sibblies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2026 -

Douglas Volkswagen responded

Your comment about us backing every car we sell underscores the support we strive to provide. Knowing our service on your Jetta gives you confidence means a lot to our team.

August 29, 2026

Prompt check-in, Daniel recommended year 5 service, received car inspection video, added wheel alignment as Daniel recommended, wait time around 2 hours as expected. More

by Burton
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 29, 2026 -

Douglas Volkswagen responded

Thank you for the five-star review. We're glad check-in for your ID.4 was prompt, the inspection video helped with the wheel alignment recommendation, and your wait time met your expectations.

August 28, 2026

Gil contacted me several times over the last few months and we worked together to secure a new lease for my vehicle More

by hallfan81
Recommend Dealer
Yes
Employees Worked With
Gil Coronado
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Aug 28, 2026 -

Douglas Volkswagen responded

Our team is pleased we could secure the lease on your new Tiguan. Knowing that our persistence over several months led to a lease you’re happy with is rewarding.

August 28, 2026

It was a very good experience no problems no hassles very informative very helpful and no problem at all More

by Joeblinder
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
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Aug 28, 2026 -

Douglas Volkswagen responded

Knowing the service on your Tiguan felt hassle-free, informative, and smooth means a lot to Brian and our service team. Thank you for the five-star rating.

August 28, 2026

I couldn’t have asked for better service. Michael M was great to work with and helped me thru the process. I was always notified of progress and I got to pick my car up early. Thank you. More

by kresssha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael M
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Aug 28, 2026 -

Douglas Volkswagen responded

Knowing that our timely updates and early pickup made your service experience seamless means a lot to our service department. We’re pleased we could complete the service on your BMW X3 ahead of schedule.

August 28, 2026

Amazing job fixing over one hundred dents from hail. Customer service was great. Highly recommened More

by edw.kingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Print
Aug 28, 2026 -

Douglas Volkswagen responded

Your praise for fixing over a hundred hail dents highlights the care our service team brings to every repair. Hearing you found the service on your RX 350L exceptional and recommend us means a lot to our team.

August 26, 2026

Been a sales and service customer since 2002. Our cars have never been serviced elsewhere. Would only purchase another vw from Douglas More

by Donnelly27
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
Print
Aug 26, 2026 -

Douglas Volkswagen responded

Knowing our service on your Passat has earned your loyalty since 2002 and that you’ll choose our dealership for another Volkswagen is incredibly rewarding for our team.

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