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Dover Chevrolet - Service Center

4.9

40 Lifetime Service Reviews

5 Dover Point Rd, Dover, New Hampshire 03820

40 Reviews of Dover Chevrolet - Service Center

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June 03, 2020

"service"

- iamgolden4

Took an hour for an oil change, waited in the way too hot waiting room with my mask on working. They did a good job.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jerram
5.0
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Jun 03, 2020 -

Dover Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dover Chevrolet. Sincerely, Dover Chevrolet

Helpful
May 31, 2020

"Dover Chevrolet made the whole car buying experience easy..."

- angela.wiggin76

Dover Chevrolet made the whole car buying experience easy and the service was excellent! I would highly recommend them if car shopping! I love my new car!

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Customer Service
Quality of Work
Friendliness
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Recommend Dealer
Yes
Employees Worked With
Martin Capici
4.0
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Jun 01, 2020 -

Dover Chevrolet responded

Hi Angela, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dover Chevrolet, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Dover Chevrolet

Helpful
May 25, 2020

"As advertised"

- PERTLOWELLCO

I went in to Dover looking for a great year end deal. My truck that I had to trade was not going to pass Massachusetts annual inspection without a great deal of work. They showed me 3 Silverados that they thought would be what I needed. When asked what I was willing to pay (with trade) I gave them a price and they came close to matching it. Close enough that I bought the truck! I am very happy with it. It had a recall on the breaking system and the service department reached out to me and the repair was handled expertly . By that I mean on time with no sudden add on to the work needed. I am very happy with Dover Chevrolet.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turner
5.0
Other Employees : Jennifer
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May 26, 2020 -

Dover Chevrolet responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Dover Chevrolet

Helpful
May 23, 2020

"I brought my truck in for state inspection and some brake..."

- nwagner21

I brought my truck in for state inspection and some brake work. I was working with Jennifer in the service department. She was very nice and accommodating with helping me understand what was going on and was able to get me a loaner car because my truck was needed overnight to complete the work.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer “Five Stars “
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May 25, 2020 -

Dover Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! It's great to hear that Jennifer provided such an excellent experience, and please don't hesitate to reach out if you need any further assistance. Sincerely, Dover Chevrolet

Helpful
May 16, 2020

"gerat"

- KSSTANLEY

I have been well taken care of by Dover Chevrolet. Both sales and service are Great. I will go back for new car's for both my wife and I. Thank you, Ken Stanley

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve Givens
4.0
Chris Jerram
4.0
Devon Pardy
4.0
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May 17, 2020 -

Dover Chevrolet responded

Ken, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Dover Chevrolet

Helpful
May 13, 2020

"Thank you "

- SCJENNINGS

Thank you for all your services. Devon is always helpful and give great service. Good price and quality. Good time for appointments Thank you very much

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devon Pardy
5.0
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May 13, 2020 -

Dover Chevrolet responded

Hi, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dover Chevrolet! Sincerely, Dover Chevrolet

Helpful
May 06, 2020

"Routine service and recall easily scheduled and carried..."

- GQHILTON

Routine service and recall easily scheduled and carried out. Dealership clean. Devon was knowledge and courteous. i have always had a good service experience in my three years with the dealer.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devon Pardy
5.0
Report | Respond | Print
May 06, 2020 -

Dover Chevrolet responded

Hi GQHILTON, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Devon and our team, and we look forward to working with you again. Sincerely, Dover Chevrolet

Helpful
April 29, 2020

"State inspection oil change"

- RICHARD.TILTON

Very customer oriented, very impressed with the way the service department is handling the coronavirus, the sanitizing the vehicle and making me feel safe. I know that it is difficult to maintain the level of service and adhere to safe work practices

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jen
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Apr 30, 2020 -

Dover Chevrolet responded

Thank you, Richard, for choosing Dover Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Dover Chevrolet

Helpful
April 29, 2020

"As always, the service team does an outstanding job! They..."

- Bill Malsbury

As always, the service team does an outstanding job! They make the entire process easy and are very accommodating with scheduling. I have purchased and serviced many vehicles there over the years and enjoy my time at the dealership as a satisfied customer. Bill Malsbury

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Jerram
5.0
Devon Pardy
5.0
Michael Watson
5.0
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Apr 29, 2020 -

Dover Chevrolet responded

Bill, Thanks for sharing your thoughts about your experience with Dover Chevrolet. We appreciate your business and hope to see you again soon! Sincerely, Dover Chevrolet

Helpful
April 21, 2020

"Great service "

- brhodylv

Had my brakes done and oil change. Done efficiently and by the time I needed it. Thank you for making it happen so quickly and correctly!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devon Pardy
5.0
Alan Wheeler
5.0
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Apr 21, 2020 -

Dover Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dover Chevrolet. Sincerely, Dover Chevrolet

Helpful
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