Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My vehicle-buying journey here began with a lot of friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped friction; however a business is defined not by the absence of problems, but by how its leadership responds when issues arise. The GSM, Kyle, stepped in and turned my experience around. He connected me with Justin (a knowledgeable, professional salesman), worked with me through a difficult situation, and helped reach a fair resolution. Moreover, he has stood by his word ever since. The service department was also supportive throughout the process, specifically my advisor, Jennifer P. She provided updates, connected me with the correct level of management, and kept me in a loaner until everything was sorted out. I now have a reliable vehicle titled in my name, which is a major accomplishment and provides much-needed stability for my family. As a woman purchasing my first vehicle after a major life transition, I especially value this level of integrity in the automotive industry. Because of Kyle and Jennifer, Elder Ford has earned my trust, and I’ll be returning for future servicing and trades. I recommend them for anyone in the market or in need of servicing. More
Very efficient and the dealership has a smooth running machine Service department deserves credit for their efforts machine Service department deserves credit for their efforts More
Deceptive financing! Never saw figures till 3 weeks later after I went back to the dealership.I had requested a copy of my paperwork 3 times.Car price inflated after origi Never saw figures till 3 weeks later after I went back to the dealership.I had requested a copy of my paperwork 3 times.Car price inflated after original price I was shown. More
It's mediocre and overpriced service. They replaced my rear camera on a recall and forgot to activate the rear tire guidance lines so I had to come back two weeks later. Also I just tried They replaced my rear camera on a recall and forgot to activate the rear tire guidance lines so I had to come back two weeks later. Also I just tried to go online to schedule a routine service and the website is a terrible experience. So I gave up! More
Cody was excellent. The sales manager stayed late for us but def seemed annoyed and not so friendly. It Cody was very knowledgable and helpful The sales manager stayed late for us but def seemed annoyed and not so friendly. It Cody was very knowledgable and helpful More
Not quiet the full service I expected My washer fluid reservoir was never checked and completely empty the next time I used it, concerns me what else wasn't checked reservoir was never checked and completely empty the next time I used it, concerns me what else wasn't checked More
Not quiet the full service I expected My washer fluid reservoir was never checked and completely empty the next time I used it, concerns me what else wasn't checked reservoir was never checked and completely empty the next time I used it, concerns me what else wasn't checked More



