Elk Grove Toyota - Service Center

Services realy good, fast. Professional, understanding what we needs. Little bit on time. Waiting room very atmosphere Professional, understanding what we needs. Little bit on time. Waiting room very atmosphere More

Excellent and timely service. This is the only place my RAV4 Prime has been serviced. They provide accurate information before and after the service. This is the only place my RAV4 Prime has been serviced. They provide accurate information before and after the service. More

Love the Express Maintenance portion of this Toyota Service Department for quick vehicle attention needs. Service Department for quick vehicle attention needs. More

Although an extremely busy morning, Service Advisors Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! Primal Kumar & Gustavo Nevarez took great care to oversee the needed service of my Mother's vehicle. Thank you Elk Grove Toyota! More

I have one poor star for very poor work of while my My Toyota Fj Cruiser is been service, The hub cap was broken by your mechanic while checking my Wheel alignment in Elk Grove Toyota Dealership, my Truc Toyota Fj Cruiser is been service, The hub cap was broken by your mechanic while checking my Wheel alignment in Elk Grove Toyota Dealership, my Truck is been bare looking promised to replace but until this moment I never heard from the Toyota Services. More

The service I received at Elk Grove Toyota was excellent, professional and courteous. I recommend this dealership for Toyota service. professional and courteous. I recommend this dealership for Toyota service. More

Everyone was very friendly, professional, and helpful, especially Guadalupe Rodriguez, who answered every question I had. especially Guadalupe Rodriguez, who answered every question I had. More

Excelente service and advise , Tim took care of emlike an old friend , would recommend to my friends old friend , would recommend to my friends More

I recently took my car in for a recall service. I arrived early, but I still had to wait 23 minutes in my car while other staff chatted around the service desks. The service adviser came out to che I arrived early, but I still had to wait 23 minutes in my car while other staff chatted around the service desks. The service adviser came out to check my car in and assumed I didn't want the free carwash. Owning three Toyotas, I've been a loyal customer for over a decade and usually have a good experience. I hope the service advisers will be more proactive in checking in their customers and asking if they want to take advantage of dealership service perks in the future. More

I am taking 1 star off which I will explain. Previously we have been very pleased with this dealer but during a rodent repair, our car was trashed and money stolen. Gus was great throughout, but Previously we have been very pleased with this dealer but during a rodent repair, our car was trashed and money stolen. Gus was great throughout, but we were shocked that all cubbies had been emptied and thrown about the car inside when we picked it up. Gus has promised us a complete detail. We noticed the money was gone upon arriving home. The other complaint is radio, GPS, and clock are all now disfuntional. This has happened with every service call. Jeannette Blair in Customer Relation is terrific and she will take care of the electronics issue when we can get up there again. Had we known the car would have to be left there, we would have removed our valuables - lesson learned! More