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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,186 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,186 reviews
February 24, 2020
I unfortunately had to go to the dealership since a light was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he was turning on. I arrived on time for my appointment but the guy receiving told me he could not get my car at 730 (time of my appointment) because he “heard” me saying my appointment was a 10:30.... he told me to leave and come back as he had “bills to pay and that management does not allow him to take cars earlier”, I refused and since I repeated my appointment time he heard and let me in but he stood as he was right as I said 1030.... anyway my concierges asked me is I wanted to stay and wait... good I didn’t because I had to call to find out the status of my car at noon to My non surprise she had NO IDEA what the status of my car was a she said three cars shared my number.... she told me she would figure it out and call me back, which she did not, I texted to the text I received at 1pm and then she called me and told me at three my car as running without oil... with obvious dissatisfaction I asked her if they took ALL morning to figure it out. She gave an excuse (sure) and then told me to pick my car up 45 min later. I arrived at 4 to get my car and the girl in cashier told me to look for Maggie... my concierge.... after looking for her they told me she left for the day and had to go back to cashier and then got my car.... is not the first time I got this kind of POOR SERVICE but now I will not buy another car from the dealership and God forbid I go back for service. More
by guidoantenor
Verified CustomerEmployees Worked With
February 22, 2020
Once again, my review is about Service Consistency. I always go to Kayla and her team and they are always on Point. Kayla knows what she is doing. Thank you for the consistent great service! always go to Kayla and her team and they are always on Point. Kayla knows what she is doing. Thank you for the consistent great service! More
by Middletonjayral
Employees Worked With
Kayla Benitez
February 22, 2020
Initially I called and I was told someone would call me back. For two days I received no call. Then I called again and was put into the computer for service. I called the day before my service to confir back. For two days I received no call. Then I called again and was put into the computer for service. I called the day before my service to confirm, and it was found that I was not scheduled. I began to highly doubt the professionalism of the company, the left hand didn’t know what the right hand was doing. Something as simple as scheduling service for a recall seemed to be to be something that the company couldn’t seem to get right. After explaining my situation to Rickey, he told me to come in and ask for him. He seemed to be the only one that was able to actually help me when I showed up. Rickey was excellent, but the others couldn’t see to simply schedule me for an appointment. More
by sessaorders
Employees Worked With
Rickey
February 22, 2020
As always Ralph was there to greet, assist me and guide me through the process. He tries he best to get me out of there as quickly as possible. Excellent job like always. me through the process. He tries he best to get me out of there as quickly as possible. Excellent job like always. More
by mrsffigueroa
Employees Worked With
Ralph
February 22, 2020
Danny Vargas did a great job helping me out finding my new car, he did a wonderful job and I would like to do business with him again. THANKS for the wonderful experience! new car, he did a wonderful job and I would like to do business with him again. THANKS for the wonderful experience! More
by DELONTHOMAS40
Employees Worked With
Danny Vargas
February 21, 2020
Kayla was a great help! Very knowledgeable told me I would have the car back the same day. I brought it in during the morning and had it back the afternoon as promised. would have the car back the same day. I brought it in during the morning and had it back the afternoon as promised. More
by trinityautobrokers
February 21, 2020
A good dealership but I’m missing an extra key and 3 mats. Sales rep was kind and generous with a job well done. Ok mats. Sales rep was kind and generous with a job well done. Ok More
by AMAGUR02
Employees Worked With
February 21, 2020
Worst dealer i have ever been to in my life. A bunch of scammers waiting for someone to walk in so that they can greet them to xxxx. Unprofessional bunch of individuals that are all good for nothing. Pleas scammers waiting for someone to walk in so that they can greet them to xxxx. Unprofessional bunch of individuals that are all good for nothing. Please don’t ever buy from here ever. If I can save someone from Purchasing a vehicle from here I did my good deed. they sold me a 2020 Chrysler Pacifica that turns out to be a Big piece of .... they refused to take it back and forced me into a loan. Corporate is just as much help as the handy man at the dealer. I’m telling you if you want to dance with the devil go right ahead don’t say nobody warned you!!! I will be going to the Bronx news 12 as well as to fox 5 and all media sources that I can reach out to. This will not be the end of me! I won’t give up. Javier Echeverria, Lamar sales manager, Julio financial manager, Rob , service manager, Poor Hector Jimenez salesman really can’t blame , and biggest of all Katy Finn , are all good for nothing, stay away for the last time!!!! You will be scammed.. More
by Mr.Icey
Employees Worked With
Other Employees :
Rob Aristy, Kayla Benitez
February 21, 2020
You all were great...But, I’d like to give a great compliment to Mr. Ricky Beleno (Service Consultant). He, was excellent at his work. And, he kept me apprised of the work being done on my car. He, al compliment to Mr. Ricky Beleno (Service Consultant). He, was excellent at his work. And, he kept me apprised of the work being done on my car. He, also gave me the heads up of some minor issues with my car, that could haven given me some serious issues down the road...GREAT GUY !! Keep up the good work, and I’ll see you soon. I’ll definitely ask for you again when I return for more my next service. May God, continue to bless you abundantly 🙏🏾 More
by o.snipes135
Employees Worked With
MR. Ricky Beleno (6 Stars), because his name wasn’t on the list ????
