Earnhardt Hyundai North Scottsdale

From sales to service, you cannot do better than Earnhardt Genesis. We couldn't be happier. Earnhardt Genesis. We couldn't be happier. More

Mike Southern is a tremendous asset to the dealership. He runs an efficient and professional service department!! He runs an efficient and professional service department!! More

All the staff are excellent. They are competent, knowledgeable effective at solving any customer issues. All of the staff that I had engagement with, have been with the Company They are competent, knowledgeable effective at solving any customer issues. All of the staff that I had engagement with, have been with the Company a long time. I highly recommend this dealership. More

Excellent service as usual. Service was performed within the timeframe promised. My service advisor, Ricardo, was very gracious in answering my questions and going over the resu Service was performed within the timeframe promised. My service advisor, Ricardo, was very gracious in answering my questions and going over the results of the car inspection. Since it was hot outside, he offered me a bottle of cold water on the way out. A real gentleman! I really like the one-page, color-coded sheet that provides a summary of the results of car items inspected. It is very useful and visually easy to follow. I have been going to this dealership for years, and will recommend it to everyone. More

Ibrahim and the staff at North Scottsdale Hyundai were very helpful in getting me a car that fit my budget! very helpful in getting me a car that fit my budget! More

Ricardo Garcia is an excellent service advisor. Takes the time to explain how using a better gasoline benefit the vehicle and can actually save you money. Takes the time to explain how using a better gasoline benefit the vehicle and can actually save you money. More

Truly an amazing experience for buying my first car. Staff goes above and beyond, swift service. Staff goes above and beyond, swift service. More

Great service BUT contacting service department via telephone frustrating. Receptionist says someone will call you back “by 6 pm” that day. It takes days to get a call back and on one occasion no call telephone frustrating. Receptionist says someone will call you back “by 6 pm” that day. It takes days to get a call back and on one occasion no call back at all. I know there are a lot of issues right now but don’t set expectations you can’t meet. More

Service Dept is excellent: terrific service by Service Advisors: Norm Rosen & Ricardo Garcia AND Service Dept Mgr: Mike Southern Advisors: Norm Rosen & Ricardo Garcia AND Service Dept Mgr: Mike Southern More

Just recently graduated and the first time ever buying a new car with the help of some family members who were all Toyota and Honda owners. Not even before we walked into the building, we were met with a st new car with the help of some family members who were all Toyota and Honda owners. Not even before we walked into the building, we were met with a staff member named Syed who mainly helped us through the process of buying a new Hyundai 2022 Sonata SEL Hybird that was on the way to the dealership. To save time, I'll just list some of the positive things we encountered as there's pretty much nothing negative that I've encountered during my time there. - Very friendly: Syed, Julian, Isiah, the man at the souvenir shop, and everyone were extremely friendly, kind, and considerate towards us. They didn't treat us like trash or a walking bag of cash. But rather as human-being since they emphasized to us that they wanted to build a relationship with the customer at Earnhardt. Even though my family members had been pushy and demanding at times when it came to the finances, the staffs were still patience, kind, and double-checking things they didn't know. Little to no pressure whatsoever. - Legal: They're careful about how they do things and made sure things went correctly and without repercussions for both us and them. My mother was even surprised at this process since she didn't experience this kind of level at the Tempe Honda Autoplex when she got her car at Honda. The staff at Earnhardt spoke slowly and kindly to her, and even made the effort to lower the price down on the car. Which I truly and greatly appreciate. - Commission: Everyone at the dealership get a portion of the money when they make a sale on a car, so there's no worry about someone trying to undermine someone else at the dealership. Or having to wait on that one specific person. - Communication: After I got my car, they stayed in contact with us, called us, and made sure things were going smoothly, while proving practical help, such as doing a phone call test through the car to see if we got it, video tutorials/information on the features the car had. And of course, actual email communication that doesn't include advertisements (That's more and quicker than my university ever did!) Again my first time ever purchasing a car and I'm glad it was a good experience. I hope in the distant future when I have finances, I'll come back again if Hyundai has any vehicles I like. More