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Elk Grove Toyota
Elk Grove, CA
3,324 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 6:00 AM - 6:00 PM
Sunday Closed
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Showing 3,324 reviews
October 07, 2023
Quick, real, and relax experience when buying a car here! Gann provided all the necessary information and guidance to make the purchase as smooth as possible! Gann provided all the necessary information and guidance to make the purchase as smooth as possible! More
by Jn916
Employees Worked With
Bill Gann
October 04, 2023
I had a wonderful experience with Regina who helped me with m 2023 Tacoma pro purchased I m happy with everything except my truck was missing the quick charge cable that was supposed to come with the truc with m 2023 Tacoma pro purchased I m happy with everything except my truck was missing the quick charge cable that was supposed to come with the truck… hopefully Regina will get this sent to my home … other than this issue I highly recommend the dealership… very nice staff More
by loitoy
Employees Worked With
September 30, 2023
Purchased a 2023 Toyota Highlander Hybrid and the entire process from locating the trim and color to finding it listed at fair price with no additional mark up as most other dealers are doing these days, an process from locating the trim and color to finding it listed at fair price with no additional mark up as most other dealers are doing these days, and closing the purchase with no pressure to purchase any additional products. Purchasing a vehicle should always be this easy from total professionals the kind you want to recommend to friends and family looking to purchase a Toyota. More
by S. Joe
September 28, 2023
Excellent customer service work done was completed timely manner, faster than what was quoted. Great job to all involved especially my service writer Sulaiman Aziz manner, faster than what was quoted. Great job to all involved especially my service writer Sulaiman Aziz More
by marepps53
Employees Worked With
Sulaiman Aziz
September 23, 2023
When I had to deal with the actual dealer in Elk Grove I was getting the run around and got told conflicting things which in turn created a two week waiting period to get an an appointment I didn't need and was getting the run around and got told conflicting things which in turn created a two week waiting period to get an an appointment I didn't need and was told I could take my car directly to the collision center! Fortunately once I got to the collision center I'm now able to right a great review about the collision center! Not leading up to that though. At the collision center Kelli was absolutely amazing!! She was very knowledgeable about everything! She explained the entire process very thoroughly!!!! I typically ask a lot of questions but she answered them before I could even ask. I was very pleased with my experience at the collision center. I have not a single complaint. Car was even repaired for the estimated time frame. Again very smooth experience and I can appreciate that. As for the dealership getting things going to get to the collision center those ladies need to be educated on their company process so each person that answers the phone doesn't give different info or have people wait weeks for an appointment then be told they don't need the appointment. I'm very glad Kelli was able to turn my view of the experience around. Thank you Kelli! Job well done More
by mzwiggins
September 22, 2023
They kept forgetting to reset the maintenance reminder. I don’t have time to keep coming back to have it reset. Please let me know the step by step to reset. Thank you I don’t have time to keep coming back to have it reset. Please let me know the step by step to reset. Thank you More
by Balma916
Employees Worked With
September 22, 2023
All good great customer service and support fast and friendly no issues 2 big thumbs up friendly no issues 2 big thumbs up More
by THOMASONBRADLEY3
Employees Worked With
Other Employees :
Anthony Aldrete, Sulaiman Aziz, Carly Watkins, Lauren Addison, Angie Gonzales
September 18, 2023
I talked to these guys about coupon that I lost and they gave considered. I iked that gesture. I still suggest to change the system and do points system instead of paper coupon. This will help eliminate the gave considered. I iked that gesture. I still suggest to change the system and do points system instead of paper coupon. This will help eliminate the paper waste as well the coupon losing issue. More
by rememberdiz
Employees Worked With
