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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,370 Reviews
Call Service Center (916) 405-8000

1,370 Reviews of Elk Grove Toyota - Service Center

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May 02, 2022

Everything gets done right and surprisingly fast for buying a car. Great experience 5/5. More

by Juan.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duong Vue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali and Duong best service!!!!!! , Ali Emamyar
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May 03, 2022 -

Elk Grove Toyota responded

Hi Juan, Congratulations on your new vehicle. I am happy to hear you enjoyed your Duong and Ali. We truly appreciate your time and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

April 23, 2022

Always helpful in taking care of my car, recommending service needed while not trying to sell service that is not needed. More

by Barry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kleefeld
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May 22, 2022 -

Elk Grove Toyota responded

Thank you for your business! We are happy to hear your experience was a positive one!

April 21, 2022

I choose this dealership is because they are friendly and convenient for me and my family.. More

by naisaelee618
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
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May 22, 2022 -

Elk Grove Toyota responded

Thank you for your business! We look forward to working with you again in the future!

March 17, 2022

This dealership service department is efficient, provides very good customer service, attention to details and honest More

by DG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Elk Grove Toyota responded

We appreciate this feedback! Thank you for your business!

March 13, 2022

Great service courteous team. Short wait time. I would highly recommend . They even loaned me a new car. More

by allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sulaiman Aziz
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Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for your kind words! We appreciate your willingness to recommend us to others, based on your experience!

March 10, 2022

15 words? ? Well, I have always purchased at Toyota, my first car was from Roseville, till I moved closer to Elk Grove. I drove my first Toyota 16 years, then I More

by Piazzese123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeanette Blair , Brian Chase, Sulaiman Aziz
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Mar 11, 2022 -

Elk Grove Toyota responded

Hello, Thank you so much for your kind words! I am so sorry to hear about your accident. Please let us know if there is anything we can do to assist you. We are always here for you. Sincerely, Jeannette Blair Customer Relations Manager

Mar 11, 2022 -

Piazzese123 responded

Yes, Jeanette that’s why I’ll always keep coming back. I do not like jumping around, to dealerships, dentists, or anything!! Why try and change? I know most of you there and I’m treated well. Especially for us older folks,, kindness matters. Thanks.

March 09, 2022

Service was very vey very excellent. Tim is outstanding. Wait time was less than an hour More

by Trquerido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Keosykao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Elk Grove Toyota responded

We are happy to hear this! Thank you for choosing Elk Grove Toyota for service!

March 03, 2022

Do not have good costumer service. Expensive. Bully you to getting their most expensive product.!! More

by curl.discard.0v
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sulaiman Aziz
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Mar 21, 2022 -

Elk Grove Toyota responded

Hello -- We'd like to hear more about your experience and address any concerns or outstanding issues. At your earliest convenience, please contact Jeannette Blair, Customer Relations Manager, at: Jblair@elkgrovetoyota.com or by phone at (916) 405-8000.

March 02, 2022

Service was great, a little bummed I didn’t get a car wash. They left off valve stem caps More

by cherylbrownell21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Addison
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Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for this feedback. We apologize for any inconvenience. We look forward to working with you again.

February 26, 2022

Excellent customer service and super friendly! Made sure all my concerns were addressed promptly, and went above and beyond in his knowledge. Transparent about pricing and what parts I truly neede More

by Anthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo Rios
Report | Print
Mar 21, 2022 -

Elk Grove Toyota responded

Thank you for this review! We are happy to hear that our service team took care of your concerns and were transparent about pricing & parts! We appreciate your business.

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