Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Morse Chevrolet Buick GMC
Muscatine, IA
934 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE
"Dealer of The Year" ~ Automotive News
"Quality Dealer" ~ Time Magazine
"Cadillac Dealer of the Year" ~ (multiple recipient)
"Cadillac Certified Elite Service Dealer" ~ (multiple years)
"Honda President's Award" ~ (multiple recipient)
"Mazda President's Council" ~ (multiple recipient)
"Toyota Chairman's Council" ~ (multiple recipient)
"Jack Smith Leadership Award" ~ General Motors (multiple recipient)
"National Dealer of the Year" ~ DealerRater
"Consumer Satisfaction Award" ~ DealerRater (multiple recipient)
"Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient)
"South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
January 23, 2025
Scheduled my truck for an oil change/tire rotation. Truck had 3 recalls on it. Had it scheduled at the same time to take care of those. Took it in to have them tell me that they can’t do the repairs fo Truck had 3 recalls on it. Had it scheduled at the same time to take care of those. Took it in to have them tell me that they can’t do the repairs for the recalls because they have to order parts…… They knew what recalls it was coming in for. Why were the parts not ordered when it was scheduled?? They had a week to get them ordered!! Not very happy that I have to schedule and take it in again to have those taken care of. What was the point of scheduling to have it done if they didn’t order the parts at the time of scheduling?? More
by ADWonders99
Verified CustomerEmployees Worked With
January 22, 2025
MC is wonderful. He is the best guy to work with. He will get you exactly what you want and ensure you understand everything about your car. He is the best guy to work with. He will get you exactly what you want and ensure you understand everything about your car. More
by shelbyoien
January 17, 2025
Good interaction with the team at EM. We are enjoying our new Toyota Highlander. Thanks We are enjoying our new Toyota Highlander. Thanks More
by pankowbbjd
January 15, 2025
Service was good. Areas for improvement: Communication between Service, Transportation and accounts payable. Employees are pleasant to work with. Areas for improvement: Communication between Service, Transportation and accounts payable. Employees are pleasant to work with. More
by LITTLEJOHNP
January 09, 2025
Work was done on time and completed promptly. Service counter help were attentive and courteous Service counter help were attentive and courteous More
by Gnw
January 09, 2025
Service is always quick, friendly and on-point. Rob and Elizabeth are both responsive and knowledgeable to any of my concerns. Delivery is always a plus. Rob and Elizabeth are both responsive and knowledgeable to any of my concerns. Delivery is always a plus. More
by GWATERS1
January 09, 2025
Robbie was amazing! Got me in and taken care of quickly. Couldn't of asked for beter service Got me in and taken care of quickly. Couldn't of asked for beter service More
by BHERLEIN
January 06, 2025
Routine service call and I was met with positive, pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed pleasant service personnel and by a new staff member in the office area/lounge area. I had a couple of questions about my car, those were addressed and within an hour service was complete. More
by jajohnso52
January 05, 2025
I would like to thank the staff for great service and the new car. Turned out great new car. Turned out great More
by JCOPLEY2283
Employees Worked With
