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Duval Ford
Jacksonville, FL
1,711 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,711 reviews
June 07, 2020
Worth the wait Warren was my first contact. Very professional very cool. I felt no pressure to buy anything. Warren never sold me he assisted me in purchasing a vehi Warren was my first contact. Very professional very cool. I felt no pressure to buy anything. Warren never sold me he assisted me in purchasing a vehicle. I will definitely return in the future. I also spent time with Randy Lindsey with the closing paperwork. I left with all my questions answered. Great personality I could talk to him all day. Overall great service from great people. I'd return to Duval Ford without hesitation. More
by c.jones F150
Helpful June 05, 2020
Excellent service and right on time as usual. Never a bad day at Duval Ford, thank you guys so much for excellent customer service once again. day at Duval Ford, thank you guys so much for excellent customer service once again. More
by GMC rocks!
Employees Worked With
Other Employees :
Sheila McFarland and I think my girls name was Brittany. Top-notch excellent customer service
June 03, 2020
Great service. I felt super comfortable and not forced when working with Jermaine. Jermaine had our best interest in mind every step of the way! when working with Jermaine. Jermaine had our best interest in mind every step of the way! More
by Smchieppa89
Employees Worked With
Jermaine Holsey
June 03, 2020
Warren Jr. was .my first contact. Great personality and honest. Rafael Mejia receptive to me; made it his mission to find me a great truck. honest. Rafael Mejia receptive to me; made it his mission to find me a great truck. More
by eastbound55
Employees Worked With
Warren Jr; Rafael Mejia; Loren Gay
June 01, 2020
Service Team did it again What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! More
by KennyJB
Employees Worked With
Ashley
May 31, 2020
Always a great experience when I bring my vehicle in. Always professional group. The best part is they are always done when they say it will be done. Always professional group. The best part is they are always done when they say it will be done. More
by Artpim9081
Employees Worked With
Sean
May 31, 2020
Charlie, Jose and the team at Duval Ford we’re great! It was an enjoyable experience selecting my truck. I’d recommend Duval Ford to family and friends for sure. Thanks again for a great experience! was an enjoyable experience selecting my truck. I’d recommend Duval Ford to family and friends for sure. Thanks again for a great experience! More
by TimB
Employees Worked With
May 23, 2020
Would be a 5 but I was notified just prior to the time I was to pick my vehicle that I need rear brake service . It would have been ideal to be notified earlier , so I could have still picked vehicle up on was to pick my vehicle that I need rear brake service . It would have been ideal to be notified earlier , so I could have still picked vehicle up on time versus 1.5 hours later . More
by krob6612
Employees Worked With
Brittany
May 23, 2020
Great fast service great with great people fast prompt service and got the truck I wanted all remotely test drove the car and loved it service and got the truck I wanted all remotely test drove the car and loved it More
by Tishamont
Employees Worked With
Sergie , David Moore
May 21, 2020
New 2019 Ford F 150 FX4 It was a great experience. I was in and out signing the paperwork. All of the accessories that were added to the truck came out fantastic. I look f It was a great experience. I was in and out signing the paperwork. All of the accessories that were added to the truck came out fantastic. I look forward to dealing with Duval Ford for all of my needs on my new truck in the future. More
by Brian
