Dover Honda

Great experience buying a used car I usually have bad experiences buying a used car, but 3/5/2019 was a different story! I already researched the cars I wanted to check out and had my l I usually have bad experiences buying a used car, but 3/5/2019 was a different story! I already researched the cars I wanted to check out and had my list of three. Charles Lawrence greeted me and we went to look at the cars I was interested in and took one for a test drive. As I was driving, Charles told me all about the vehicle and made it easy for me to make my decision. No hassles, no pressure, and one satisfied customer! Thank you Charles!!!! More

Excellent transfer of leased car and selection of 2019 CRV Rich Stearns was EXCELLENT in knowing our needs for a new CRV and respecting our decision and bringing forward seamlessly the color selection we requ Rich Stearns was EXCELLENT in knowing our needs for a new CRV and respecting our decision and bringing forward seamlessly the color selection we requested to perfection. His command of his paperwork and accommodating our budget was personal and professional and he respected our budget and worked successfully within that framework very well! . He was terrific in securing our paperwork, accommodating our new car mats and programming our iPhone to the new car. His customer service is a testament of EXCELLENCE that directs us to always do business with Dover Honda for many years. With gratitude to his service and mastery of his sales, we recognize his detailed precise transition of lease management and our own procurement of a continuum of seamless service and prime customer satisfaction! We sincerely, equally, appreciated Marsha’s outstanding defined management of paperwork and payment procedures that was excellent and accomplished with personal and professional efficiency. We greatly appreciated her defining what exact document was critical for our town clerk and she even labeled an envelope for us to ease our follow through of the exact documentation that followed the sale. Such teamwork was best made visible with Paula as Manager confirming personally our satisfaction and a successful new pride with our new Honda feeling informed and secure with our new Honda. Wuth gratitude to Dover Honda!! Ted & Mary Robbins We have returned year after year to Diver More

Awesome experience! Everyone was great! One of the best experiences we have ever had. Rick Stern went above and beyond our expectations! Even after the sale =) No games Everyone was great! One of the best experiences we have ever had. Rick Stern went above and beyond our expectations! Even after the sale =) No games like most dealerships. We will be back in 2 years. Keep up the great work everyone! More

Quinn’s Honda Purchase Our sales rep Bob Drake did a great job help us with the purchase of our new Honda CRV. He made the purchase experience easy and informative. We wo Our sales rep Bob Drake did a great job help us with the purchase of our new Honda CRV. He made the purchase experience easy and informative. We would highly recommend Dover Honda as a reputable dealer location to purchase a vechile. More

Honda Accord Car I owned previously broke on a Tuesday they helped me get the right info to be in a car I loved by Sunday afternoon Car I owned previously broke on a Tuesday they helped me get the right info to be in a car I loved by Sunday afternoon More

Having the best sales person Sue Garland is a person that my wife and I have dealt with before and were pleased to find that she had returned to Dover Honda. She took great care o Sue Garland is a person that my wife and I have dealt with before and were pleased to find that she had returned to Dover Honda. She took great care of us back in 2013 and repeated that performance in 2019. She was totally familiar with all aspects of the CRV we were interested in and led us step by step through the vehicle checklist to acquaint us with the vehicle. Phil Dumais did a great job an the finance side of things. More

Excellent transaction! Had a great purchase experience leasing my Accord so I brought my girlfriend in to lease a new Honda too! Thank you Bob Drake & Dover Honda! Had a great purchase experience leasing my Accord so I brought my girlfriend in to lease a new Honda too! Thank you Bob Drake & Dover Honda! More

They ruined my daughters first car buying experience! SHAME. Our saga with Dover Honda is still ongoing possibly may end up in a legal action’s TBD. So here I go: My daughter had our old car which died a few da Our saga with Dover Honda is still ongoing possibly may end up in a legal action’s TBD. So here I go: My daughter had our old car which died a few days ago, so we've been online shopping for a decent used car for her she's 20 still my baby. We found one in our price range on Cargurus from Dover Honda, since this was like an emergency on our end we drove 90 miles one way to try to close the deal we live in MA. This is where things got mess up, the sale lady was really nice, and so was the finance guy I explained to them that I was teaching her to be self-sufficient... and that was her first official new car to her... Got there around closing time and we closed the deal we did not even had time to test drive the car, but my kid fell in love with it and its a Honda so what Daddy to do? She told us that the car would not be available for a couple of days that they had to clean it and do registration... Fast forward to the day we were supposed to pick up the Car (Day 3) no body called, so I call them; like some of the previous reviewers had stated I got this secretary who seems clueless, took my name and told me someone would get back to me within the hour, two, three hours gone by no calls! Finally two days later (Day 5) after me calling three to five times and getting frustrated I got a call from the sale lady stating that they were waiting for Title to come in and they have expedite it and that we should be able to get the car on Monday (Day 6); I asked her why was this info not made clear to us the day of the sale? She said that she was not told this info until now (strange but okay!). Monday comes (Day 6) again no calls, I called to speak to the sales manager they put me through what seems a general voice mailbox, again no reply. Tuesday (Day 7) I got a call from a different Lady which did not identify herself; she told me that she investigated the matter that the Title will not be available for another two to three weeks and I should cancel the sale and that she had nothing further. I was angry so called our Lawyer who told me to document all and wait to see how they will make this right. Writing today on Friday (Day 9) Still no calls communication NONE! We wait! Looking at some of the postings seems that their protocol is to say sorry we will do better, and they really don't! I am starting to get the feeling that some of the high ratings maybe from their own employees since they are employee owned! Will post again once I get the resolution! More

Everything went great and fast. Everyone very helpful Will go to this dealership because everyone is ready to answer questions and very helpful . Everyone is very knowledgeable. Always given an estimate o Will go to this dealership because everyone is ready to answer questions and very helpful . Everyone is very knowledgeable. Always given an estimate of time it will take for the work to be done More

Just AWESOME!!! Cody was just amazing! My wife and I went looking for a first vehicle to surprise our daughter. We got that and more! From our first call with Brandy Cody was just amazing! My wife and I went looking for a first vehicle to surprise our daughter. We got that and more! From our first call with Brandy, meeting Paula, Charlie the French bulldog to Marsha in finance. Can’t thank you enough for making the process seamless. Buying a car may not always seem like fun as a customer but you have a top notch team. Which we greatly appreciate. We were very pleased and can’t thank you enough. Regards, The Greenes More