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Elder Ford of Tampa

Tampa, FL

Overview
Employees
Reviews
Vehicles
4.4
7,129 Reviews
At Elder Ford of Tampa, we're eager to provide the winning Ford sales, auto service, and car financing in Tampa you seek. We're proud of our Ford dealership near St. Petersburg, FL, where a state-of-the-art facility, comprehensive new Ford showroom and fully loaded service bay await, while a savvy team of Ford professionals is prepared to meet your every need. We're not just interested in serving you right here and now -- we want to be your dealership for life! Visit our Ford dealership in Tampa, Florida, to discover an eminently satisfying shopping environment. Designed to be vibrant yet soothing, our dealership has a 300-gallon saltwater aquarium, sports memorabilia and decorations, an automatic car wash, valet service, a comfortable customer waiting lounge and more. Of course, at the end of the day what a car-shopper wants is a car, and we're happy to oblige. With an inventory full of new, used and Certified Pre-Owned Ford models, including the Ford F-150, Mustang and Fusion in Tampa, we've got what you want and we can help you find what you need. We also sell pre-owned cars in Tampa built by other automakers, so you'll never lack for variety. In time, you'll need to bring your hardworking Ford for some routine maintenance, and when that day comes, Elder Ford of Tampa has the garage to beat. We'll handle your request efficiently and effectively, whether you want a tire rotation and coolant flush or a laundry list of repairs. If you need auto parts in Tampa, we've got them. Not only do we have a generous selection of OEM Ford components to sell, but we also carry top-of-the-line ROUSH performance parts that do not disappoint. You'll race down the road with these parts installed! Elder Ford of Tampa is your all-in-one destination for all things Ford. Stop by for a visit today at 9650 N. Florida Avenue in Tampa, Florida. We're just a short ride away for drivers coming from St. Petersburg, Clearwater, Lutz and beyond!
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9560 N Florida Ave

Tampa, FL

33612

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Showing 7,129 reviews

March 13, 2026

Excellent customer service and the tech who replaced our battery in the jeep was fast and reliable More

by chagman47
Recommend Dealer
Yes
Employees Worked With
Eddie
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Mar 15, 2026 -

Elder Ford of Tampa responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

March 13, 2026

Horrible experience! Salesman “Patrick” was the only honest individual. They took the vehicle back after having been caught in a dishonest attempt to cover up known issue More

by mflds
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Patrick Van Hoos
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Mar 15, 2026 -

Elder Ford of Tampa responded

Hello, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

Mar 16, 2026 -

mflds responded

Thank you for reaching out, I will attempt to make contact with you today.

Mar 16, 2026 -

mflds responded

Unfortunately, but as suspected, the GM that expressed his "extreme disappointment to hear of my negative experience", failed to call me back after I called him per his instructions. Mr. Sills was driving when I called, and understandably, he asked if he could call me back when he reached his destination. I agreed and waited. That was around 9am EST. I guess he wasn't as disappointed as initially thought. It is 5pm EST now and no word. "Smoke and mirrors" seem to be Elder Ford's preferred tools. "Actions speak loud, words don't mean much".

March 12, 2026

Jennifer Perez is awesome! She went above and beyond for me. I will keep coming back because of her. More

by SUEYRAS
Recommend Dealer
Yes
Employees Worked With
Jennifer Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Perez
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Mar 14, 2026 -

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 12, 2026

N/A Done Done Nice Nope Done Nope Nope Nope Nope Nope ? ???? Nope ????? Nope More

by SUEYRAS
Recommend Dealer
Yes
Employees Worked With
Sergio Fabian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Fabian
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Mar 16, 2026 -

Elder Ford of Tampa responded

Hello, thanks for the great star-rating! Safe travels!

March 12, 2026

I was happy with the whole process except for the estimated wait time. If it's going to take four hours, just tell me four hours not two hours. More

by KHW210
Recommend Dealer
Yes
Employees Worked With
Johany Trespalacios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johany Trespalacios
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Mar 16, 2026 -

Elder Ford of Tampa responded

Hi, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

March 12, 2026

Hello, I wanted to share some feedback regarding my recent call with the finance manager. During the conversation, I felt somewhat pressured to purchase GAP insurance and a warranty. I explained that G More

by Shaqiriaj
Recommend Dealer
No
Employees Worked With
Mitchell Pavelko
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Pavelko
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Mar 12, 2026 -

Elder Ford of Tampa responded

I completely understand, and I have spoken with the finance manager you worked with. I made it clear that our intention is to never make a client feel misunderstood, or spoken to in a certain way, and will continue to work on that with him. I appreciate your words, because it helps us continue to get better. I would also like to make note with you as well that Jim was not intending to insult you or your decisions, and that when he said to, "help you make an educated decision" that what he meant to convey, and the message of the words was he wants to make sure you have every bit of information possible on your purchase, and additional coverages that are available to you so that then you can use all of that information to continue to make decisions on your purchase and what you would like to do with this additional information. The intention was not to impart any insinuations upon you at all, and I continue to apologize for the misunderstanding. Thank you again! And feel free to reach out to me personally at any time! Mitchell Pavelko Executive Manager 813-279-7252

March 12, 2026

They always give me good deals And work with me to get the car or truck that I want More

by Edwinmorales2113
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 14, 2026 -

Elder Ford of Tampa responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If there is anything else we can do to assist you, please let us know! Take care!

March 11, 2026

Fast. Very professional Love fast lane.. great service friendly staff. Wouldn't go anywhere else but elder Ford. More

by LINDAWITTEVEEN54
Recommend Dealer
Yes
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Mar 14, 2026 -

Elder Ford of Tampa responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

March 11, 2026

Everyone was ver l friendly. Follow up was great. Thank you very much thank you More

by tricia.argona
Recommend Dealer
Yes
Employees Worked With
Eve
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Mar 14, 2026 -

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 11, 2026

At first, not very good at being responsive to requests of getting a quote. Once I was transferred to a seller it was pretty fast and smooth with the finance guy More

by Juan Fajardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
REINALDO DUARTE
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
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Mar 13, 2026 -

Elder Ford of Tampa responded

Hi Juan, We strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you, if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

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