Back

Elk Grove Toyota

Elk Grove, CA

4.6
3,325 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
Contact Dealership

9640 West Stockton Blvd

Elk Grove, CA

95757

Directions

By Type

Showing 3,325 reviews

January 06, 2020

The service was excellent and the car is great. Thank you for helping us purchase a new car! We will recommend Toyota if anyone is looking for a new car. More

by Salamanca.rjr
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad (Nash) Azimi
Jan 09, 2020 -

Elk Grove Toyota responded

We appreciate your willingness to recommend us to others, based on your experience! Thank you!

January 04, 2020

Exceeded our expectations! We really don't like buying a car because it's so stressful.. Our experience with Elk Grove Toyota was not stressful but unusually nice. Bill Gann was More

by jimdeden7
Recommend Dealer
Yes
Employees Worked With
Jeff, Adam Niazi, Bill Gann
Jan 06, 2020 -

Elk Grove Toyota responded

Congratulations on your new vehicle. I am thrilled to hear about your wonderful experience with Bill, Adam and Jeff. We strive to provide all of our customers with a five star experience and we are glad we achieved that with you. Come see us again soon! Sincerely, Jeannette Blair Customer Relations Manager

January 03, 2020

Our Prius had a leak and the floor board was all wet, I thought the heater core was shot. They quickly identified the problem! Clogged drains in the cowl. Cleaned them out, shampooed the carpet/mats and wa More

by Stan
Recommend Dealer
Yes
Employees Worked With
H Doan, Nicholas Kersten
Jan 03, 2020 -

Elk Grove Toyota responded

Thank you for trusting us with your Prius! We appreciate your kind words!

January 02, 2020

toyota had a recall on the airbags again. This is my second time getting it replaced for free, as it should be. I also had my oil changed the same day. I told him I wanted synthetic oil twice just to ma More

by Darrelljew
Recommend Dealer
No
Employees Worked With
Fred Daniels
Jan 02, 2020 -

Elk Grove Toyota responded

Hello, I apologize for your experience. I spoke with our Service Manager about your concerns and he is addressing them now. That is correct going from synthetic to conventional oil will not cause issues to your vehicle. However your request should have been acknowledged and honored. I apologize for the mix up. We hope you give us another chance to earn your business. Sincerely, Jeannette Blair Customer Relations Manager

January 02, 2020

2020 Rav4 Already did research on vehicle to purchase (2020 Rav4). Quickly reached an agreed sales price with assistance from Duong. Quick paper work with Patri More

by 2020 Rav4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sliney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duong Vue.
Jan 03, 2020 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for your business and kind words!

January 01, 2020

Elk Grove Toyota is great! Professional, knowledgeable Elk Grove Toyota is great! Professional, knowledgeable and friendly staff. Easy to schedule appointments. A great waiting area that is family frie More

by A. W. Lobay
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2020 -

Elk Grove Toyota responded

Thank you for taking time out of your day to share your amazing review here on DealerRater. It is pleasing to hear that you received professional services from our knowledgeable and friendly staff. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

January 01, 2020

I had great experience with and James, a saleman and Nai Saechao. They both very pleasant and attentive to work with. I am very satisfy with the purchase and the financing program on my new car. I would rec More

by Ha Dang
Recommend Dealer
Yes
Employees Worked With
Nai Saechao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannette Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James. I do know James’s last name. James is a saleman. , Justin Leffingwell, James McGaha
Jan 02, 2020 -

Elk Grove Toyota responded

Hello, Thank you so much for sharing your kind words about James and Nai. We hope you are enjoying many new adventures in your new vehicle. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 31, 2019

They kept my car all day and didn't even address one of the recall items. I would have given no stars if that was possible. More

by Genevieve.parham
Recommend Dealer
No
Employees Worked With
Fred Daniels
Jan 01, 2020 -

Elk Grove Toyota responded

Hello, I apologize for your experience. I would like to speak with you over the phone to better address the issues you mentioned above. You can contact me at 916-405-8000 and ask to speak with Jeannette Blair. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

December 31, 2019

I went to toyota elk grove center for a safety recall. It was a good experience, people there are very nice and helpful. Also the service they provided me with was fast and excellent. More

by Omar
Recommend Dealer
Yes
Employees Worked With
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2020 -

Elk Grove Toyota responded

Hello Omar, I am happy to hear about your fast and excellent service experience. We greatly value your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

December 31, 2019

During my "Non-Apointment" oil change service at Elk Grove Toyota Express Maintenance it was efficient and smooth on the service aspect. Customer relations was a whole different type of scenario. More

by Toyoder78
Recommend Dealer
Yes
Employees Worked With
Andres
Jan 01, 2020 -

Elk Grove Toyota responded

Hi, Thank you so much for taking the time to share this wonderful review online. We can't wait to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

...
114
...