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Elk Grove Toyota

Elk Grove, CA

4.6
3,334 Reviews
At Elk Grove Toyota, we strive to achieve one goal, customer satisfaction. We do this by providing quality automobiles at affordable prices while making sure our customers are never left unsatisfied. At Elk Grove Toyota we have a great staff that will be able to assist you with all of your car buying needs, whether it is locating the right vehicle, obtaining financing, or anything in-between. If you happen to be looking for a new Toyota or used car near Elk Grove, Sacramento, Roseville or Folsom, stop by and we'll do whatever we can to get you into the car you have always dreamed of. Feel free to give us a call at (916) 405-8000 and we will do our best to serve you.
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9640 West Stockton Blvd

Elk Grove, CA

95757

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Showing 3,334 reviews

July 04, 2016

Best Experience Ever!!! Worked with Jeremy Coffelt to take home a minivan for our family and he helped to answer all and any question that I had. My wife and I are so happy w More

by Sagapolutele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Coffelt
Aug 09, 2016 -

Elk Grove Toyota responded

Congratulations on your new van! I am happy to hear Jeremy Coffelt was helpful during your purchasing process. I will share your kind words with him. Thank you for taking the time to review our dealership here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 03, 2016

Fantastic customer service! Customer service was amazing! Upon arrival, Samir happily greeted us as we stepped out of the car. He understood what we wanted in a car from specs to More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Elk Grove Toyota responded

Congratulations on your new vehicle. I hope you are enjoying it so far. I am happy to hear Samir Khan and Lee Saetune both made the process stress-free. Our customer satisfaction is important to our dealership and staff. I will be sure to share your kind review with Samir and Lee. Thank you for taking the time to review us here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

July 03, 2016

2016 Toyota Camry se I bought my second Toyota Camry from Long Truong at Elk Grove Toyota. Mr. Truong is very kind, helpful, and respectful person. He won't push me t More

by khae Saetern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Jaynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Long Truong
Aug 09, 2016 -

Elk Grove Toyota responded

I am thrilled to hear you had a pressure free purchasing experience. I am also happy to hear Long Truong and Debbie Jaynes took care of you during your visit with us. Excellent customer service is very important to our dealership. I will be sure to share your kind review with Long and Debbie. Thank you for taking time to review our dealership here online. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 29, 2016

EXCELLENT CUSTOMER SERVICE!!! Very professional, resolves a problem to the customers satisfaction. My service experience has always came with a smile and a good attitude. I would s More

by Xenazaniah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Blacksten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Maack, Matthew Wirth, Brian Chase, Charles Linck, Nicholas Kersten
Aug 09, 2016 -

Elk Grove Toyota responded

Thank you for taking the time to review our dealership here online. It is an honor to be number one in your book. I am happy to hear you have been enjoying your experiences with our service department. I will be sure to share your kind review with Jim Blacksten, Brian Chase, Nick Kersten, and Charles Linck. We greatly value your feedback. Thank again for reviewing us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 29, 2016

Great customer service!!! Everyone there is very friendly and helpful. I love how they always on time. I would highly recommended. I will definitely going back when I'm ready t More

by Nando60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Khan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our dealership here online. I am pleased to hear you enjoyed your experience here with our friendly and helpful staff. I will share your review with Samir and the rest of our staff. This is the way we want all of our customers to feel. We greatly appreciate your feedback. Thank you again for reviewing us. We look forward to seeing you soon. Sincerely, Jeannette Blair Customer Relations Manager

June 29, 2016

Great experience Service is great and employees are awesome I always come for service at this dealer all the way from Modesto and I'm very satisfied. Thanks elk gro More

by Perron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel, and Jim Blackstone
Aug 09, 2016 -

Elk Grove Toyota responded

Thank you for taking time out of your day to review our dealership here online. It is an honor that you drive from Modesto to our dealership. Our customer satisfaction is important to our company and our staff. I am happy to hear Samir Khan has been able to assist you during your visit with us. I will be sure to share your kind comments with Samir and the rest of our friendly staff. Thank you again for reviewing us. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 29, 2016

Awesome Sales Experience I visited Elk Grove Toyota intent on purchasing one particular vehicle. It was quickly (and painfully) apparent that I did not fit into the vehicle I More

by Tallbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samir Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Her
Aug 09, 2016 -

Elk Grove Toyota responded

Congratulations on your new Tundra! I am extremely happy to hear you were able to get a vehicle that met all of your wants and needs. The Tundra is a beautiful truck I am happy to hear you are enjoying it. I am also glad to hear Samir Khan kept in touch with you and made sure he found a vehicle that met your requirements. I will be sure to share your wonderful review with Samir Khan. Thank you for taking the time to review our dealership online. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2016

A pleasant surprise I bought my Rav4 at Elk Grove Toyota in 2008, so it's been 8 years since. I had quite a pleasant surprise this time. First, Scott Nannini gave me a q More

by Minh Fullerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon, Scott Nannini, James McGaha
Aug 09, 2016 -

Elk Grove Toyota responded

Hello Lee, Congratulations on your new Corolla. I hope you have been enjoying it! I am very happy to hear you enjoyed your experience here with Scott Nannini, James McGaha, Lee Saeteune, and Brandon Maeda. I will be sure to share your kind review with them all. We greatly value your feedback. Thank you for taking the time to review us here online. We look forward to welcoming you back soon Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2016

Smooth process and great service Worked with Adam Niazi and he was patient with us and did not pressure us one bit. We even told him we were going to look around at some of the other More

by Jeff D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Saeteune
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Niazi
Aug 09, 2016 -

Elk Grove Toyota responded

Hello Jeff, Thank you for taking the time to review our dealership here online. I am glad to hear Adam Niazi was patient and helpful to you during your visit with us. I will share your kind review with Adam Niazi. Our customer satisfaction is important to our company and our staff. Thank you again for reviewing our dealership. We hope to see you again soon. Sincerely, Jeannette Blair Customer Relations Manager

June 28, 2016

Car damaged from maintanence service I will give kudos to Ahmad sales rep and Chris finance manager they made us feel like family when we bought our car there; other then that elk grove t More

by Frezno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeannette Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Chase
Jul 06, 2016 -

Elk Grove Toyota responded

Hello, This is Jeannette Blair we have spoken a few times. I also tried contacting you again by phone. I do apologize you were not satisfied with our service. after driving your vehicle home and realizing there was damage we did offer to send someone to you for repairs or for you to bring the vehicle back for us to repair it. Again I do apologize for your experience. Sincerely, Jeannette Blair Customer Relations Manager

Jul 06, 2016 -

Frezno responded

Yes you did offer to send someone but after your dent guy reviewed the dents he told me he could not fix it to to make it look like how it was. Again if reside in Sacramento there would be no problem taking my car to the shop but that's not the case. What a disappointment...

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