
Envision Ford of Oxnard
Oxnard, CA
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Service writer was very rude and unprofessional when the vehicle was stopped off. Nobody ever called to notify when vehicle was ready to be picked up. I dropped off on Friday, had appointment. Said it would vehicle was stopped off. Nobody ever called to notify when vehicle was ready to be picked up. I dropped off on Friday, had appointment. Said it would Be 2-3 hours. No call Friday. I called Monday spoke with Daniel. He scheduled would check on vehicle and call me right back. 3 hours later, we went to dealership to check on since Daniel never called me. Vehicle was ready. Still waiting for Daniel’s call. More
Great experience everyone is very kind very helpful. Every question and concern I was taken care of and explained and they wanted the best for me and me happy with my car. Every question and concern I was taken care of and explained and they wanted the best for me and me happy with my car. More
When I got in I had an appointment. They were very professional and helpful. The man who helped was able to give me discount which I asked at the beginning he said if I had a coupon and They were very professional and helpful. The man who helped was able to give me discount which I asked at the beginning he said if I had a coupon and at the end he ended up giving me a discount which was a blessing! His name was Daniel Ayala. More
Luis was very friendly and was a great help to us in finding the right car for us. Great communication and excellent customer service. Will definitely be referring people to them in the future. finding the right car for us. Great communication and excellent customer service. Will definitely be referring people to them in the future. More