Back

Eastchester Chrysler Jeep Dodge Ram - Service Center

Bronx, NY

4.4
3,689 Reviews

3,689 Reviews of Eastchester Chrysler Jeep Dodge Ram - Service Center

Sort by
December 28, 2022

It’s fast and easy. Very friendly. This place got me my first car and bought it back when I was ready to change, they gave me more than what it was showing with was very More

by BIANCA.TMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We will certainly pass along your kudos to the Eastchester Chrysler Jeep Dodge Ram team. Safe travels, Bianca!

December 27, 2022

The Car Repair service is the worst. I went in for the Stop/Start light on Friday and they said it was the 'Alternate Battery' that needed to be replacement. They convinced me to purch More

by hayesmaxine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We strive to offer competitive prices, seamless service, and excellent communication, so it's very disappointing to read we've missed the mark here. We sincerely apologize for any inconvenience having to return for service might cause, and we will work to improve for you next time. If you could also reach out to us directly, we would like to see what more we can do to help. Thank you, Customer Care Team - (877)-811-9330

December 27, 2022

Problem still there after 5 tries with brakes squealing. Rep are good with trying to satisfy but if problem can’t get fixed that’s a big inconvenience. More

by craig.larrow
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Dec 28, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Craig, we are very sorry to hear about the continued issue you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, we would appreciate the opportunity to assist you. We will look for your contact information, but please feel free to give us a call directly as well. Thank you, Customer Care Team - (877)-811-9330

December 26, 2022

Best place to service your your vehicle. Love the atmosphere. I also loved the customer service. More

by shawn181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the service attendant name. But he is new.
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the great review, Shawn! We appreciate the kind feedback and hope to see you again at Eastchester Chrysler Jeep Dodge Ram. Safe travels!

December 24, 2022

From the moment I got to the first person that welcomed me to the last person that gave me my vehicle EVERYTHING was perfect A special thank you to Kier who was fantastic. More

by mancity8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kieer
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We are delighted to read your terrific feedback. Given the positive content of your review, it seems that your 1-star rating may have been accidental, but if there is anything else we can do for you, please don't hesitate to reach out. Thank you, Customer Care Team - (877)-811-9330

December 23, 2022

Wonderful customer service and was understanding of the financial hardship. Would go again for assistance. More

by oterobella909
Recommend Dealer
Yes
Employees Worked With
Diana
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing. While we are happy to hear you received excellent customer service, we aim to provide a five-star experience, and we've missed the mark here. If there is anything we could have to done to assist you better, we would love to hear your feedback. Please reach out at your convenience. Thank you, Customer Care Team - (877)-811-9330

December 23, 2022

Everything was great, just long waiting period. It happens. I’ll bring my truck back. More

by NKRMIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Matir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We thank you for your review and your patience. We look forward to assisting you again in the future. Take care! -- Eastchester Chrysler Jeep Dodge Ram Team

December 23, 2022

Giovanni was very nice , he was quick , informational , definitely knew what he was doing . The staff as well were really friendly and fast . Everyone seemed to be motivated and happy and loved the job tha More

by Michelle_174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dayka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! Giovanni and the team are thrilled to have you as a customer!

December 23, 2022

Excellent service from I entered the facility. .wait time was the same as promised. Representative Eze was professional and understanding.. More

by GRANGEKEMAR34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eze
Dec 23, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

Thanks for this great review of Eastchester Chrysler Jeep Dodge Ram! The team is thankful for your trust and business.

December 23, 2022

I don’t want to write anything to you a a a a a a a a a a More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Erickson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Dennis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Echeverria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Marciano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Matir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dayka
1.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Reid
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tomy Vithayathil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2022 -

Eastchester Chrysler Jeep Dodge Ram responded

We're sorry you've had a less-than-perfect experience with us and would really appreciate the opportunity to understand how we've let you down. If you're willing to discuss, would you please consider giving us a call? We are at your disposal and eager to help however we can. Thank you, Customer Care Team - (877)-811-9330

...
26
...