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Elder Ford of Tampa

Tampa, FL

4.4
5,646 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
Contact Dealership

9560 N Florida Ave

Tampa, FL

33612

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Showing 5,646 reviews

September 15, 2022

My car was taken in right away and repaired the same day and running good again. I had a little longer wait for the porters to get the car but otherwise all was great. More

by LIMEIEUSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Muy buen trato, personal con mucha experiencia , y un trato para las personas que llegan allí muy excelente. More

by sosadeliohav@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. Háganos saber si hay algo más que podamos hacer por usted. ¡Viajes seguros!

September 15, 2022

Great service from all personnel, intake team, service rep, car rental team and other. All went exceptionally we with the repair, waterpump, which was completed in around 20 hours! All repairs were covere More

by Tampatitan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Aside from the finance manager, my experience was absolutely awful. One of the used car managers acted as if I owed him my first born child because he came up 3 k on my trade when their add claimed More

by priestthresher
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 15, 2022

Excellent service , profesional, rápido , atento , todos los departamentos trabajando en equipo, el vendedor es súper profesional y diligente prestó ayudarte a buscar soluciones, Siempre compro mis carros a More

by caymanmadelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nacer Menouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Faiella, BJ Llanos, Brandon Rodriguez
Sep 17, 2022 -

Elder Ford of Tampa responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

September 14, 2022

The issues to mention are way to much to name. I don't think I will Ever buy a vehicle here again. As a returning customer I can say that a lot has changed for the worse then what Elder Ford was, More

by leandromhrays
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Very helpful and wonderful customer service from sales staff and financial staff . Thank you to all More

by kevin.thornhill2204
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eli Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2022

I wasn’t going to leave a review because I was between a 4 and 5 star but they bothered me enough that I decided to leave one. Everything about the buying experience was fantastic except for the final up-se More

by tristonkhowe
Recommend Dealer
Yes
Employees Worked With
Jonathan Duran
Sep 15, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 14, 2022

Service was begun at roughly appointment time. Work completed in acceptable amount of time and waiting room was comfortable. Employees friendly and able to answer questions. More

by kellyconiglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Sep 15, 2022 -

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 14, 2022

The advisers are good and always willing to help. The only problem I always have with these dealer is my vehicle comes back with grease everywhere. More

by Jjesmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Rodriguez
Sep 18, 2022 -

Elder Ford of Tampa responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the chance to talk to you further so please do call us at (813) 933-6571 at your earliest convenience so we can work with you to make this right. We hope to hear from you. Dan Sills General Manager Elder Ford of Tampa

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