Elk Grove Toyota

I had a very pleasant experience at Elk Grove Toyota. It was all because of our salesperson Daniel Kumar. He made the entire process easy. Daniel made my husband and I feel comfortable as he went step by It was all because of our salesperson Daniel Kumar. He made the entire process easy. Daniel made my husband and I feel comfortable as he went step by step over all the details of the car as well as the process of purchasing the car. Daniel was very knowledgeable and answered all of our questions. I had to wait 2 months for my car, but Daniel advised I could call anytime and as many times I felt necessary, and he always answered all my calls. Adam Niazi who handled the financial process was such a nice person to work with. He was pleasant and very knowledgeable in the process and walked us through the entire process painlessly. My experience with Elk Grove Toyota was exceptional and want to extend my gratitude to the detailer Alejandro. He was fantastic. He went through the entire inside of the car explaining what all the bells and whistles do. Alejandro was so patient and willing to stay to answer all of our questions. I have already bragged to all my family & friends about the wonderful experience I had at Elk Grove Toyota More

Had to use the recall service department during this past visit and I must admit I am highly disappointed and surprised at the level of disrespect and lack of communication received not only from the service visit and I must admit I am highly disappointed and surprised at the level of disrespect and lack of communication received not only from the service tech but also from David the service manager, whom I spoke to about my complaint. I asked for a specific service and when I picked up my vehicle it had been decided without any communication to me that the service would not be performed and I would have to schedule it again at another time. I felt disrespected after explaining my situation to the department manager who did not even attempt to make me feel heard and continuously spoke over me the entire conversation and who refused to take down my complaint or provide me with anything saying that it was even given or that my issue would be addressed. This is not the type of person who needs to be in any kind of customer service position nor should he be responsible for leading others. I'm not sure if I will continue using this dealership due to this past interaction. More

In and out fast. Super helpful throughout the whole process. Awesome they have 0...ZERO dealer markups! Definitely hold themselves to a high standard of integrity Super helpful throughout the whole process. Awesome they have 0...ZERO dealer markups! Definitely hold themselves to a high standard of integrity versus other dealers especially when it's so easy to take advantage of buyers during this vehicle shortage. More

Elk Grove Toyota has gone from just okay to spectacular- they care about their customers, and their service is outstanding. My experience was great, and I highly recommend them! they care about their customers, and their service is outstanding. My experience was great, and I highly recommend them! More

Professional, well-organized, friendly staff who made for a pleasant buying experience. No dealer markup shows they are not trying to take advantage of current market conditions. a pleasant buying experience. No dealer markup shows they are not trying to take advantage of current market conditions. More

Milton was super cool and helpful! He answered our concerns and on top of that, he even offered me a free car wash. No one has ever offered me one and I’ve gotten my car serviced a few He answered our concerns and on top of that, he even offered me a free car wash. No one has ever offered me one and I’ve gotten my car serviced a few time. Thanks Clinton! More

Great spot. They were quick and efficient. My money well spent. Love the ac waiting lounge. They were quick and efficient. My money well spent. Love the ac waiting lounge. More

Travis was awesome. I love my new car. I would recommend Elk Grove Toyota to all my friends I love my new car. I would recommend Elk Grove Toyota to all my friends More

Very friendly and engaging. Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! Highly knowledgeable and informative. Efficient and transparent. Wonderful car shopping experience!! More

We were interested in buying a new truck, but the one we were interested in was on hold for another customer. The next day we received a call that the sale fell through and were we interested. We headed ove were interested in was on hold for another customer. The next day we received a call that the sale fell through and were we interested. We headed over to the dealer and within an hour the sale was final and we drove home in a new truck. More