Elder Ford of Tampa

I was very impressed with the service I received from everyone at Elder Ford!!! I have never experienced this service from any other dealership including the other Ford dealership. everyone at Elder Ford!!! I have never experienced this service from any other dealership including the other Ford dealership. More

Very helpful and well informed. Sale person was experience and knowledgeable. Assist all my needs. Sale person was experience and knowledgeable. Assist all my needs. More

Awesome car awesome peeps will be a repeat customer. I’m def a ford guy. I’m def a ford guy. More

I switched to Elder Ford Quick Lane from another Ford Dealer after my first experience with Luis at Quick Lane.. it is because of Luis excellent communication and overall concern that we started servicin Dealer after my first experience with Luis at Quick Lane.. it is because of Luis excellent communication and overall concern that we started servicing our vehicles exclusively with Elder Ford. Luis and the entire team have gone above and beyond. Great customer service. More

buenos días todo bien con el trabajo de parte del personal que me atendió ok personal que me atendió ok More

Great environment with great customer service, and knowledgeable employees. I had an overall great experience, from the sales person all the way to the manager and the finance people. Everyone was fri knowledgeable employees. I had an overall great experience, from the sales person all the way to the manager and the finance people. Everyone was friendly and delivered a great purchasing experience. I will highly recommend it. More

Awful communication. Truck sat there for 2 days before being contacted about it, and it still hadn’t been checked out. On the 3rd day the advisor insisted my vibration is Truck sat there for 2 days before being contacted about it, and it still hadn’t been checked out. On the 3rd day the advisor insisted my vibration issue on my truck with 15k miles was tires being unbalanced. The tires had less than 400 miles on them. Advisor called and said they were out of whack and said he would print out the paper showing the reading before he fixed the balance. Said it fixed the issue! Well, when I came to pick up the truck- their printer magically had run out of paper that prints the balance results!! Got charged $180 with no proof of error- and the truck doesn’t ride better at all. They refuse to put in the time to find something that is their fault and under warranty- they just want to make the money off lying to their customers. More

The customer service is great everyone there is very helpful and understanding to my needs I like to thank everyone there in the service center they're doing a great job helpful and understanding to my needs I like to thank everyone there in the service center they're doing a great job More

Spoke to Dan this morning and he Assured that the issues would not happen again. He offered the mobile service for my next service. I am going to try the mobile service next time and see what happens. Techs would not happen again. He offered the mobile service for my next service. I am going to try the mobile service next time and see what happens. Techs just need some customer service training. More

Had to wait for Service because they were in meetings noon time is a terrible time to be at meetings when customers are on their lunch break noon time is a terrible time to be at meetings when customers are on their lunch break More