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Elmwood Chrysler Dodge Jeep Ram - Service Center

East Providence, RI

4.7
216 Reviews

216 Reviews of Elmwood Chrysler Dodge Jeep Ram - Service Center

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February 11, 2020

It was not my best experience but Darlene did her best to get it resolved. I think the tech jumped the gun a little on the urgency of the diagnosis. More

by Sherie.923
Recommend Dealer
Yes
Employees Worked With
Darlene Baptista
Feb 11, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Sherie, I value your opinion, and I would appreciate the opportunity to learn more about your experience with us. Please reach out to me at your earliest convenience to discuss your situation. Thank you for your time, and I hope to hear from you soon. Best, Dennis Freeman General Manager dfreeman@elmwooddodge.com (401) 438-0400

February 07, 2020

Always great service! Very helpful with suggestions but not pushy!!! Are able to answer any questions you have. Alway a nice experience. Would recommend for service. More

by klmdsm96
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

We always strive to provide the best level of care possible for our guests. Thank you so much for your recommendation for our services. We are here to help and our team welcomes you again!

January 31, 2020

I had a problem with my 2015 Jeep Wrangler took it to Elmwood Jeep and the took care of it with great speed and a positive attitude! That made my experience go nice and smooth... the Jeep was fixed quick More

by Firefightingguy21
Recommend Dealer
Yes
Employees Worked With
Tee Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Baptista
Jan 31, 2020 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for the amazing review! We are happy to know that you were more than satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

December 19, 2019

As always, smooth service appointment. Customer service always on point and always treat me well when I have an appointment. Sales are always a joy as I usually end up there chatting waiting for service to More

by Bruins1
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Bland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda
Dec 20, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

It was our pleasure to take care of your vehicle. Thank you for the opportunity. You are always welcome to visit and chat. Have an amazing day.

December 17, 2019

Jim, Dede, and crew have been professional and supportive and the service has been impeccable. I have been buying and driving Jeeps since 1984 and have stayed with Elmwood Chrysler Dodge Jeep Ram for my las More

by PeterG
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Miranda, Dennis Freeman
Dec 17, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi PeterG, Thanks for the incredible feedback! We truly can't wait to share your compliments with Jim, Dede, and our team. It was a pleasure working with you. We hope to see you in the future!

December 17, 2019

I had a Very good experience. The Car wash and friendly staff were definitely a plus..I would recommend this service team to my friends and family. More

by angela
Recommend Dealer
Yes
Employees Worked With
Dee dee
Dec 17, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Hi Angela, thank you so much for the great review! We're glad to know our team has taken excellent care of you. We hope to see you again!

November 04, 2019

Large & costly service that took all day, but they set me up with a shuttle to work, then explained everything when I went to pick it up. Keeping my car for a while, so good investment. More

by Lellie
Recommend Dealer
Yes
Employees Worked With
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Lellie, thank you for allowing us to properly maintain your investment. It is always our goal to make things a bit easier during frustrating times. We hope to see you again in the near future. Have a great day.

October 26, 2019

Very nice dealer Very nice people take care of the problem Scott Jacob very nice guy and fair people and the dealer very accommodating I will recommend to anyone for s More

by Fast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Verdoia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for letting us know that Scott and the team take great care of you. We appreciate your recommendation. Come back soon.

October 08, 2019

Customer service is horrible. It's like being at the DMV. Everyone is so unhappy. I went Tasca because Elmwood was so unhelpful with an issue my Wrangler had. Tasca was awesome. Figured out the problem and t More

by Chiggy32
Recommend Dealer
No
Employees Worked With
Would rather not say
Oct 08, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Hello, It's unfortunate to learn of your disappointment with any customer service that has led to your distrust. Rest assured I take your feedback seriously and would like to speak with you to learn more about your experience. Please contact me when you have a moment. Thank you. Best, Dennis Freeman General Manager dfreeman@elmwooddodge.com (401) 438-0400

September 12, 2019

Keep up the good work Always a good experience at ELMWOOD CHRYSLER DEALERSHIP. You guys are the best, I always enjoy coming there, this is my second car from this dealer an More

by Abdouunit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dede Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Desmarais
Sep 12, 2019 -

Elmwood Chrysler Dodge Jeep Ram responded

Thank you for your continued business. Congratulations on your new purchase. Let us know if there is anything else that we can do for you.

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