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Douglas Volkswagen

Summit, NJ

Overview
Employees
Reviews
Vehicles
4.8
1,619 Reviews
The Real Douglas Difference is personal. It’s the Heart of Douglas: our people. We know that when you purchase or service with us, you’re not just buying a vehicle; you’re buying us. We are your Hometown store- our team members have grown up with us in Summit and we take pride in investing in our mutual future. We live by the creed, “It’s not the market. It’s the men and women” here at Douglas. That’s why every person that joins the Douglas team is selected carefully not just for their skill, but for their will. We believe that the road less traveled is sometimes the right one to take. That is to say, the decisions we make are not always the easy ones; but right isn’t always easy. We invite you to take a test drive of our integrity – It’s more important for you to walk out of one of our dealerships knowing the type of business we run than you buying a car.
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491 Morris Ave.

Summit, NJ

07901

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Showing 1,619 reviews

August 22, 2026

It's always great I've going there for years and they always take a good care of me More

by angelov2013
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
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Aug 22, 2026 -

Douglas Volkswagen responded

Knowing you’ve felt well cared for on each visit means a lot to our service team. We’re grateful for your loyalty over the years and proud to care for your Volkswagen Arteon whenever you bring it in.

August 22, 2026

It's always great I've going there for years and they always take a good care of me More

by angelov2013
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
Print
Aug 22, 2026 -

Douglas Volkswagen responded

After years of trusting our service department with your Arteon, knowing you feel well cared for is truly rewarding. Thank you for your loyalty and the five-star rating.

August 22, 2026

All around very well run organization. If it was not for Mike Tuzzo, we would not have purchased the vehicle. He is professional and well versed in selling the car. More

by rzytkowicz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt - wonderful job.
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Aug 22, 2026 -

Douglas Volkswagen responded

What a pleasure to read about how Mike assisted you in purchasing your new Atlas Cross Sport. Your kind words about his professionalism and expertise mean a great deal to our team.

August 22, 2026

Brian is the complete professional. Always honest and polite while thoroughly explaining services and fees. The entire service department is top notch. More

by sdripchak61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Sibblies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2026 -

Douglas Volkswagen responded

Your praise for Brian’s honest, polite approach and detailed explanations highlights our commitment to transparent service. Hearing that our entire service department impressed you means a lot to our team. Thank you for trusting our service department with your Volkswagen Atlas.

August 19, 2026

great staff and management. from walking in to walking out with our car the experience was a positive one, never felt rushed or pressured. the sales member (Aaiden) took the tim More

by KELLY_SANMARTIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden Mchamon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Douglas Volkswagen responded

Your mention of Aiden taking the time to walk you through your new Tiguan truly reflects our sales team’s dedication to attentive, no-pressure service. Knowing you felt welcomed and never rushed from the moment you arrived until you drove away means a great deal to our team. Enjoy your Tiguan, and don’t hesitate to reach out if we can help again.

August 19, 2026

Great service as always. Andrew was great throughout the process and answered all of my questions. Helped me to get the best deal possible. More

by nsalz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chet Puzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pontone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Douglas Volkswagen responded

Attentive service is at the core of how our team operates. We’re delighted Andrew could answer all your questions and help secure a great offer on your Volkswagen Atlas. Hearing that our attentive service met your expectations means a lot to us.

August 19, 2026

**Outstanding Salesperson** Vladislav Voskoboynikov is an excellent salesperson who truly goes above and beyond for his customers. We purchased **8 Atlas vehicles and 1 Tiguan** from him over the past yea More

by chintangandhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Planck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlad Voskoboynikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2026 -

Douglas Volkswagen responded

Knowing Vlad went above and beyond for you over nine vehicle purchases is truly rewarding. Your recommendation and kind words about him mean a lot to our team.

August 17, 2026

Douglas is my go-to Volkswagen dealership. Honest and fair. I recommend them to all my VW friends. More

by georgehuckins
Recommend Dealer
Yes
Employees Worked With
Marvin Ma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Ma
Print
Aug 19, 2026 -

Douglas Volkswagen responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 17, 2026

My favorite place to buy a car Always takes care of me The best ever More

by otitonwano22
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
Print
Aug 17, 2026 -

Douglas Volkswagen responded

Thank you for the five-star review and your loyalty. We’re pleased our service team could take great care of your Volkswagen Atlas.

August 16, 2026

Exceptional service from this Dealership will keep me a VW owner for life! On my second car through this dealership and will by my third there when ready. More

by JLCOZ3553
Recommend Dealer
Yes
Employees Worked With
Brian Ardente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Ardente
Print
Aug 16, 2026 -

Douglas Volkswagen responded

Putting genuine care into every service visit is central to how our service department operates. Hearing that your second service appointment on your Tiguan Limited was exceptional means a lot to us. We appreciate your loyalty and look forward to assisting you when you’re ready for your third Volkswagen.

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