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Duval Ford
Jacksonville, FL
1,717 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,717 reviews
March 03, 2021
GREAT STAFF AND WOW A GREAT SERVICE TEAM!!! MY FAVORITE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE PLACE DO DO BUSINESS AND WILL RECOMMEND TO ANYONE WHO WANTS TO PURCHASE OR SERVICE THEIR VEHICLE More
by ou812mdr
Employees Worked With
SERVICE TEAM
Helpful March 01, 2021
Customer Service was great - friendly, very helpful. Whole experience was easy, simple and fast. We got a good trade-in amount and are really satisfied with entire experience. Whole experience was easy, simple and fast. We got a good trade-in amount and are really satisfied with entire experience. More
by Wendyanncornwell
Employees Worked With
Donald Wyche
February 28, 2021
I have purchased several vehicles from the dealership in the past. Has always had friendly staff, very welcoming. And because of that experience, I will always continue to shop for my transportation needs the past. Has always had friendly staff, very welcoming. And because of that experience, I will always continue to shop for my transportation needs at Duval Ford. More
by Gdsmith1906
February 26, 2021
Alden went above and beyond to get me the best truck and deal for my budget. Randy lindsey, took the time to explain the paperwork as I was filling it due to it was my first time buying a truck deal for my budget. Randy lindsey, took the time to explain the paperwork as I was filling it due to it was my first time buying a truck More
by Paul
Employees Worked With
Randy lindsey, alden davis
February 26, 2021
Duval Ford has been our "special" dealership for over 15 years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. years. They provide top notch services, both for maintenance and buying a new vehicle. We will always use Duval Ford and recommend to all. More
by sanlan1225
January 16, 2021
Called ahead and spoke to the salesman about what I was looking for. When we arrived he had all the trucks lined up for comparison. Great effort! Saved a lot of time in the selection process. looking for. When we arrived he had all the trucks lined up for comparison. Great effort! Saved a lot of time in the selection process. More
by JB
Employees Worked With
Germaine
January 16, 2021
Nice clean environment. Friendly well mannered workers and exceptional service. Highly recommend. They do great work and keep there customers happy and try their best to make you satisfied and exceptional service. Highly recommend. They do great work and keep there customers happy and try their best to make you satisfied More
by Kay
Employees Worked With
Frankie
January 08, 2021
Awesome Experience! Looking for a 2021 F150 and searched every dealer in the area. Finally found a recently delivered 2021 F150 At Duval Ford and It had exactly what I wanted. Susan went out of her way to m every dealer in the area. Finally found a recently delivered 2021 F150 At Duval Ford and It had exactly what I wanted. Susan went out of her way to make sure I was happy. Everything went super smooth and very fast. She had the truck detailed, windows tinted and everything ready to go in minimal time. Very Happy!! A shout out to Loren getting the financing taken care of also super fast. Great Job Duval Ford!! More
by cdberkman1
Employees Worked With
January 06, 2021
They were amazing ! Went in just to browse and ended up purchasing a great car that they recently got in. Great experience and customer service! purchasing a great car that they recently got in. Great experience and customer service! More
by Bonfantev
January 04, 2021
Mark was very professional and easy to do business with. He didn’t speak down to me because I’m a woman, but explained things in an easy way to understand. The service work was performed in a timely manner, He didn’t speak down to me because I’m a woman, but explained things in an easy way to understand. The service work was performed in a timely manner, which I appreciated. More
by nolebabe23
Employees Worked With
Mark Meade
