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Ewing Buick GMC
Plano, TX
1,689 Reviews
The history of Ewing Buick GMC began in 1940 when Fin Ewing's grandfather, Bruton Orand, moved from Waco to Dallas to take over the management of Morris Buick. Soon after, Mr. Orand started Orand Buick at 2128 Cedar Springs near downtown Dallas, the present location of The Crescent. Mr. Orand probably didn't know at the time that he was founding a family-owned business that would span over 70 years.
His first challenge was to weather World War II. This was a time when tires were not available and gas was rationed. In fact, one might say it was the worst possible time to go into the car business! He persevered, however, using the basic principles of serving the customer and maintaining a high level of integrity, and as a result, his business prospered.
When Bruton Orand died in 1961, his son-in-law, Finley Ewing, Jr., who had gone to work for Mr. Orand in 1957, took over the business. Under Mr. Ewing's leadership, plans for future growth took shape. In 1972, Mercedes-Benz of Plano was formed and became the owner of the newly-awarded Mercedes-Benz franchise, setting up shop at new facilities off the Dallas Parkway. In 1973, the Orand Buick name was changed to Ewing Buick before it relocated to its new facilities off the Dallas Parkway just north of Mercedes-Benz of Plano.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,689 reviews
March 15, 2017
Quick and simple. My overall experience was great. I have been researching 1500s for a while, so I probably did not need as much help during the sales process. Randy a My overall experience was great. I have been researching 1500s for a while, so I probably did not need as much help during the sales process. Randy and the team did a great job of getting me in and out with no hassles. Specifically, the use of electronic documents for the closing process is really a plus. More
by dlamba
Employees Worked With
March 13, 2017
Awesome!!!!! Oscar was great to work with and I enjoyed my visit. Very helpful with any and all questions. Everyone there was very professional and courteous. Than Oscar was great to work with and I enjoyed my visit. Very helpful with any and all questions. Everyone there was very professional and courteous. Thank you so much for everything Oscar. I love my new GMC Terrain... More
by Michelle
Employees Worked With
March 11, 2017
Very truthful and professional buying experience. Oscar Mora was most helpful, patient, and professional to deal with our new vehicle purchase. He really kept his word and delivered above our expecta Oscar Mora was most helpful, patient, and professional to deal with our new vehicle purchase. He really kept his word and delivered above our expectations making it a smooth transaction. Brett Denver, the finance manager, readily assisted with our questions. The dealership is immaculate and a very upbeat facility. More
by Richard
Employees Worked With
March 06, 2017
Just great!!!! I appreciate everything! Thanks to oscar Mora for helping me and finance company . I'm from Waco they helped me as much as they can where I was able t I appreciate everything! Thanks to oscar Mora for helping me and finance company . I'm from Waco they helped me as much as they can where I was able to walk in they had everything ready for me to sign and had car ready . Oscar mora kept in contact with me at all times and if I had any questions he provided me with everything I needed . Thank you so much ! More
by Flaca1979
Employees Worked With
March 06, 2017
Delivered as promised Purchased vehicle from internet (out of state sale). Wayne was a pleasure to work with, he was very accurate in describing the vehicles condition and Purchased vehicle from internet (out of state sale). Wayne was a pleasure to work with, he was very accurate in describing the vehicles condition and was very helpful through the entire process. He was even good enough to pick me up from the airport. Tonya was also very helpful, answering any questions I had and helped explain the steps needed for an out of state purchase. The only area that could use improvement in customer service would be the financial dept. The person I dealt with was only focused on getting the paperwork completed quickly so the sale would count toward that months numbers. They even wanted me to sign two forms that were not filled out and then argued with me when I refused. Fortunately I was able to speak with others at the dealership that assured me this was not the normal practice. More
by Mb16
February 24, 2017
Get my New Porshe Wayne Keep his promise on how fast the process was! And waited on us when we where like 10-15 min late. when you need car go see Wayne Holten Wayne Keep his promise on how fast the process was! And waited on us when we where like 10-15 min late. when you need car go see Wayne Holten More
by Fabianlua
Employees Worked With
February 24, 2017
Remarkable Dealership This dealership is like a well oiled machine. Organization, Sales, Finance, Service is all first class. I've seen dealerships all over the country, an This dealership is like a well oiled machine. Organization, Sales, Finance, Service is all first class. I've seen dealerships all over the country, and I rate this number 1. Randy Harp, thank you for your help in finding exactly what I was looking for. Seamless purchase with Randy Harp and great attitude by Jay Simpson and David De La Cruz in financing. Great job by all! More
by Bwalker
February 19, 2017
Professional Young Salesman Oscar I just want to acknowledge the great individual that aided me in my purchase. I had forgotten about my appointment and Oscar called to confirm the mor I just want to acknowledge the great individual that aided me in my purchase. I had forgotten about my appointment and Oscar called to confirm the morning of. He was very accommodating. I had been to several dealerships and was not given an opportunity to drive the vehicle that I was interested in but Oscar provided that opportunity. He offered transparency throughout the process and was knowledgeable and informative. It was a pleasure to seal the deal with Oscar. Awesome salesman!! He sold the vehicle. Thank you. More
by Hard to Impress
Employees Worked With
February 15, 2017
Nissan Maxima SV Wilson was very professional and friendly. Once I bought the cat, he helped me drop off my rental car to the airport. What a nice and wonderful man! Wilson was very professional and friendly. Once I bought the cat, he helped me drop off my rental car to the airport. What a nice and wonderful man! Excellent service! More
by Jon
Employees Worked With
February 13, 2017
Extremely rude and unwelcome service Called to ask about buying Mercedez 2013 S class 550. This guy very arrrogantly with his non-challant attutude said: "You wanna buy one?" I said Called to ask about buying Mercedez 2013 S class 550. This guy very arrrogantly with his non-challant attutude said: "You wanna buy one?" I said yes, He said, "OK, tell you what, call back and a sales person will pick up". I said:, "No, put someone on the line now or I cam gone" He said: "Ok, See ya" and hang up". Called arounf 3:15 pm on 02/13/2017. Please decipline and fire whoever this employee his. Tell him: "See ya" after firing him More
by carguy123
Employees Worked With
Do not know the name of the employee. Was connected to him by customer service., Joseph Davis
