Elk Grove Toyota

I am satisfied with the great customer service and communication. Will recommend a friend or family member to Toyota in the future who is looking to purchase a new car. Thank you. communication. Will recommend a friend or family member to Toyota in the future who is looking to purchase a new car. Thank you. More

Salesman rush me through the paperwork like it didn't matter. But everyone else throughout the process made the vehicle purchase feel smooth and easy. Overall it was a good experience. matter. But everyone else throughout the process made the vehicle purchase feel smooth and easy. Overall it was a good experience. More

Jeremy was professional and did a great job answering my questions and made my purchase smooth. I would recommend Jeremy and Jon to everyone. Shaun questions and made my purchase smooth. I would recommend Jeremy and Jon to everyone. Shaun More

Always a positive experience at EG Toyota! No pushy sales, timely service, and comfortable waiting area. I drive out of my way for EG Toyota! sales, timely service, and comfortable waiting area. I drive out of my way for EG Toyota! More

Tim was so nice and very informative ! Will definitely bring my vehicle back to Elk Grove Toyota and look forward to working with Tim again ! bring my vehicle back to Elk Grove Toyota and look forward to working with Tim again ! More

Professional,knowledgeable, pay attention to detail. Very enjoyable experience . Communicate on every step of the repair process. Matt is my contact and his great attitude definitely make a significant diffe enjoyable experience . Communicate on every step of the repair process. Matt is my contact and his great attitude definitely make a significant difference to my experience More

Was satisfied with the service I received from the service department. They took care of my yearly maintenance even though it’s over a year already. Recall issue was done and more by checking the pre service department. They took care of my yearly maintenance even though it’s over a year already. Recall issue was done and more by checking the pressure on the tires. More

Nick was super. He understood & assisted me in the post/ concurrent purchase inspection of third party sellers like Carvana. He called carvana’s warranty department to get approval. I didn’t need to do anyt concurrent purchase inspection of third party sellers like Carvana. He called carvana’s warranty department to get approval. I didn’t need to do anything really. He kept me up to speed on how long the inspection & repairs would be. When you go to Elk Grove Toyota to get your car serviced I definitely would request him. All other peripherals at the dealer & service department we very professional as well. In the past I’ve boughten two cars from them & have always had a great experiance. More

Great customer service!! Richard assisted me for the test drive. Nick was amazingly patient and kind great to work with as this was a big decision to buy a new forerunner! drive. Nick was amazingly patient and kind great to work with as this was a big decision to buy a new forerunner! More

I have had average to below average customer service at this dealership each time I have gone in and this time was no exception. The printer wasn't working so it took longer (which happens, so I don't rat this dealership each time I have gone in and this time was no exception. The printer wasn't working so it took longer (which happens, so I don't rate badly for that) but traditionally when I get service, I ask if there are any active sales or coupons. I asked the Service Rep and he immediately said no, without even looking. I ended up going to their online website and found 4-5 coupons that applied to my service requested. The cashier seemed like she didn't want to be there which is not good when you are taking people's money and asking them to rate your service. More