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Elder Ford of Tampa

Tampa, FL

4.4
6,506 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 6,506 reviews

July 29, 2022

My service advisor, Dan Beavers, was great to work with. He was friendly and explained everything to me. He kept me updated on the progress of my vehicle. More

by LMCDS
Recommend Dealer
Yes
Employees Worked With
Dan Beavers
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 29, 2022

I will gladly share my horrible experience with all of my friends and family, ensuring no one else is scammed by this Fraud of a company. More

by chapman.bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johany Trespalacios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Kitner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Dobbs, Nacer Menouni, Charlie McEwan, Jason Faiella, BJ Llanos, Brandon Rodriguez
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 29, 2022

Update: when they found out there was a bad taste in my mouth, several guys went above and beyond to make it right, especially Robo. A couple of hiccups and miscommunications re: financing but they hon More

by Chirocameron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sills
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Gastineau, Baird King, Giovanni Marrero
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 29, 2022

Excellent experience all around. I feel like I left feeling like a great deal was made. More

by KFENIMORE21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tucci, Giovanni Marrero
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 29, 2022

Joshua from concierge was amazing and ali and team were so helpful! Thank you so much!! More

by Lt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Syed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Sills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Haegele
Aug 01, 2022 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Elder Ford of Tampa, we value our customers and we look forward to seeing you on your next visit. Take care!

July 28, 2022

Appt times were never honored. Always had to wait, wait, wait. Horrible follow up after the sale. Painful to try to get someone to call you back. Just didn’t happen. Guy in finance More

by jimbowester
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Spellman, Chris Meyer, Mike Allen, Cheyenne Lightfoot
Jul 29, 2022 -

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

July 28, 2022

Nicole was very helpful during our lengthy process. We appreciated her keeping us up to date on the service progress. More

by katrivas1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Dobbs
Jul 30, 2022 -

Elder Ford of Tampa responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elder Ford of Tampa! We are always more than happy to assist you if anything else comes up. Take care!

July 28, 2022

Elder Ford made the process of buying my mustang very easy. I couldn't be more happy with how the process went. More

by blackstrat137
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robo Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 28, 2022

It was an okay experience, I just wish they already had the part ordered for the car. More

by Mesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Alicea
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you,

July 28, 2022

Prompt and fair and did all the updates while completing oil change and tire rotation More

by Tom.ball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Llanos
Jul 30, 2022 -

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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