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Dover Honda
Dover, NH
1,377 Reviews
Dover Honda is an employee-owned dealership that is a part of International Cars, Ltd., a family of five New England area auto dealerships. We are dedicated to helping customers make the right decision when buying or servicing their Honda, evaluating each individual's needs on a case-by-case basis. Our long record of customer satisfaction and trusted prices make us the perfect place to find your next vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,377 reviews
June 24, 2019
Purchase of a new CR-V Fast, friendly, and very helpful. I had someone rear-end and total my car. I test drove numerous vehicles from many dealerships. Dover Honda provided Fast, friendly, and very helpful. I had someone rear-end and total my car. I test drove numerous vehicles from many dealerships. Dover Honda provided a very competitive and easy buying process. This is actually the second vehicle I bought from them in 8 years! Salesman was Jesse French, go see him you’ll be glad you did! More
by cbeau
June 23, 2019
Quick and easy. I like the fact that Kris was a no pressure salesman and explained everything. I also like the fact that Dover Honda is an employee-owned company. E I like the fact that Kris was a no pressure salesman and explained everything. I also like the fact that Dover Honda is an employee-owned company. Everyone seemed friendly and courteous. I look forward to bringing my Pilot in for routine maintenance with no big “frills” in the dealership. More
by KMGPilot19
Employees Worked With
June 20, 2019
2019 Honda Odyssey My name is James, and I would like to thank Allan Lepler for the wonderful service he provided. I was in need of a vehicle that would suit my wife and My name is James, and I would like to thank Allan Lepler for the wonderful service he provided. I was in need of a vehicle that would suit my wife and 2 kids, soon the be 3!, for A long trip we had coming up and to keep up with our growing needs. I told Allan my needs and my price range, and he worked with me to get what fit our budget. Honda Odyssey...best recommendation, and wife is loving it already. Allan was very knowledgeable about Honda’s vehicles and what they had to offer. Now our long journey to our next home will be a comfortable one. If you’re looking for someone to work with you and understand your needs, please ask for Allan Lepler. P.S. Military friendly, so for my military folks, please come to Dover Honda if you’re looking for great reliable vehicles. More
by Kanashii84
Employees Worked With
June 12, 2019
Everything went very well once again. This was our second purchase at Dover Honda. Everything went very well and Ryan took great care to meet our needs once again. It's a pleasure to work This was our second purchase at Dover Honda. Everything went very well and Ryan took great care to meet our needs once again. It's a pleasure to work with a professional that takes the time to understand our needs and then makes it happen without any effort on our part. Thanks again Ryan! More
by KurtinDover
Employees Worked With
Ryan Gendron
June 12, 2019
Best Car Buying Experience EVER A little over a year ago, my husband purchased a Honda Civic. He did a lot of research before settling on the car and has been pleased ever since. T A little over a year ago, my husband purchased a Honda Civic. He did a lot of research before settling on the car and has been pleased ever since. The car buying experience was pleasant and I was extremely pleased with how they treated us. Since we live locally, I decided to have my Hyundai serviced there - and they treated me no differently than they did any other Honda customer. I was impressed to say the least. Even the service team wow'd me! When it came time for me to trade in my car, I knew Dover Honda was the place for me. I am grateful for having had the opportunity to work with Karen. She is outstanding! She's very pleasant to work with, very informative, not your typical "salesperson" whose out to make a sale and doesn't want to listen to what your needs are - she's quite the opposite. She made the entire car buying experience - enjoyable! In my 40 years, I've purchased three cars - and two out of those three times - were memorable to say the least - but not in a good way. Karen and Brian from finance were both gems to work with. They were easy to communicate with and I would give them 10 Stars if I could! Paula was the last person I had the pleasure of speaking with before taking my new Civic Sport home. She was extremely pleasant and wanted to assure that my experience was nothing less than perfect every step of the way. She also went the extra mile to ensure that I didn't have any questions relating to functionality of the vehicle before leaving even though I assured her that Karen had taken plenty of time to walk me through everything. I absolutely love the team at Dover Honda and I would recommend them without reserve! Sincerest Thanks from Jennifer! More
by Jenifa1017
Employees Worked With
Paula Redden, Karen Campbell, Brian Hall
June 11, 2019
Easy Peasy - WE LOVE THEM Bought a new CR-V 2019 from them. Excellent, helpful, no pressure, great prices, nice showroom, free coffee, free water. Alexis was great - very pati Bought a new CR-V 2019 from them. Excellent, helpful, no pressure, great prices, nice showroom, free coffee, free water. Alexis was great - very patient and easy to work with. More
by D & M New Hampshire
Employees Worked With
Alexis Certain
June 09, 2019
Horrible Dishonest Service I had two recent experiences that convinced me never to work with this dealership again. The first was early this year (2019) when I had new tires put I had two recent experiences that convinced me never to work with this dealership again. The first was early this year (2019) when I had new tires put on my 2013 Civic. I negotiated with the dealer for a reasonable price and had the installation done. Two month later one of my tires began to leak regularly. I return to the service station and asked them to investigate. They claimed have done an inspection and that there was no issue. They put air in the tire, and I was on my way. A few days later I was again struck with the same low pressure in the tire. They inspected again and this time determined that the tire was not properly installed, and the leak was due to this issue. They fixed the issue and then proceeded to charge me for the fix, even though they were responsible for the faulty install. They were not willing to stand by their service and were unconvinced to waive the fee even though they were responsible for the original bad installation. The second time I dealt with the service center was to get extended warranty service for a bad original paint job on my 2013 Civic. They were not my first choice, but I needed to go through a Honda dealer, and they are the most convenient location for me. I tried multiple times with multiple calls to the office to get the paperwork done to get the warranty work done. Three weeks later the warranty request still has not been submitted to Honda. The phone rep, Jeannine Belanger, was extremely rude and condescending on the phone with every call. Ken Crawford who took the original pictures never followed through with the process. James McIntyre was rude and dismissive every time I came in the shop to ask for help. Mike Segien couldn't be bothered to return a single call or follow up in any manner. The dealer is fine for a simple oil change, if you come in knowing what you need, but beyond that the team does not want to be bothered with any work that might not be profitable to them. They do shoddy work and inspections. They are very pushy on the upsell of unnecessary flushes and "recommended service" that anyone with a basic knowledge of automobiles knows is garbage. I would not recommend them in any fashion. More
by DoverCivic
May 30, 2019
Dover is Great! This dealership is 45min away from my home and I have purchased two new vehicles. I have a Honda dealer less than 5 min away and I will always be bac This dealership is 45min away from my home and I have purchased two new vehicles. I have a Honda dealer less than 5 min away and I will always be back. The price service and friendliness is unparalleled. More
by Bonecrackor
May 30, 2019
Very informed and helpful without being pushy My sales associate, Al Lepler, was very informed about the Honda CRV. He was friendly and laid back and didn't push me like some salesman do. I thin My sales associate, Al Lepler, was very informed about the Honda CRV. He was friendly and laid back and didn't push me like some salesman do. I think I got a good deal and was very happy with my experience at Dover Honda. More
by rkvincent
May 26, 2019
knowledgeable Sales man Cody, my salesman was very upbeat and new the CR-V I bought inside and out! I also got great help from Bill Johnson in service, my go to man!!! Cody, my salesman was very upbeat and new the CR-V I bought inside and out! I also got great help from Bill Johnson in service, my go to man!!! More
by billcat42
