Duval Ford

I had the serpentine belt fall off my car when driving. Car got towed and fixed within a timely matter. I was notified every step of the way. Car got towed and fixed within a timely matter. I was notified every step of the way. More

oil change the care was not cleaned inside well otherwise the experience was really great. Outside car was well detailed. You guys are amazing. Will be back a the care was not cleaned inside well otherwise the experience was really great. Outside car was well detailed. You guys are amazing. Will be back again. More

Excellent service Had a tailgate issue and it was fixed perfectly. Ashley, our service rep, was excellent. Also, had the car checked out for other issues that we aske Had a tailgate issue and it was fixed perfectly. Ashley, our service rep, was excellent. Also, had the car checked out for other issues that we asked about. All was good. More

Friendly service and caring people always have a good experience every time I have my vehicle serviced at this location every body is always helpful experience every time I have my vehicle serviced at this location every body is always helpful More

Susan is freaking awesome she made everything so easy our whole family buys from Duval we love yall. Everything from buying to service is extremely awesome!!! whole family buys from Duval we love yall. Everything from buying to service is extremely awesome!!! More

Primero que nada quiero dar las gracias a todo el equipo de Duval Ford . En es pecial a juventino lebron mejor conocido como Tino mi vendedor 💯(100% recomendado así que pregunta por el habla español e de Duval Ford . En es pecial a juventino lebron mejor conocido como Tino mi vendedor 💯(100% recomendado así que pregunta por el habla español e Inglés) el dia de ayer compre mi primera camioneta for Ranger 2020 que es simplemente hermosa . Soy una clienta feliz el sr Tino fue sin duda la persona correcta para lograr tener mi camioneta simpre amable y positivo me guío y explico cada detalle .. y lo digo por que fui un poco caprichosa o mejor dicho muchooo !! yo quería esa camioneta y el con mucha amabilidad y profesionalismo logro Que me llevara a casa mi Ford Ranger lariat 4X4 .. digo esto por que apesar de que soy una cliente joven y mi crédito no llegaba a la madurez requerida ellos buscaron todas las vías posibles para que lograra llevar me justo la camioneta que yo quería. Un día antes fui a otro dealers AutoNation Ford  y la verdad sali muy Desepcionada nos dejaron esperando más de 2 horas y al final nos ignoraron prácticamente y a pesar de que nuestro Inglés no era bueno enviaron a una señora muy seca y cortante hablar con nosotros su amabilidad era cero .. pero Gracias a Dios conseguimos a las personas correctas en Duval Ford sin Duda el mejor servicio al cliente .... More

Awesome experience. The dealership was clean and very modern. Susan was an amazing sales person. Even after having 2 vehicles sold that we were looking at, they were able to find us something that fit ou modern. Susan was an amazing sales person. Even after having 2 vehicles sold that we were looking at, they were able to find us something that fit our needs and our budget. More

From test drive through purchase this by far was the best buying experience I have had with a dealership. No pressure and no back and forth negotiating. Great price for a great vehicle. Ethan was easy to dea buying experience I have had with a dealership. No pressure and no back and forth negotiating. Great price for a great vehicle. Ethan was easy to deal with and the overall experience was less than 2 hours. I walked away with the car I wanted at the price we agreed on. More

Best customer Service Period! Excellent customer service!!!! Ethan Seibel listened to what I was looking for and stayed within my price range. Very friendly highly recommend. thank Excellent customer service!!!! Ethan Seibel listened to what I was looking for and stayed within my price range. Very friendly highly recommend. thank you for going above and beyond for my purchase experience. this is my seventh purchase of a new car form Duval Ford and I'm a customer for life. I would recommend this dealership and I have recommend this dealership to all my friends and co workers. The best dealership in Jacksonville by far!!! More

Friendly service crew and fast service! Came in for an oil change without an appointment. They were able to get my vehicle in right away and I was back on the road in about 45 minutes and w Came in for an oil change without an appointment. They were able to get my vehicle in right away and I was back on the road in about 45 minutes and was given a great price. The service tech gentleman was very friendly! More