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Elmwood Chrysler Dodge Jeep Ram

East Providence, RI

4.9
2,408 Reviews
Elmwood Chrysler Dodge Jeep RAM, located in East Providence RI has been proudly selling and servicing Chrysler, Dodge, Jeep and Ram trucks to residents of East Providence RI, Barrington RI, Bristol RI, Warren RI, Pawtucket RI, Providence RI and surrounding areas since 1962. In addition to being a Dealer Rater and TrueCar Certified Dealer, we are committed to a hassle free consultative shopping experience. We pride ourselves on integrity and providing world class customer service. We are currently fully stocked with all of the Chyrsler, Dodge, Jeep, Ram models, as well as offering virtually every make and model of late model pre-owned vehicle. We also have the ability to locate vehicles if need be. Our job is to help you select the right vehicle, give our customers all of the information they need to make their purchasing decision, in the time frame allotted by the customer. Guaranteed Credit Approval Vehicle Exchange Program Se Habla Espanol Parliamo Italiano Falamos Portuguese
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625 Taunton Ave.

East Providence, RI

02914

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Showing 2,408 reviews

July 25, 2016

A struggle turned positive by multiple people I have always been interested in the Jeep Wrangler and knew one day I would own one. Knowing nothing about Elmwood, I called in and was connected to More

by MikeyJeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Freeman, Nathan Amaral
July 24, 2016

Great service professional and friendly Earlier this month I went to ELMWOOD Chrysler Dodge Jeep for the first time with one of my sons. Everyone was very professional and at the same time v More

by DeborahAaronSeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Nathan Amaral, Mike Cronin
July 22, 2016

Excellent experience with Jared Murphy in Elmwood Dodge! I would like people know what a positive experience I had at Elmwood Dodge and with my salesperson Jared Murphy in particular.  Jared is friendly, per More

by Leigh Hohlstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Asermely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Murphy
July 21, 2016

Friendly and Fair Family Dealership This is my third purchase from this dealer; I drive from Worcester past many Dodge dealers to buy from Elmwood. They make it worth the drive and trea More

by Phenix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Rouco
July 21, 2016

Easiest Car Transaction We've Ever Had! From the moment we arrived at the dealership, we weren't pressured into buying. Our salesperson, Marcio Monteiro, was very personable and friendly. More

by Lisa Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Marcio Monteiro
July 21, 2016

Horrible Service They lied and then screwed me, the took the car for an inspection, gave it back with the old sticker still on it, then when I brought it back the held More

by jsp2242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Verdoia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cronin
Jul 27, 2016 -

Elmwood Chrysler Dodge Jeep Ram responded

Good Morning Jeff, I hope this message finds you well. Let me start by saying these type of messages are never enjoyable for me to send. That said, I was quite surprised to read your review of us here on Dealer Rater. We did not damage your car and you know that! Your Oil Pressure Switch let go, these things happen. Also, the Oil Pressure Switch has nothing to do at all with the Driver Air Bag Inflater Module which we repaired. Yes, our tech did forget to put the new inspection sticker on and we have apologized to you for that. You'll remember that we did not charge you for the rental car we put you in and we offered to keep you in it while we put the new inspection sticker on Monday. I am requesting that you remove your review of us here on Dealer Rater as it is not truthful. Sincerely, Mike Cronin BDC Director Elmwood Chrysler Dodge Jeep Ram 401-438-0400

Jul 27, 2016 -

jsp2242 responded

I brought you a car for an inspection sticker that had "no warning lights showing", never had since I bought it, I pick up the car and don't get a mile down the road and there are several warning lights flashing, not sure how you figure this to be my fault, its not, and it cost me $190 to repair, but I will make a deal with you, you refund that cost and you can take out the rental fee for the car.

Aug 02, 2016 -

Elmwood Chrysler Dodge Jeep Ram responded

Jeff, Your Oil Pressure Switch let go, which triggered the warning lights to come on. Parts breakdown and let go needing to be replaced all the time, it's called normal wear and tear. We will not be refunding you $190.00. Furthermore we will no longer accept your vehicles to be serviced here at Elmwood Chrysler Dodge Jeep Ram. Sincerely, Mike Cronin BDC Director Elmwood Chrysler Dodge Jeep Ram 401-438-0400

Aug 06, 2016 -

jsp2242 responded

yes, oil pressure switches always "let go" when the vehicle is being inspected by "crack Techs". as for not accepting my vehicle at your dealership, are you serious? I wouldn't bring my powerwasher to you nevermind my car.

July 19, 2016

Helpful and Caring Despite my reluctance of buying from an unfamiliar dealership, Elmwood exceeded my expectations and I was able to negotiate a lease payment on my dre More

by sunnyflowrs46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Dennis Freeman, Stephanie Walker
July 18, 2016

New car purchase Nice group of sales people I have ever dealt with including the finance guy, gave me a fair price for my trade in and a good deal on the vehicle I pur More

by tigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Tavarez, Albert Torres
July 18, 2016

New car purchase Salesman was new but very knowledgable about product line. I've purchased at least 10 cars and Alan was better than most sales people I've worked with More

by Bobh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Ogunnaike Ogunnaike
July 15, 2016

You should buy a car from Richard Miranda Richard Miranda helped us through the entire process of finding just the right used car for us, again. We are not confident car buyers, and asked hund More

by happy buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Miranda, Noel Tavarez
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