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Elk Grove Toyota

Elk Grove, CA

4.6
3,334 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,334 reviews

May 27, 2025

Nice people Good to deal with I would use the again for a new car deal More

by Glennflowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baljinder Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahmad Mojaddedi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

Very accommodating, knowledgeable and good helpful staff. Excellent sales managers, with special mention specifically to John Thorpe and Patrick. More

by pinaychicka637
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romy Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind words about John and Patrick. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

May 26, 2025

The work was not finished on time as promised. Work was not as efficient as it should be. In paper, they mentioned that car was washed but not in reality. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Ayson
May 27, 2025 -

Elk Grove Toyota responded

Hello Ryan, I apologize for your experience. If you are still having an issue with the vehicle please call us at 916-405-8000 and make an appointment for us to recheck the issue. I did address your concerns with our Service Director and staff. Whenever you have time to come by we would be happy to take your vehicle through our car wash as long as there is no preexisting windshield or body damage. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

May 26, 2025

Website recommend to go to the main Toyota shop instead of express. I waited for 50 minutes in the queue at Toyota only to be told to go to express service instead. I told them they should change your webs More

by Wc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ping Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Elk Grove Toyota responded

Hello, I apologize for your experience. I have addressed your concerns with our Service Manager and staff. This type of service is not tolerated and it will be corrected. Thank you for making us aware of this situation. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

May 22, 2025

Elk Grove Toyota provides exceptional services. They are second to none in the region. I can always entrust all of my vehicle’s needs with Elk Grove Toyota. More

by apham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing this awesome review here online. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

May 19, 2025

The customer service at Elk Grove Toyota was exceptional. The entire team from online sales, in-person sales to finance work together to guarantee the best outcome. Transparent and communicative. Would certa More

by dhanush_fernando
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Chhim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tajh Elliot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jomar Basconcillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Nickels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Napoles
May 20, 2025 -

Elk Grove Toyota responded

Hello, Thank you for recognizing Regina, Jomar, Jay, Tajh and Daniel. We are thrilled to hear you enjoyed your time with our staff. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

May 14, 2025

Easy check in. Waiting room is big and comfortable. Car was finished as promised and ready for pick up. Keep up the good work! More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

I found my experience at Elk Grove Toyota with Gustavo Pena exceptional. He took good care of the servicing of my Avalon. He was professional, courteous, friendly and kept me well informed as to the prog More

by Madgil007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Great dealership they have a lot of options to choose from, I even ask for a different color that didn’t have in stock and were whiling to get it for me. Also had a great deal as far of pricing after sho More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izaiah Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025

JP provided an excellent sales experience. I appreciated his patient and measured approach to each step of the process. He was knowledgeable about the vehicle and highly responsive to all of m More

by Josh O
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Popal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Elk Grove Toyota responded

Hello Josh, Thank you for reviewing JP and our dealership. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

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