Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My car was taken in right away and repaired the same day and running good again. I had a little longer wait for the porters to get the car but otherwise all was great. and running good again. I had a little longer wait for the porters to get the car but otherwise all was great. More
Muy buen trato, personal con mucha experiencia , y un trato para las personas que llegan allí muy excelente. trato para las personas que llegan allí muy excelente. More
Great service from all personnel, intake team, service rep, car rental team and other. All went exceptionally we with the repair, waterpump, which was completed in around 20 hours! All repairs were covere rep, car rental team and other. All went exceptionally we with the repair, waterpump, which was completed in around 20 hours! All repairs were covered by the extended warranty, fortunately. Everything was easy for me. Thank You! More
Aside from the finance manager, my experience was absolutely awful. One of the used car managers acted as if I owed him my first born child because he came up 3 k on my trade when their add claimed absolutely awful. One of the used car managers acted as if I owed him my first born child because he came up 3 k on my trade when their add claimed they would give up to 5k above bluebook value, he was still offering 5k less than bluebook. I will not return. After the salesman knew I was buying the truck, we saw him maybe a total of 5 min afterwards. I understand that he had 2 customers, but he knew he didn't have to work to get me to buy anymore. I buy a lot of cars, and this was by far the worst! More
Excellent service , profesional, rápido , atento , todos los departamentos trabajando en equipo, el vendedor es súper profesional y diligente prestó ayudarte a buscar soluciones, Siempre compro mis carros a los departamentos trabajando en equipo, el vendedor es súper profesional y diligente prestó ayudarte a buscar soluciones, Siempre compro mis carros allí por más 7 años gracias gracias gracias 🙏 bendiciones More
The issues to mention are way to much to name. I don't think I will Ever buy a vehicle here again. As a returning customer I can say that a lot has changed for the worse then what Elder Ford was, I don't think I will Ever buy a vehicle here again. As a returning customer I can say that a lot has changed for the worse then what Elder Ford was, what really mattered back then was customer service and professionalism. It's absent now as of 4/15/2022 More
Very helpful and wonderful customer service from sales staff and financial staff . Thank you to all staff and financial staff . Thank you to all More
I wasn’t going to leave a review because I was between a 4 and 5 star but they bothered me enough that I decided to leave one. Everything about the buying experience was fantastic except for the final up-se 4 and 5 star but they bothered me enough that I decided to leave one. Everything about the buying experience was fantastic except for the final up-selling process with the finance person. I purchased my vehicle cash, something dealerships used to prefer, and he took his time explaining the benefits of financing several times and after declining several times he insinuated I wasn't very smart when it came to finances (what I majored in). Then, when up-selling all the packages he again insulted me and said I was just being stubborn. Despite this everything else went fantastic and I love my vehicle. But there’s no 4.5 star so I’ve gone with a 4 star. More
Service was begun at roughly appointment time. Work completed in acceptable amount of time and waiting room was comfortable. Employees friendly and able to answer questions. Work completed in acceptable amount of time and waiting room was comfortable. Employees friendly and able to answer questions. More
The advisers are good and always willing to help. The only problem I always have with these dealer is my vehicle comes back with grease everywhere. The only problem I always have with these dealer is my vehicle comes back with grease everywhere. More