Duval Ford

Time there was less than a hour and that was really appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great int appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great interaction. Sadly, I do not remember her name. More

Mr Hart was very helpful , in helping my son select a very good car. This was my second shopping experience at Duval Ford. I am a very satisfied customer. Thanks to all. very good car. This was my second shopping experience at Duval Ford. I am a very satisfied customer. Thanks to all. More

ICHIBAN The equation was balanced. Professional, neat, clean, on the spot. MS. Moore very helpful. We really was surprise about how cleaned the restrooms were The equation was balanced. Professional, neat, clean, on the spot. MS. Moore very helpful. We really was surprise about how cleaned the restrooms were. The amount of time we spent at the dealership, great job in and out. More

Excellent experience with every aspect of my buying process. Was treated like family and very fairly. Would highly recommend this dealership to friends and family process. Was treated like family and very fairly. Would highly recommend this dealership to friends and family More

Taysha was helping me with a truck that was ready to ship but not yet at the dealership. She went above and beyond, and was very knowledgeable about the process. I spoke with several sales people in looking but not yet at the dealership. She went above and beyond, and was very knowledgeable about the process. I spoke with several sales people in looking for a truck, and she by far stood out from the rest. i ended up finding a truck in stock at another dealer, but will definitely be reaching out to Taysha when I’m ready for another. More

Joe was extremely helpful and made my experience easy. Highly recommend! Randy was good help as well and was very personable! Also the office was really nice! Highly recommend! Randy was good help as well and was very personable! Also the office was really nice! More

Chris Pace was amazing in helping me with my vehicle. He checked everything out for me and made sure it all worked. His customer service is second to none. checked everything out for me and made sure it all worked. His customer service is second to none. More

John always takes very good care of my vehicle. Service I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was fixed within an hour. There was no charge as this part was under warranty. More

Quick efficient and courteous service The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As part The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As parts needed to be ordered and received they scheduled me to return when the parts would arrive and went right to work when I arrived for my appointment. I was very pleased with their efforts. More

Another great experience Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in. More