Eastchester Chrysler Jeep Dodge Ram

I drove like 4 hours to get a car from them and I put a deposit to secure the car as they requested and made an appointment to drive the car and came all the way from Albany to get it and I did the test dr deposit to secure the car as they requested and made an appointment to drive the car and came all the way from Albany to get it and I did the test drive and everything went great until they take your social security number and your drive license and pull up your credit and tell you they don’t have the title for the car!! Like seriously how can you not get a title as a dealership while the car is on sale on your website for more than four weeks!! They make you feel like they are scammers and not a dealership for not have the title. If you go there they will literally make you cry. Because the lady named “Sarah” is super rude and so unprofessional!! She will make you feel like you work for her!! I have been in so many dealerships but that one is the worst. Please be careful people when you go there because you will be disappointed and cry on your way back home!! Dodge should take serious actions about these dealerships who play dirty with their name. My point is how you gonna make some one test drive a car you have and make them pay deposit and run their credit and after all that come and say when don’t have the title!!!! That is so unprofessional…. More

Service was excellent with Ricky.in addition to taking care of me on the day of service he made follow up calls to ensure my satisfaction with the service. I highly recommend this dealer to others. care of me on the day of service he made follow up calls to ensure my satisfaction with the service. I highly recommend this dealer to others. More

Thank you for getting me in and out!!! You Guys are the Best!!! See you in 4 months 😁 Best!!! See you in 4 months 😁 More

Unprofessional passing the blame around for a job not done. Overselling and under delivering. Sad done. Overselling and under delivering. Sad More

Service was good. Feels like I was in and out quickly with minimal waiting time. with minimal waiting time. More

Joel Vega was rude and not helpful at all. Would not recommend this dealership to anyone based on my experience with Joel. recommend this dealership to anyone based on my experience with Joel. More

Alex (Alejandra Abracamonte) was absolutely amazing to work with during my search for a new Jeep wrangler, she’s very knowledgeable about the vehicle and was very polite and attentive throughout the purch work with during my search for a new Jeep wrangler, she’s very knowledgeable about the vehicle and was very polite and attentive throughout the purchasing process. No question was left unanswered and I felt at ease about moving forward with the deal which is very unique in an era of car shortages. Thank you Alejandra! More

I like how they open very early ..and I am always satify when they work on my jeep. when they work on my jeep. More

The service department is horrible. Lack of communication and customer engagement. When your vehicle is being serviced and it has to stay, your representative should be in contact every step of the way. It i and customer engagement. When your vehicle is being serviced and it has to stay, your representative should be in contact every step of the way. It isn’t that way here! More

Pleasant Experience, didn’t wait a long time for an oil change, thank you eastchester change, thank you eastchester More