Back

Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,432 Reviews

1,432 Reviews of Elk Grove Toyota - Service Center

Sort by
September 22, 2025

I just relocated here from Sonoma County. I was taken by surprise how professional Elk Grove Toyota is and their treatment of customers. John Nguyen was, in addition to professional, patient More

by buttercup465
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

The shop left a coolant hose loose and that caused my car to overheat and warped the engine block. Engine was replaced by dealer. However 2 months later the coolant leaked emptying the coolant reservoir. Go More

by Myfly_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
September 22, 2025

They provided great service. Mike was attentive and had great communication. I will definitely be coming back. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

The sales and service staff are friendly, respectful, and professional. The service staff are attentive and do superior workmanship. More

by Cher.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

September 19, 2025

Miguel Navarro, advisor, and Quinn, maintenance, are consistently reliable, efficient and professional. As a senior, I depend on them and feel safe and confident on the road. Their service is superior More

by rwichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn, my super mechanic is the best in the West
Sep 19, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review Miguel and Quinn. Your comfort and satisfaction mean the world to us. Come by and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 16, 2025

Made appointment and they were very efficient and quick with my service. Will return for service More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Elk Grove Toyota responded

Hi John, Thank you for sharing your review here online. I am thrilled to hear your appointment was efficient and quick. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

September 16, 2025

I always go to this dealership. They have always done a good job on my car. More

by sappergroark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Nevarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jelian Alop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Elk Grove Toyota responded

Hi, Thank you for taking time out of your day to review our service department here online. I am happy to know you have always received a good service. We truly appreciate your continued business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 16, 2025

The Toyota service department has always been good to me. They are always efficient and realistic about when your car will be completed so you can drop it off or stay for it More

by castillojustin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Elk Grove Toyota responded

Hello, Thank you for sharing this awesome review with our community. We are proud to have you as our customer. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

September 15, 2025

I had a good experience here, everyone was helpful and explained everything thoroughly. Primal was the one who helped me the day I went. More

by Yana Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Elk Grove Toyota responded

Hello Yana, Thank you for reviewing our staff specifically Primal. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

September 11, 2025

Very positive experience! My car was quickly checked in, even though I did not have an appointment. Staff was friendly and helpful, listened to my concerns. Great communicati More

by Calzephyr56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand Yabut
Sep 15, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind words about our friendly staff. We look forward to serving you for many years to come. Sincerely, Jeannette Blair Customer Relations Manager

1
...