Eastchester Chrysler Jeep Dodge Ram

Advisor Great!! Dealt with Advisor Rob. He was very professional and had lots of knowledge on my vehicle. He took all my concerns seriously and resolved them a timely Dealt with Advisor Rob. He was very professional and had lots of knowledge on my vehicle. He took all my concerns seriously and resolved them a timely fashion. Exceptional work from him and the guys. I recommend this service spot to anyone. More

Quick Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will g Service was quick and for a weekend day with a line my wait was acceptable and everyone seemed cool. Would recommend for simple service so far. Will go back later for my 10k and see More

Overcharged me for car battery&Mr. Frank Perez no explanatio First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a n First of all, as I mentioned in my voice message to Mr. Frank Perez, my 2014 Jeep Cherokee was serviced at your Bronx location yesterday. I needed a new battery. I see the battery cost $240. Why does the dealership charge 1 hour labor of $149.95 for like a 10 minute job? If one was to buy the battery at NAPA or AUTOZONE, they don't charge labor, you just pay the price of the battery. Second, again as mentioned in my voice message to Mr. Perez, from my Multi-Point Inspection, the Power Steering Fluid section was checked off yellow, which means "Will need future attention". What does that mean? And why wasn't that discussed with me? In addition, my appointment was at 8:15AM, so why did it take soooo long to do this simple job, that I ended up leaving at like 11:00am? I looked up the specifications of my battery, and it has a list price of $177.00 on Mopar's website, but on sale for $133.20. You guys charged me $240! Rip-off!! WHY???? I need someone to respond to my concerns. More

Official from the start Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . T Very good service . Kayla was very helpful and resourceful. thank you ! I will definitely recommend my friends and family to come here for service . Thank you More

Service .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repa .Everyone is always very helpful and explain everything in detail. Very professional and kind enough to make sure my insurance covers the cost of repairs. More

Good service & happy customer. The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend t The service that EASTCHESTER DEALER provide to the costumer is excellent. They provide prompt service to your car. I will definitely recommend this DEALER. Thanks. More

Exceptional Service The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair w The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair went a day longer than expected Frank did everything in his power to alleviate the situation. More

Awful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful, and questions your on opinion. More

Great Selection and Quick Process Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys fo Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys for my renatal car over the weekend until Hertz could pickip the rental. I would give them 5 stars, but there are still high fees that are not included in the advertised prices. This is common in the NYC area, but we did discuss the different fees before paper work was completed. Financing was simple. The extended warranty options seemed expensive, so be sure to ask for the total cost of any extended warranty included in financing monthly payments before agreeing to terms. More

She did a great job and good customer service The service they provided is excellent I would recommend them to my friends and family There prices are reasonable and they have good customer ser The service they provided is excellent I would recommend them to my friends and family There prices are reasonable and they have good customer service More