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Eastchester Chrysler Jeep Dodge Ram

Bronx, NY

4.3
6,187 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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4007 Boston Rd

Bronx, NY

10466

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Showing 6,187 reviews

October 08, 2019

Miscommunication One of the employees in service did a dialysis service on my car when I told him that I would do that another time. I wanted him to give me a price fo More

by Brock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Aristy
Oct 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Brock - I'm sorry to hear that you didn't have a five-star experience with us. I would be happy to discuss our service pricing with you and answer any other questions you might have. I can't locate your contact information from this review, so would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 08, 2019

Excellent They were very polite and respectful to their customers. They got the job done and it got my car running like new thanks a lot guys. More

by ansukwame518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your recent experience at Eastchester Chrysler Jeep Dodge Ram. Thank you for your compliments about our service department and we would love the opportunity to work with you again. Have a great day!

October 08, 2019

Great customer service Very friendly and helpful. When we came in Mike reviewed what we wanted and made sure we left with what we wanted and could afford. More

by Sadetejada419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Joseph
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your review of Eastchester Chrysler Jeep Dodge Ram! It's terrific to read your positive feedback about how Mike found a car within your budget and made the car-buying process easy and hassle-free. We hope you are enjoying your new car and we look forward to seeing you at your first service appointment!

October 08, 2019

great fast seevice figured out my problem and let me know the next day. respectful and generous when it came to answwring questions and providing answers. More

by VICTORMERCADO174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for your 5-star review of Eastchester Chrysler Jeep Dodge Ram! We are happy to read your comments about your recent service visit and how our team was able to get your car repaired quickly, along with providing excellent care. Thank you for your business, and see you next time!

October 08, 2019

Satisfied Every one was friendly. My car is driving better. I’m satisfied with the services. I just feel if the car is going to tAke all day to get services you More

by JANIA52000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It's wonderful to hear that your vehicle is running smoothly after your visit to Eastchester Chrysler Jeep Dodge Ram! We apologize for the delay in your repairs and appreciate your feedback. Thank you for trusting us with your business.

October 08, 2019

WHAT A CRAZY WEEK! Even though I got a dam good deal I must say I had a crazy experience @ Eastchester Chrysler I couldn’t get the Dodge Durango that I wanted because More

by GEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everton Sterling
Oct 09, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

At Eastchester Chrysler Jeep Dodge Ram it's our goal to pair our customers with the best car for them and we are thrilled that you got into your Dodge Durango! Thank you so much for writing us a review and commending Everton. We are grateful for your business and hope you continue to love your vehicle.

October 07, 2019

Simply excellent!!!! Maggie and others took care of me n my car with utmost care. Very much happy with the service and would definitely recommend to others. More

by jassim_shaikh89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

It makes our day to hear that we earned your recommendation! Thank you so much for sharing your feedback and mentioning Maggie. For all your future auto service needs, the Eastchester Chrysler Jeep Dodge Ram team will be here to help.

October 07, 2019

long wait, not detail orientated & disregarded my budget I waited over 7 hours, nobody showed me how my vehicle features were beneficial, they didn’t tell me my monthly payment until after I signed the 1 st More

by ozzylopez5916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemar Davis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
Oct 23, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We want so much more for our customers than what you've described here. Clearly there were mistakes and miscommunications on our end and I understand your frustration. I'm going to look for your contact information so I can reach out, but in case I can't locate it based on this review, would you please call me? I'd like to help in any way that I can. Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

October 07, 2019

Wonderful and friendly I was greeted the moment I drove on the lot and treated like I was a long lost friend they were thrilled to see return. Next Vinny greeted me inside. More

by mjohn59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny in Service
Oct 08, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

We love to hear that you were welcomed to our dealership with five-star service! It's wonderful that Vinny answered all of your questions and that Frank completed your repairs in a timely manner. Thank you so much for your kind words about our facilities and service! If any future issues should arise, we will be here to assist.

October 05, 2019

Awsome !!!! The salesmen jimmy could not have been more helpful.. He is outstanding and I would recommend him to a friend any time.. It’s a shame that not more More

by nicksantana242
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Nick - What a wonderful review! We are so glad that Jimmy delivered helpful service. Thank you for coming to Eastchester Chrysler Jeep Dodge Ram!

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