Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,687 Reviews

3,687 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
July 29, 2020

Done in a timely manner, no complaints at all. Always get my services done here. This is my fourth car from Eastchester Chrysler jeep dodge More

by Innocent-Staye
Recommend Dealer
Yes
Employees Worked With
Rafael Munoz
Jul 29, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We're proud to have earned your loyalty! It is wonderful to see that your service visits to Eastchester Chrysler Jeep Dodge Ram always live up to our high standards. Thank you for continuing to support us!

July 28, 2020

excellent service had a problem with engine light called eastchester chrysler for an appointment kayla was very helpful and got me a day asap..thanks for caring More

by Angelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Benitez
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It's our privilege to assist you, Angelo! We are happy to hear that Kayla was able to get you back out on the road quickly. Thank you for rating Eastchester Chrysler Jeep Dodge Ram five stars!

July 28, 2020

Always pleasant and familiar. Whenever I need service Eastchester Chrysler provides excellent and thorough service on my vehicle. It's good to have a Company right here in the Bron More

by adamsfam101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Benitez
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

It means a lot that you can turn to our Eastchester Chrysler Jeep Dodge Ram team for all of your auto service needs. Thank you very much for supporting us with a great review! We look forward to our continued relationship.

July 28, 2020

Horrible!!! Do not go here. They are slow, incompetent, and will take your money and do nothing they promise!! Lesson learned- never again fooled me once. More

by Kag4663
Recommend Dealer
No
Employees Worked With
None listed
Aug 12, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

This doesn't sound like the honest and accommodating service we provide here, and I'd like to get some more details regarding what happened during your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

Aug 12, 2020 -

Kag4663 responded

Hi there Kathy and thank you for your response. It is shocking that you believe the staff to be honest and accommodating as those are absolutely not descriptors I would ever use for Eastchester. I did attempt to contact you as I'm happy to provide further details, but your voicemail is full.

Aug 12, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hello, my name is Frank Perez and I am the general manager here at EastJeep; I would like to hear from you at your earliest convenience. please see my contacts below: Frank Perez, fperez@eastcjd.com 718-547-5500 ext 240

July 28, 2020

Friendly service people good prices good service not too Friendly service people good prices good service not too long of a wait convenient and clean service area and nice waiting area with coffee or tea. More

by Tonyspates007
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the five-stars! We are so glad to hear that your experience at Eastchester Chrysler Jeep Dodge Ram was so efficient and worthwhile. We hope to see you again and wish you many safe and happy miles!

July 27, 2020

Labor cost too extreme on repair and service Got a charge for $1040 for having to be there for 4 hours and a half for a simple fix. If I had known It was gonna cost me that much I could have made More

by nyfptbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

I'm sorry to hear that you are frustrated. I assure you that we strive for competitive pricing here, and I would be more than willing to discuss the cost of your recent visit with you directly. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

July 27, 2020

This car dealership is already Nando I will recommend this cat dealer to my friends n family thank u guys for ur help thank u More

by MOMURDER55
Recommend Dealer
Yes
Employees Worked With
Employees not listed
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

We love seeing positive reviews! Thank you so much. Our team at Eastchester Chrysler Jeep Dodge Ram is happy to assist you and hopes we have the chance to work together in the future.

July 27, 2020

I have only had positive experiences at EAstchester Chrysler Jeep Dodge! Great staff, great showroom, fast and friendly service. I would recommend them to anyone! More

by RUNNERSHIGH914
Recommend Dealer
Yes
Employees Worked With
Bob Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Somma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the review! We couldn't be happier to hear that you enjoy working with our team at Eastchester Chrysler Jeep Dodge Ram, and we look forward to your next visit!

July 27, 2020

Ricky was Very helpful and very patient. When I had questions, he calmly broke everything down for me for better understanding, and he made sure that I knew what needed to get done even if it weren’t g More

by jeffiyalekhue
Recommend Dealer
Yes
Employees Worked With
Ricky
Jul 28, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this lovely review of Eastchester Chrysler Jeep Dodge Ram! We're so glad to hear that Ricky made your service experience friendly and attentive. Thank you for trusting us with your car repair needs!

July 25, 2020

Brought my Jeep in to get service. Meggie Matri kept me up everyday on the service on my Jeep. Meggie when out of her way to make sure the service to my Jeep was done correctly. Dealing with a third part More

by beverlyclarke12
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Eastchester Chrysler Jeep Dodge Ram responded

Hi Beverly - Thank you for stopping by to commend Meggie! We are so glad that she could assist with your repairs and make sure that you would be safe out on the roads. Our Eastchester Chrysler Jeep Dodge Ram team is grateful for your business. If any future issues should arise, we will be here to help.

...
215
...