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Elk Grove Toyota - Service Center

Elk Grove, CA

4.5
1,429 Reviews

1,429 Reviews of Elk Grove Toyota - Service Center

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August 09, 2025

Elk Grove Toyota is the best place to take your vehicle for any service. They are very reliable and professional. And they will work with your budget to help you get the job done. Elk Grove Toyota earned More

by kkboyz97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind review on our Service department. It is an honor to hear you say Elk Grove Toyota is the best place to take your vehicle. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 08, 2025

We got right away. They treated us right, they charged us fair price.They treated us right. More

by tracyhayse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your business and your review. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2025

Always Professional knowledgeable friendly courteous trustworthy reliable timely efficient always a joy to work with and see Mike my service advisor More

by Pegzriding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Reynoso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your awesome review. I am glad to hear Mike is helpful during your visits. We look forward to seeing you again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 07, 2025

(Service department review) service advisor seems like she doesn’t want to be there, I had to walk up to her table and let her know that my car was done. She forgot to give me the copy of my receipt, and More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Herrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Elk Grove Toyota responded

Hello Mel, I apologize for your experience. I would like to get more information to try and resolve your concerns. Whenever you have time please contact me at Jblair@elkgrovetoyota.com or by phone at 916-405-8000 and ask for Jeannette Blair. Customer satisfaction is important to us. I hope to hear from you soon. Sincerely, Jeannette Blair Customer Relations Manager

August 06, 2025

Thanks a lot for the help of the advisor Andy Tran and Satisfied with excellent job done . More

by Tuyet Huong Bui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind words and your business. Come see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2025

Got the best receptionist for my car appointment last week. Got a ride home also. More

by Jane Mwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Ascencio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Navarro Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Elk Grove Toyota responded

Hello Jane, I am happy to hear our staff was helpful during your time with us. Thank you for your review. Come back and visit Elk Grove Toyota soon. Sincerely, Jeannette Blair Customer Relations Manager

August 05, 2025

As advisors go Primal is one of the best! He looks out for his customers! More

by joshuacudworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Primal Kumar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Elk Grove Toyota responded

Hello, Thank you for your kind review on Primal. Come back and see us again soon. Sincerely, Jeannette Blair Customer Relations Manager

August 04, 2025

Excellent car and customer service! I will always come back to Toyota to service my car. Great rates and very knowledgeable. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armand
Aug 04, 2025 -

Elk Grove Toyota responded

Hello Tanya, Thank you for your review. We are happy to hear you received an excellent service. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 02, 2025

Good. Courteous advisor. Good experience this time for full service oil change, air filter, tire rotation, and car wash. Done in an hour. More

by Zhuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Punia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Elk Grove Toyota responded

Hello, I am happy to hear you enjoyed your time with us. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

August 01, 2025

Need to provide free shuttle service or free loaner cars for customers waiting on vehicle More

by mrvincevibe
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Singh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ping Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Elk Grove Toyota responded

Hello, Thank you for taking the time to review our dealership. We are here anytime you need us. Sincerely, Jeannette Blair Customer Relations Manager

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