Elk Grove Toyota

Excellent and fast service Excellent fast and honest. Calls me to let me know some issues with my car not pushy about needing to get service even if I needed it. Excellent fast and honest. Calls me to let me know some issues with my car not pushy about needing to get service even if I needed it. More

Elk Grove Toyota provides the best service!!! Elk Grove Toyota provides the best service and I would never consider going anywhere else! I purchased my Prius from Elk Grove and will purchase my ne Elk Grove Toyota provides the best service and I would never consider going anywhere else! I purchased my Prius from Elk Grove and will purchase my next car there when I’m ready to buy again. I highly, HIGHLY recommend Elk Grove Toyota for all your automobile needs! More

Amazing My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get My service agent was Joel and he was amazing. I had my baby with me and he was so friendly with him. The time frame spent there was just enough to get feel like it was forever. He was very detailed oriented on the way out and will ask for him any time I have to go back. More

Great Service Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even Your service writer was Excellent would always bring my car to your dealer for service. Fred Daniels was very helpful a had my car done very good even cleaned the outside of the car. More

Very happy with customer service and efficiency I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and ar I live an hour away but choose to come to this Toyota specifically for the customer service. The service employees here are always so welcoming and are very knowledgeable about the best care/service for your car. They keep me updated about any problems they found and they really go the extra mile to build trust and loyalty with their customers. Thank you so much for all your hard work and kindness! More

Fantastic dealership. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. This is a great place to have your car serviced. Everyone here is very friendly and try very hard to give the customer an awesome experience. More

Prompt, courteous. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. Positive experience. What I would expect from Elk Grove Toyota. Rental folks also great, as was my visit to the Elk Grove Toyota parts department. More

Solid experience at Elk Grove Toyota It was a pleasure working with Long, Jay and Nai. Good guys...knowledgable...easy going. Long even went out of his way to help me bring my new truck a It was a pleasure working with Long, Jay and Nai. Good guys...knowledgable...easy going. Long even went out of his way to help me bring my new truck all the way back to the Bay Area. I would definitely recommend working with Elk Grove Toyota. Sincerely, Wally Beaver More

Great service as always! With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I With an appointment you get in quickly. Staff are very friendly and answer all your questions. In/out in a reasonable amount of time. Only problem I had was plumbers were working on BOTH (only) bathrooms at same time. Not good, work should be done at night when not so many customers are there and one bathroom at a time so there is at least one available. More

Treated very well! Just check on your own Gap Insurance. I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all I bought my new Avalon from Ruben Guerrero. He is the internet sales manager who knows his stuff. He was very nice and made very effort to address all of my concerns. I would definitely recommend him. I was a little confused about the Gap insurance and went ahead with my own insurance through AAA which was one third of the insurance that had been offered through the dealership. I would strongly recommend shopping around for the insurance. Overall, my experience with this dealership has been very good. I believe I got a much better deal here than I would have in Placerville or Folsom. It didn’t seem like either of those dealerships would work with me on the price of a new car which was disappointing. The service department provided excellent service especially Charles Linck and Victor Reynoso when they both explained to me on two different telephone conversations the reason why my check engine light had come on by not getting the gas cap on correctly. I was pretty concerned that maybe I had bought a lemon. They both did a great job in calming my nerves unlike Vanessa, another service department associate I spoke with who was definitely less than calming or helpful and made me more upset and concerned about my new car purchase. I think it would be helpful if she learned a bit more about just being nice! Anyway, I love my NEW AVALON!!!!! Many Thanks! By the way Patrick Sliney the Fianance Manager terrific too! More