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Eastchester Chrysler Jeep Dodge Ram
Bronx, NY
6,187 Reviews
Are you ready to experience that "new car smell?" Does one of our pre-owned inventory strike the perfect chord? Make Eastchester Chrysler Jeep Dodge Ram your trusted dealership for new and used cars, trucks and SUVs as well as auto financing, parts and service options in Bronx. Our greater New York City area dealership is here to serve drivers like you and we're focused on your satisfaction. Eastchester Chrysler Jeep Dodge Ram is proud to serve the communities of Manhattan, Queens, Eastchester, and Westchester County, NY with Chrysler, RAM, Jeep and Dodge cars, new and used car financing, auto service and car repair, auto parts and more. Reach out to us by phone at (718) 547-5500, contact us online, or stop in for a visit so we can earn your business. Our team of sales, finance and service professionals works hard to be the best at what we do. Even if you don't see it on our site we can find any car in the Manhattan, Eastchester, Queens,and Westchester County, NY area for you as soon as you let us know what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 6,187 reviews
August 15, 2018
Excellent Experience From A First Timer Went there for a recall for my Grand Caravan and from the moment I was greeted with a smile and a hearty hello at the garage entrance to dealing with Went there for a recall for my Grand Caravan and from the moment I was greeted with a smile and a hearty hello at the garage entrance to dealing with Robert the Service Manager, my experience was nothing short of excellent. Thanks to everyone and keep up the great work. More
by surfrbird
Verified CustomerEmployees Worked With
Rob Aristy
August 15, 2018
A disaster This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to This is what i wrote before on the reveiwa before thw manager told me to take it down and he'll help.. but i ayill had to pay $326 for nothing new to be done to the car and its thw same way it was. Nothing changed.**** t's all about the money for the service reps and manager. How would any of you feel if you brought your car here for service and after back and forth with the warranty for two full weeks, nothing is fixed on the car but I'm gonna have to pay $409 to get it back? That is wicked and I in my wheelchair try to explain to Yasmin the service rep and Frank the service manager that this don't look good for a big company like dodge ripping of a poor man like me For $ 409 for a car that's value around $2000. Like I explained to them I am not looking for pity.. I just think it's unfair and unreasonable. With that in mind, I am not going to be the person to encourage anybody to go here or mske any reccommendations.. especially the service department. I haven't even complain about all the other times when I they keep your vehicles for long hours and days while they take their own little time to fix it.. also that other time whem they want charge me for fixing ac.a. but it was still blowing hot air. I wish I could get an audience with the general manager to let him know my full experience and this place.. it's mostly not good.. and must make lot of imrovement or will loose lot of potrntial and present customers. More
by Labalaba
Employees Worked With
Other Employees :
Paul.. don't k ow laatname but he was the only one I dealt with with gentle professionalism and not overly aggressive as the others, Yasmin Henry
August 15, 2018
Jimmy is simply the best Jimmy was accommodating, friendly, efficient, and offered me the best service and price compared to all other dealerships. He made this experience eff Jimmy was accommodating, friendly, efficient, and offered me the best service and price compared to all other dealerships. He made this experience effortless quick and enjoyable. More
by A.L.CANCELLIERI
Employees Worked With
August 15, 2018
Great !! Everyone seemed nice , especially Kayla who was very helpful and attentive to my needs ! My car was serviced rather fast compared to other dealerships Everyone seemed nice , especially Kayla who was very helpful and attentive to my needs ! My car was serviced rather fast compared to other dealerships . Would definitely go back for future service. More
by santana_a81
Employees Worked With
Kayla Benitez
August 14, 2018
Need more service mangers like Kayla Should u guys somehow able to get urself 2 more Service Managers like Kayla then u would really be on to something. What more can I say. KNOWLEDGEABLE Should u guys somehow able to get urself 2 more Service Managers like Kayla then u would really be on to something. What more can I say. KNOWLEDGEABLE. PROFESSIONAL. PLEASENT. Shes explains to u whatever u may not understand and always willing to go the extra mile. More
by Loso135
Employees Worked With
Kayla Benitez
August 14, 2018
Good service etiquette. Always poite and take good care of me when I come to have my care serviced. They don't do anything without letting you know first. Always poite and take good care of me when I come to have my care serviced. They don't do anything without letting you know first. More
by murphy1013p
Employees Worked With
Yasmin Henry
August 14, 2018
Miss Informed from the beginning Person setting up appointments have no idea how the rest of the service venter works. Was told i will get a loaner so i will not be without a vehicle Person setting up appointments have no idea how the rest of the service venter works. Was told i will get a loaner so i will not be without a vehicle but day of appointment was informed they do not do loaners at all. Service advisers never called me back as i was informed 4x by the person setting up appointment. Was told oil change would be $49 but was charged after work was done $93. More
by rkbills2011
Employees Worked With
Ricky Beleno
August 14, 2018
A dream Thank You Leroy and Lamar to help me buying my first car. Everything is very nice and clean. And great service. Thank u again ECDJ. Thank You Leroy and Lamar to help me buying my first car. Everything is very nice and clean. And great service. Thank u again ECDJ. More
by SALAMNY14
August 14, 2018
Great customer service This is my first time at this dealership. Fabion(spelled wrong ) was great and very straight forward. He made a dream come true . The entire staff was This is my first time at this dealership. Fabion(spelled wrong ) was great and very straight forward. He made a dream come true . The entire staff was friendly. The atmosphere was welcoming. There is no Bs at this place . They get you the sale and what you want . Go see Fabion and tell them Josh sent you . More
by Josh C
Employees Worked With
Fabian.
August 14, 2018
Good Weekend Service I was due for a oil change. Got a call from a Rep. Went in on Saturday got my oil change looked at The New Inventory and before i Knew it i was on my I was due for a oil change. Got a call from a Rep. Went in on Saturday got my oil change looked at The New Inventory and before i Knew it i was on my way home. More
by frankduran1990
