Nicholas Scala

I LOVE Dover Chevrolet! ! They are honest, professional and very helpful with any questions that I have. ! They are honest, professional and very helpful with any questions that I have. More

by cbarrett74 Verified Customer Verified Customer

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Easy to schedule appointment, courteous, timely and very helpful. I will be back again. Thank you. helpful. I will be back again. Thank you. More

by sashacackler Verified Customer Verified Customer

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Nicholas is great. Other than that it’s just avg service. I got overcharged and it seems like They don’t communicate great. Oh well. Other than that it’s just avg service. I got overcharged and it seems like They don’t communicate great. Oh well. More

by patrick.kellerman Verified Customer Verified Customer

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Well to start off . jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from jen is fantastic to work with .Zack lancey is my mechanic and absolutely appreciates everything he dies for me and my family. I followed him over from hill top chevy and as long as he stays with you i will remain a customer as far as having work done to my vehicles. Mike Martin is a salesman and been a freind for yrs and followed him from hill top also .just bought a jeep over there and hasn't been the best since i received it but hopefully they are working on resolving the issues im having. Otherwise will see how it all turns out adfarad buying vehicles from dover chevy More

by ronzoni652 Verified Customer Verified Customer

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Easy scheduling, prompt service, and courteous customer support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! support. If you have purchased a vehicle at this location, I recommend utilizing the service department. Cannot go wrong! More

by PERRY11 Verified Customer Verified Customer

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Overcharged and sold me services I did not need. I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. The I brought my 2019 truck there to look at the front camera. They diagnosed it as needing a new front camera and a new video processing module. They quoted that at $3,112 to fix it. I had an extended warranty that Dover Chevy wanted to charge almost $1,200 more than what the warranty would cover. I ended up going to Banks Chevy to have them diagnose the issue and provide a quote. They updated the software for video processing module and replaced the front camera for a total of $971, of which I only paid my deductible for the warranty. The camera system works great now. Dover Chevy also wanted to charge $502 for the front camera, but that part only cost $177 at Banks Chevy. Dover Chevy also said my front brakes were at 3-4mm and needed to be replaced at a cost of $938. I had Banks Chevy look at them and I was told there was 6mm remaining and that they did not need to be replaced. It is very clear that Dover Chevy was trying to take advantage of me so they could make some extra money. Jennifer Ryan was fine to deal with and the one star is not for her customer service. The one star is for the service manager, Rich, who I spoke to multiple times trying to figure out the issues and why it cost so much. Unfortunately, Rich doesn’t have a profile on here so I cannot leave the one star review for him. More

by Craigpforrest Verified Customer Verified Customer

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Service rep was clear, direct. Didn't try to upsell too badly, only suggesting what was truly needed. Work was done quickly, everyone was pleasant to deal with. Didn't try to upsell too badly, only suggesting what was truly needed. Work was done quickly, everyone was pleasant to deal with. More

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Attentive service writer. Did an amazing job explaining everything in a way I understood. Doesn't try and push repairs that are not needed, and is very honest about the servic Did an amazing job explaining everything in a way I understood. Doesn't try and push repairs that are not needed, and is very honest about the services needed and provided. Got my car done in a timely manner, and kept me informed the entire time. Highly recommend Dover Chevrolet for all your service needs! More

by shebbeans Verified Customer Verified Customer

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Always so happy with the customer service in the service department. They explain everything and go over it with you if u have questions department. They explain everything and go over it with you if u have questions More

by nunansarah Verified Customer Verified Customer

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I had a great experience at Dover Chevy getting my vehicle serviced. The entire team was professional, efficient, and made the process smooth from start to finish. They took the time to explain everyt vehicle serviced. The entire team was professional, efficient, and made the process smooth from start to finish. They took the time to explain everything clearly and ensured my car was taken care of properly. I especially want to highlight Jen Ryan, who is always incredibly professional and courteous. She consistently goes above and beyond to make sure customers feel valued and informed. It’s clear she takes pride in her work, and it really shows in the level of service she provides. I highly recommend Dover Chevy to anyone looking for reliable service and a team that truly cares about their customers. More

by Natgeo Verified Customer Verified Customer

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