Eastchester Chrysler Jeep Dodge Ram

Exceptional Service The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair w The team did an amazing job identifying the issues with my car, and communicating in great detail the steps needed to repair it. Although the repair went a day longer than expected Frank did everything in his power to alleviate the situation. More

Awful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful Your agent Robert is completely rude and disrespectful. Would need recommend this dealer ever. Terrible customer service. Staff is extremely unhelpful, and questions your on opinion. More

Great Selection and Quick Process Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys fo Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys for my renatal car over the weekend until Hertz could pickip the rental. I would give them 5 stars, but there are still high fees that are not included in the advertised prices. This is common in the NYC area, but we did discuss the different fees before paper work was completed. Financing was simple. The extended warranty options seemed expensive, so be sure to ask for the total cost of any extended warranty included in financing monthly payments before agreeing to terms. More

This review is to update my previous review While I was initially unhappy with my dealings with one specific employee of this dealership I was contacted by Ms. Kathy Finn today and she cleared u While I was initially unhappy with my dealings with one specific employee of this dealership I was contacted by Ms. Kathy Finn today and she cleared up some of the confusion that was not previously explained to me in the past. Due to her very professional and prompt resolution I must say that I now see my entire experience in a different light, Though I am still unhappy with the lack of clear explanation by the gentleman with whom I originally signed the contract my overall experience with the salesman (Steven Davis) the service department and most importantly Ms. Finn has really shown me that Chrysler Jeep Dodge Ram cares about the happiness of it's customers. What I did not mention in my initial review was the the service department was top notch and very professional. More

She did a great job and good customer service The service they provided is excellent I would recommend them to my friends and family There prices are reasonable and they have good customer ser The service they provided is excellent I would recommend them to my friends and family There prices are reasonable and they have good customer service More

Scheduling appointments Im never on appointment list when i arrive at my scheduled time. Rob is the best service person there, He got me in and out without any complications. Im never on appointment list when i arrive at my scheduled time. Rob is the best service person there, He got me in and out without any complications. More

tentative great...all of my concerns were addressed. I would have preferred a loaner for the day, but I managed. I will use them again for service but with a lo great...all of my concerns were addressed. I would have preferred a loaner for the day, but I managed. I will use them again for service but with a loaner. More

Great service My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing com My experience has been great every single time I go in. No complaints besides minor issues with the car itself but that’s due to the manufacturing company. Eastchester CJDR has resolved every issue with my car. More

Transmission and other issues Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. Every time I service my vehicle, Margaret is a amazing service rep. Always taking care of me and making sure the vehicle is ready and 100 percent. More

Professional and knowledgeable team with a touch of kindness My Wrangler was as detailed in the CarFax and dealers website, no regrets travelling 3hrs to inspect and ultimately purchase. Financing onsite only t My Wrangler was as detailed in the CarFax and dealers website, no regrets travelling 3hrs to inspect and ultimately purchase. Financing onsite only took a few hours and Keith M was respectful to my budget. Ariana made the paperwork clear and was responsive and fueled the Jeep up on a rainy nite near closing - very nice! The only informal issue I had was that the tires were under inflated and all with different amounts of air pressure to the extent that it was very difficult to keep a straight line on the highway, after airing up it was smooth sailing. No regrets and I'm confident Eastchester CJeepDR will stand behind this purchase, partly because of the positive communication with Shanna Lee who assisted with a trade title issue. Good job! More