Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,184 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,184 reviews
January 30, 2020
Very rude and unprofessional staff very bad experience in dealing with the service rep. i brought in a car for one problem and they started looking at others and told me that i had to r very bad experience in dealing with the service rep. i brought in a car for one problem and they started looking at others and told me that i had to replace a transmission on a brand new car. More
by SR
Verified CustomerEmployees Worked With
January 30, 2020
The staff is friendly and helpful. On my last visit for an oil change I returned a few hours later because I thought my coolant was leaking, but the service guy patiently called over the mechanic and they an oil change I returned a few hours later because I thought my coolant was leaking, but the service guy patiently called over the mechanic and they explained to me that it was actually the washer fluid. More
by ednaparker55
Employees Worked With
Ralph and Mr. Dey (the Black gentleman who lines up the vehicles to enter the service department) ??????????
January 30, 2020
Great service by all standsrds.will like to visit as well as recomend to others yo participating tree e easchester Chrysler jeep.good reception by all. as recomend to others yo participating tree e easchester Chrysler jeep.good reception by all. More
by Kwartic
Employees Worked With
Ralph
January 30, 2020
Great teamwork good service. Everyone was professional and courteous. Frank helped me and it was a simple process. I will definitely be back for my next service appt. and courteous. Frank helped me and it was a simple process. I will definitely be back for my next service appt. More
by duprehill73
Employees Worked With
January 30, 2020
First rate customer service! I have been leasing my cars for many years but this was my first time at Eastchester. I cannot say enough about the service they provide. From the I have been leasing my cars for many years but this was my first time at Eastchester. I cannot say enough about the service they provide. From the introduction of my salesperson - Shawn, to working with the managers Rob & Lamar. All were beyond professional, extremely courteous and very patient with me in choosing the right car. I felt that I was in good hands from beginning to end as they were very knowledgeable about their cars and the bank programs offered. Never did I feel pushed into buying. I would recommend this dealership without hesitation. More
by JAMLEONE
January 29, 2020
Excellent, curteous and resourceful Mr. Steven Davis We had an excellent experience at the dealership. We had Mr. Steven Davis product specialist help us find the exact Ram 1500 Big Horn truck we wante We had an excellent experience at the dealership. We had Mr. Steven Davis product specialist help us find the exact Ram 1500 Big Horn truck we wanted in the deal breaking color, with a package we liked, price we had determined was the number and from down payment to delivery 4 days awesome. More
by laaajd
January 29, 2020
Customer service was nice the wait was brief Tim was attentive in listening to my concerns. I was told when the car would be ready for pick up and it was on time. Service was professional. attentive in listening to my concerns. I was told when the car would be ready for pick up and it was on time. Service was professional. More
by Tonyspates007
Employees Worked With
Tim
January 29, 2020
Super service -carried out efficiently Really nice Super service -carried out efficiently Really nice people - clean neat waiting area - excellent value - even a coffee while waiting! Timely and resp Super service -carried out efficiently Really nice people - clean neat waiting area - excellent value - even a coffee while waiting! Timely and respectful all around service Thanks and highly recommend More
by ROBERTRUDAJ
Employees Worked With
January 28, 2020
Terrible service. Took my car to get fixed and a few days later had to take it back. Why wouldn't they check all parts that deal with the radiator, thermostat and their connecting parts. They failed to do s later had to take it back. Why wouldn't they check all parts that deal with the radiator, thermostat and their connecting parts. They failed to do so and the water pump broke a few days later had to get my car towed to them. If this was checked originally I wouldn't of had this problem. It took about a week to fix the water pump well to replace it so all together I was without my car for two weeks more or less. The tow truck dropped my vehicle off and when I called to confirm the vehicle was at there location I was told they had to look for my car they couldn't find it 3 hours later I received a call stating they found it who ever received it from the towing company parked it to the side and never said it was there. I've emailed the service manager and never received a response. I could go on and on. More
by SERRANOZEL
Employees Worked With
January 28, 2020
The eastchester dealers ship has the best service ever kayla is the greatest and I recommend this dealership to everyone who would like to purchase a jeep kayla is the greatest and I recommend this dealership to everyone who would like to purchase a jeep More
by WILLIENELSON2020
Employees Worked With
Kayla Benitez
