Elk Grove Toyota

exceptional car buying experience!!! Our car shopping journey took us to several dealers and by far Elk Grove Toyota was the best. Our sales rep, Bill Gann, was very knowledgeable and co Our car shopping journey took us to several dealers and by far Elk Grove Toyota was the best. Our sales rep, Bill Gann, was very knowledgeable and considerate of our time and budget. He made our experience much more pleasant and confortable. We were pleased with the deal we got. More

Terrible I purchased a new Camry there in 2014 through the Costco program. My experience was actually very good. The service department wasn't all that good an I purchased a new Camry there in 2014 through the Costco program. My experience was actually very good. The service department wasn't all that good and I quit going there when they wanted to charge me a $300 diagnostic fee to tell me my power seat control was broken. I decided yesterday to give them another chance and emailed asking a question about a used car. They responded with an auto reply but never got back to me. i emailed a complaint and again was ignored. More

Great customer service!!! Once again it was excellent customer service. I did most of my transactions on line through the internet and Pete was very helpful and entertaining. H Once again it was excellent customer service. I did most of my transactions on line through the internet and Pete was very helpful and entertaining. He was on his off day and took the time to come down and check on me as he had James finish the transactions. It was a very good experience. More

After all it was good They should of give me the alarm free for price i paid. They give 500.00 cheaper then the other dealer. But never mentioned 500.00 rebate. They should of give me the alarm free for price i paid. They give 500.00 cheaper then the other dealer. But never mentioned 500.00 rebate. More

Great deals and works with you! James McGaha went above and beyond to make sure I was helped to the best of his ability. He's responds quick when needed and always keeps you up to da James McGaha went above and beyond to make sure I was helped to the best of his ability. He's responds quick when needed and always keeps you up to date. Helped me get my new car without a problem. I'd recommend him to anyone! Debbie Jaynes also made things painless and easy with quick, clear explanations of everything. More

John Nguyen is the best service adviser This review is for John Nguyen at the Express Service center, This service dept. is one of the busiest if not the busiest I've been to. They're always This review is for John Nguyen at the Express Service center, This service dept. is one of the busiest if not the busiest I've been to. They're always busy, but never too busy to be take care of me in an efficient, friendly, and helpful manner. I'm glad I work nearby and live nearby. Due to poor planning on my part I didn't' have an appointment today, regardless I needed my 4Runner serviced as I was going on a trip tonight in it.. So I was expecting to wait awhile to get helped. John got me in and out in during the write up process, not only that, he was friendly and he seemed to care enough to get me in and out quickly, he was the only one that was a kind person to me this morning. Thank you. More

excellent! everything was handled very well. my appt, check in, access to the shuttle and pick up all went smoothly! the work was completed during the timeframe everything was handled very well. my appt, check in, access to the shuttle and pick up all went smoothly! the work was completed during the timeframe promised. More

No hassle, No games, Great deals James McGaha is Amazing. This is the second time that I am leasing a car from Elkgrove Toyota and James McGaha helped me the first time and asked for James McGaha is Amazing. This is the second time that I am leasing a car from Elkgrove Toyota and James McGaha helped me the first time and asked for him the second time He is an awesome & helpful sales person, no hassle and no games and delivered what he promised. I am referring family/ friends and co workers to James. No salesperson gives you a better deal than James, prove me wrong. Thank you James for being an outstanding person and sales person. I appreciated it. God bless. Vivian More

HORRIBLE SERVICE Service advisors are always to busy to be through. Ask for the car to be washed they will not do it, ask for it NOT to be washed and they will! All m Service advisors are always to busy to be through. Ask for the car to be washed they will not do it, ask for it NOT to be washed and they will! All my vehicles are Toyota and this dealerships HORRIBLE SERVICE has me considering switching BRAND loyalty all together. Not acceptable SERVICE anywhere start to finish. More

Car purchase made easy! Easies car buying experience! Thank you jay and Minh for the hassle free experience! I left the lot with exactly what I wanted! Best place to buy a c Easies car buying experience! Thank you jay and Minh for the hassle free experience! I left the lot with exactly what I wanted! Best place to buy a car. More