Elk Grove Toyota

Professional and Efficient Hutch is knowledgeable and fun to work with. Lee is friendly and attends to customer's needs. Others at this dealership are also nice. The sales manag Hutch is knowledgeable and fun to work with. Lee is friendly and attends to customer's needs. Others at this dealership are also nice. The sales manager thanked us on our way out. Tim helped us with the vehicle set-up. Overall very pleasant purchasing experience. This is my 2nd Toyota from this dealership. More

Great Job!!! I always had good experience with Toyota service. The employee was very friendly and fast. My service was done on time that i was given. Thank you! I always had good experience with Toyota service. The employee was very friendly and fast. My service was done on time that i was given. Thank you! More

An excellent experience. I gave this rating because the employees were really friendly and would help me right away. When I had doubts they would answer them in clear and unde I gave this rating because the employees were really friendly and would help me right away. When I had doubts they would answer them in clear and understanding way. More

C-HR Purchase After contacting Jeremy online to purchase our Toyota C-HR online for a price quote and also several phone and email contacts. We had an agreement on After contacting Jeremy online to purchase our Toyota C-HR online for a price quote and also several phone and email contacts. We had an agreement on price color and specific vehicle. When we got to the dealership it was the exact deal no hassle at all. Everyone in the dealership was quite kind. We definitely would recommend the dealership/staff for any vehicle purchase needs. More

Completely Satisfied Completely satisfied for the professional service, knowledge, timeliness and courtesy demonstrated by each technician (Jose and Danny). In addition to Completely satisfied for the professional service, knowledge, timeliness and courtesy demonstrated by each technician (Jose and Danny). In addition to those qualities, I was very impressed with James' patience with my inquiries when discussing and visually seeing cars while waiting for my car to be serviced. I would very much like to give "Kudos" to Nicholas K. who last serviced my car regarding a manufactory re-call and I never received a review for that service or I missed it. His review would have been an excellent one as well! While I have your attention, Anthony A. for years would make sure I was totally satisfied with my regular express maintenance before he moved into the other service department! All of you guys are great!! Thank you for allowing me to mention those that have really left a wonderful and memorable impression with me at this dealership! More

Nice guys, and good service Brian helped me find the used Prius I was looking for, and made sure it was a car to last me for years and miles to come. Brian helped me find the used Prius I was looking for, and made sure it was a car to last me for years and miles to come. More

Purchase We had a great experience with the entire staff at Elk Grove Toyota! I highly recommend them to anyone looking to purchase a new car. We had a great experience with the entire staff at Elk Grove Toyota! I highly recommend them to anyone looking to purchase a new car. More

Poor customer service I had service done for Airbag Recall. The service was completed in a timely manner. However their customer service needs improvement. The email I rece I had service done for Airbag Recall. The service was completed in a timely manner. However their customer service needs improvement. The email I received from Toyota said to pull in to the "Far Left Lane 1". When I pulled into Lane 1 I was informed that I should be in Lane 4. It was very difficult to move to Lane 4 because there were cars behind me and next to me. I had to ask the technician to move my car for me. This is not the first time I was misdirected to the proper lane. Also when I asked for an update of my Navigation System I was informed it's a USB. I went to the Parts Department to get the USB and they told me it's not USB or CD but they had to use some scanner and it would take a long time to update the Navigation System. I will go to another Toyota dealer to update my Navigation System. More

Great service Very easy to work with. Had the car done before promised.will be bring all the cars here for service work. Would recommend Charles to all my friends. Very easy to work with. Had the car done before promised.will be bring all the cars here for service work. Would recommend Charles to all my friends. More

Best Car Buying Experience Ever! James Magaha really understands his customers needs and will work hard to find the perfect car at an unbeatable price. He filled out my paperwork befo James Magaha really understands his customers needs and will work hard to find the perfect car at an unbeatable price. He filled out my paperwork before I arrived so I was in and out with my beautiful new car! He also gave me a fair price for my trade in. I also want to mention that I contacted several other dealers and they were slow in their responses and was unwilling to give me a good deal. Thank you James! More