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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,184 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,184 reviews
February 26, 2020
Their math skills suck, but they mean what they say and delivered on my new car and my trade in as promised. Sean was very easy going, was not pushy but helpful. In and out with a new car in one day on a S delivered on my new car and my trade in as promised. Sean was very easy going, was not pushy but helpful. In and out with a new car in one day on a Saturday. Thanks More
by LJROSADO
Verified Customer
February 25, 2020
I am usually a huge fan of this dealership but this last visit was far from stellar. I had a 9am appointment for an oil change and when I got there I sat in line until 10:40am to get into the service garage visit was far from stellar. I had a 9am appointment for an oil change and when I got there I sat in line until 10:40am to get into the service garage! There was no explanation as to why or an apology. I also received a letter about a recall on my car and the associate told me there is none and that I should have brought the letter with me because there is nothing he can do without it. It’s a little unnerving to know you received a letter about a recall and when you present about it, they claim there is none. I hope that this all can be resolved so current and future customers do not have the same negative experience on their Saturday morning More
by J.ANDERSON2192
Employees Worked With
Was not introduced
February 25, 2020
This is one of the best dealership that I been to and happy to do business with you guys thank you for taking care of us me and my family are happy the way they service us there keep it up good job happy to do business with you guys thank you for taking care of us me and my family are happy the way they service us there keep it up good job More
by Hugoa2002
Employees Worked With
Imtiaz juman
February 25, 2020
Kayla is fantastic! I look forward to servicing my vehicle as her integrity is detected as soon as she speaks. The service is fast and reliable. I also appreciate the sales reps honesty, as they are n vehicle as her integrity is detected as soon as she speaks. The service is fast and reliable. I also appreciate the sales reps honesty, as they are never trying to swindle you into another vehicle. More
by m.escalante5
February 25, 2020
Ricky Beleno Service Coordinator was well-mannered professional courteous efficient and a pleasure to deal with Ricky kept us informed and explained each step from beginning to end. professional courteous efficient and a pleasure to deal with Ricky kept us informed and explained each step from beginning to end. More
by Tony C
Employees Worked With
Scarlett
February 24, 2020
I would like to greatly thank Lamar Davis, the General Sales Manager and Stanley Charles in Sales, in making my purchase a smooth and painless process. Sales Manager and Stanley Charles in Sales, in making my purchase a smooth and painless process. More
by ROLDKEBEL
February 24, 2020
Lack of communication My radiator, thermostat and washer nozzle needed to be replaced and instead of finding out for sure if it's covered under my warranty, I was told by m My radiator, thermostat and washer nozzle needed to be replaced and instead of finding out for sure if it's covered under my warranty, I was told by my Service Advisor, Kayla Benitez that it wasn't & I have to pay out of pocket $1183.00. I had to call Mopar myself just to be sure and was told EVERYTHING is covered (that was my fault, I should have done that in the beginning). They had my truck all day, understandably, but when I texted Kayla to find out if I would be getting it back today or should I make other arrangements, she called back and stated the technician needed more time, but I would get it back today. Well, when I called back two hours later, they were closed. That is unacceptable! The next day, I spoke to the Service Manager, Rob Aristy, and he defended his staff like a good supervisor should, but did nothing for me, the customer. Based on this visit, I would not recommend this service center. More
by Myers, O.
Employees Worked With
Rob Aristy, Kayla Benitez
February 24, 2020
GREAT EXPERIENCE Jimmy, help us get what we want. Didn't waste my time with showing me things that I knew I didn't want. Help us get the best deal for what we were lo Jimmy, help us get what we want. Didn't waste my time with showing me things that I knew I didn't want. Help us get the best deal for what we were looking for. More
by Marlobarreto
Employees Worked With
February 24, 2020
I unfortunately had to go to the dealership since a light was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he “heard” me saying my appointment was a 10:30.... he told me to leave and come back as he had “bills to pay and that management does not allow him to take cars earlier”, I refused and since I repeated my appointment time he heard and let me in but he stood as he was right as I said 1030.... anyway my concierges asked me is I wanted to stay and wait... good I didn’t because I had to call to find out the status of my car at noon to My non surprise she had NO IDEA what the status of my car was a she said three cars shared my number.... she told me she would figure it out and call me back, which she did not, I texted to the text I received at 1pm and then she called me and told me at three my car as running without oil... with obvious dissatisfaction I asked her if they took ALL morning to figure it out. She gave an excuse (sure) and then told me to pick my car up 45 min later. I arrived at 4 to get my car and the girl in cashier told me to look for Maggie... my concierge.... after looking for her they told me she left for the day and had to go back to cashier and then got my car.... is not the first time I got this kind of POOR SERVICE but now I will not buy another car from the dealership and God forbid I go back for service. More
by guidoantenor
Employees Worked With
February 22, 2020
Once again, my review is about Service Consistency. I always go to Kayla and her team and they are always on Point. Kayla knows what she is doing. Thank you for the consistent great service! always go to Kayla and her team and they are always on Point. Kayla knows what she is doing. Thank you for the consistent great service! More
by Middletonjayral
Employees Worked With
Kayla Benitez
