Elmwood Chrysler Dodge Jeep Ram

"Broken promises" After the sale of the vehicle, the salesman did not follow through on getting the item promised to us in writing. Just wanted the commission! After the sale of the vehicle, the salesman did not follow through on getting the item promised to us in writing. Just wanted the commission! More

Best customer service Rich takes selling a car one step beyond. He is so easy to talk to he really listens to your needs and he does everything in his power to make it hap Rich takes selling a car one step beyond. He is so easy to talk to he really listens to your needs and he does everything in his power to make it happen and we saw that first hand with this purchase. More

Best automobile buying experience As I walked into the dealership I was greeted by Jay and he introduced me to Richard and later I met Ben and Noel. They were great to work with. I wou As I walked into the dealership I was greeted by Jay and he introduced me to Richard and later I met Ben and Noel. They were great to work with. I would most definitely recommend them to anyone buying a car. Thank you guys! From Mr and Mrs Palmieri More

Liars BEWARE! They will promise you a price just to get you in the door, and then blame the "misunderstanding" on a new manager scapegoat. Then they will lo BEWARE! They will promise you a price just to get you in the door, and then blame the "misunderstanding" on a new manager scapegoat. Then they will low-ball your trade-in unless they can certify pre-owned it. After all the numbers are done and you've spent a couple hours there, your final number will be thousands more than what they told you to get you in there. Hands down the worst dealership experience I've had in the last few months (I've been to 10+ to get quotes and run numbers). Be prepared to be lied to several times, and get passed from person to person to person so they can blame their lies on "confusion". More

Professional, Informative and Great Sense of Humor When we walked into Elmwood Dodge, we were greeted by Dave Beaupre. He made our purchase of our new 2017 Jeep an enjoyable experience. Dave was cou When we walked into Elmwood Dodge, we were greeted by Dave Beaupre. He made our purchase of our new 2017 Jeep an enjoyable experience. Dave was courteous, full of knowledge, honest, and had a great sense of humor. He made us feel like friends right from the beginning. We then worked with Noel on the financing and again it was a seamless transition from Dave to Noel. Elmwood Dodge should be proud to have Dave and Noel on their staff. We will definitely recommend Elmwood Dodge to family and friends. More

Great sales department! Sherman Jones did a great job. I have already recommended him to friends I know who are looking to purchase a new vehicle. Car buying can be a stressf Sherman Jones did a great job. I have already recommended him to friends I know who are looking to purchase a new vehicle. Car buying can be a stressful experience and the people at Elmwood work to remove that stress. More

Best Car Buying Experience Ever!!! On 09/20, I went into Elmwood Jeep as I was in the market for a new 2017 Grand Cherokee and overall had the most incredible car buying experience.... On 09/20, I went into Elmwood Jeep as I was in the market for a new 2017 Grand Cherokee and overall had the most incredible car buying experience.... What a professional, fantastic dealer as a whole with an extremely customer oriented team which made the whole experience quick and painless. I had initially started off sending an inquiry via the Web on 09/16 after a previous good experience my brother-in-law had when he purchased his Wrangler from Elmwood in 2012. Almost immediately heard from Jason Gilbault. He was professional, informative and extremely clear with pricing and rebate/incentive breakdown. He answered all my questions accurately and then followed up several days later to see if I had any questions. We subsequently setup an appointment for me to come in on 09/20 and I met with Dan Daily. Dan was great - he showed me the vehicle, we took a test drive and answered all my questions about the Jeep. Following the evaluation of my trade which came in exactly where I wanted it to - I proceeded to purchase the vehicle Vincent was quick with the paperwork and that day I drove home in my new Grand Cherokee. Overall, many dealers play games with pricing, incentives, and trade-in value (which I was very firm with what I wanted) - Elmwood was exactly the opposite. Everything was exactly as advertised, the team listened to my concerns, and frankly when the dreaded price negotiation time came and I told them what I wanted to pay they in a matter of minutes they came back with exactly what I asked for. There was no games/back and forth!!!! I actually sat there stunned for a moment as I had expected another response. After speaking with an visiting several other local dealers I had left for lack of honestly and professionalism.... Elmwood was exactly the opposite. I have to admit I'm rather demanding and not the easiest person and this group as whole just wow'd me on every front. They have gained a customer for life here and I will most-definitely recommend them to any and everyone I know looking for a truly exceptional customer experience!!!!! Thank you to everyone but especially Dan & Jason... you both truly Rock!!!!!! More

We went to the dealership looking at new 4 door jeeps The sales associate was friendly and went over the vehicle in its entirety re the different aspects of the vehicle. It was our first time leasing and The sales associate was friendly and went over the vehicle in its entirety re the different aspects of the vehicle. It was our first time leasing and both the sale associate and the finance department explained the process. More

Happy longtime customer I have purchased many vehicles in the past including a 2002 Dodge Caravan from Elmwood Dodge. Sherman Jones is the most honest and trustworthy salesp I have purchased many vehicles in the past including a 2002 Dodge Caravan from Elmwood Dodge. Sherman Jones is the most honest and trustworthy salesperson I have ever met. He worked very diligently to get me the deal I wanted; I feel very confident in recommending him to a friend or family member that is looking to purchase a new vehicle. Sherman Jones is definitely an asset to Elwood, Chrysler Jeep. Sincerely, Curt, Happy customer More

Car buying made easy I give this dealership 5 stars because they took the stress out of buying a new car. The staff were very friendly and helpful. The salesman that I had I give this dealership 5 stars because they took the stress out of buying a new car. The staff were very friendly and helpful. The salesman that I had was Justin Rocco. Car salmesman have a reputation of being very pushy and have the tendency to only say what you want to hear. Justin was very natural and down to earth when it came to helping me with my purchase. He gave me the facts and let me make every decision on my own without being pushy at all. More salesman should be like him. More