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Elder Ford of Tampa

Tampa, FL

4.4
5,671 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
Contact Dealership

9560 N Florida Ave

Tampa, FL

33612

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Showing 5,671 reviews

September 17, 2022

Out of the 15 dealerships we visited Elder Ford was by far the best! A GOOD HONEST dealership! A special thanks to Mike Stewart! More

by whouston1178
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Stewart
Sep 19, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2022

Great customer service helped me and my wife trade in our vehicle to upgrade to something bigger and new. More

by SethandAsh0918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Weicherding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitt Kittles, Robert Tucci, Joshua Haegele
Sep 19, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2022

Not sure what service this is for. I briny Mach-e to fix some holes in the upholstery in the back of the back seat More

by Robe512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacer Menouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 16, 2022

I would give negative if I could. Liars and will steal your money!Run Fast!!!!! More

by ERIKA.LANGENBACHER
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nacer Menouni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kitt Kittles
Sep 18, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

May 23, 2023 -

ERIKA.LANGENBACHER responded

I have tried numerous times and and very time I email you, You push it off to your assistant manager. We went there to try and exchange cars like your AM said he would do to, “make it right” and that we would “crunch numbers” and get us in a newer and better car. Well after 5 months of looking we finally found one and we were on our way and your AM called and said they just sold it. Could hardly believe it!!! Really!!! We went anyway and found one that was ok, we just wanted out of this car. Well, I don’t know what planet your finance manager was on because this was your offer, we were to trade our car in and then buy this new one. Ummm ok??? Your “making it right” was giving us $5,000 less than what we owed making us upside down in our current loan, losing our 20,000 deposit and owing and paying more for this car than the one we had purchased. We kindly laughed and walked out! I have sent you more emails since then and you don’t respond nor does anyone else at this point, so I have escalated this to Ford and their complaint department and hopefully they will do more than you have!!

September 16, 2022

Had a very nice and informative meeting with Daniel in service department. My experience with this ford location dates back seven vehicles and service! Very good but then came Elder! They even wrecked my More

by RAYDENTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 16, 2022

Really had no intention of buying on a Sunday, but the truck was “as advertised” and there was room to negotiate. Stress-free time with sales and Mike Allan made the financing hassle-free. Great experienc More

by sonnypolston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sarlabous
Sep 18, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 16, 2022

The service specialist was very professional and nice. He made sure to handle all aspects of the request even with our hiccups on recalls. He kept in touch with me and was great. The other person to very More

by KIRBERG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robo rivera
Sep 18, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

September 15, 2022

The finance department was a joke, they told me it would be financed thru Ford and it came in thru a different company! I am still waiting on my registration and tag 5 weeks, they had to send me another tem More

by RBARBAZON2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They are not listed
Sep 17, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

September 15, 2022

I dropped off my truck early and the service got done in a timely manner. The service advisor had great customer service and worked with me to fix the issue. Also kept the line of communication open for the More

by Colin W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
Sep 17, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

September 15, 2022

Very knowledgeable on vehicles and very friendly staff as well. Will highly recommend this dealership to friends and family! More

by FELICIANOER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Scott
Sep 17, 2022 -

Elder Ford of Tampa responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

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