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Eastchester Chrysler Jeep Dodge Ram - Service Center
Bronx, NY
3,689 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center
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February 05, 2020
I brought my 2015 durango in because the engine was making a ticking noise. The dealer did a great job fixing my car and I got my gas tank fixed while I was there. The process was smooth and understand making a ticking noise. The dealer did a great job fixing my car and I got my gas tank fixed while I was there. The process was smooth and understandable. From the moment I got there, representative Kayla Benitez sid a great job helping me throughout the process. I will recommend any ppl I know to this dealership...thanks More
by Rahmecca1
Verified CustomerEmployees Worked With
Kayla Benitez
February 05, 2020
Great service , staff and overall experience. Maggie was my advisor and was simply Great! Excellent overall experience this is now my home dealership! Highly recommend!! my advisor and was simply Great! Excellent overall experience this is now my home dealership! Highly recommend!! More
by dislajazmin
February 05, 2020
Great service. Convenient location and a convenient location. The service department has many work bags and I was taken without an appointment in minutes. Will return. location. The service department has many work bags and I was taken without an appointment in minutes. Will return. More
by Gradwan
Employees Worked With
Other Employees :
Rob Aristy, Kayla Benitez
February 05, 2020
The greeting was professional, the wait wasn’t very long. The issue I had was fixed. The department opened promptly on time for my set appointment time. The issue I had was fixed. The department opened promptly on time for my set appointment time. More
by ryannugenta
Employees Worked With
Kayla Benitez
February 03, 2020
Kayla had stayed she would give me a call before 1pm regarding picking up my vehicle. I called around 12 for an update and I was told she would called me back in 5 mins. I called back at 1245 and she st regarding picking up my vehicle. I called around 12 for an update and I was told she would called me back in 5 mins. I called back at 1245 and she stated that the TECH was on lunch until 230 and that I would just have to wait. When dropping my vehicle off I informed them that my car was not starting, the 4WD was deactivated, the engine was back firing among other issues. I also informed her that I had work at 230 so I would either need a loaner or pick up by 1pm and I was assured it would be ready. The overall experience was rude. And when I inquired about a loaner I was told there was none left until I asked to speak with a supervisor in which they magically appeared. Rob was able to assist me when I arrived and assure me the car was ready. He went and spoke with the TECH who was there so I could get my car and he on my way to work. I’m a NYPD cop so I cannot just call in or not show up. I was dissatisfied with the exPERIENCE and with the issues I am Having with JEEP. Once my lease is up I am going to be looking to take my business elsewhere. More
by katie.mcevoy1
Employees Worked With
Rob Aristy, Kayla Benitez
February 03, 2020
Good service from the staff . I was out of there quickly. The staff was cordial and professional in explaining the issue involving my front hood. Thank you again for the good service. The staff was cordial and professional in explaining the issue involving my front hood. Thank you again for the good service. More
by Aignarra2
Employees Worked With
February 02, 2020
I really pleasure good with customer deal with me and they had good patient with me that I’m deaf and I really love my a car so much best they had good patient with me that I’m deaf and I really love my a car so much best More
by o_mendez2
Employees Worked With
February 01, 2020
Warming welcome and i didn’t have to wait very long. They even took care of my inspection sticker and i only had gone there for oil change. even took care of my inspection sticker and i only had gone there for oil change. More
by Ydimples813
Employees Worked With
January 31, 2020
very prompt very courteous and timely, every one was there to heip and answer question i had about the car..They took there time to show how to set the auto high very courteous and timely, every one was there to heip and answer question i had about the car..They took there time to show how to set the auto high beams More
by ibronxriver
Employees Worked With
