Executive Kia

Dreadful - Complete waste of time My entire shopping experience with KIA was dreadful. A process that takes 45 minutes at other dealerships took 2 1/2 hours. Every step had to be rev My entire shopping experience with KIA was dreadful. A process that takes 45 minutes at other dealerships took 2 1/2 hours. Every step had to be reviewed with Joe, who never even took a minute to greet me. In short, Katie was inexperienced, unprofessional, lacked knowledge of the company’s products, and did not listen to what I wanted. Katie started out great with a friendly smile and within a minute determined what type of vehicle I was looking for, and although I mentioned I was interest in both used and new, she never mentioned or gave me an option of a used vehicle. Later I discovered there’s one on the website that would be great for me. After viewing the ONLY vehicle that she had selected personally for me, which did NOT include all the options I wanted. Every step had to be reviewed with Joe, who never even took a minute to greet me. I asked the price as there was no sticker on the car, this was supposed to be part of what was so wonderful about this dealership was the tag was on the car so there's no negotiation. So at this point I also asked for a list of all the dealer fees. This took forever. After reviewing the estimate carefully the next day, I found several discrepancies, so I followed up with an email. After 2 emails I still couldn’t get an answer, now I'm contacted by Joe Ortiz. His answer to my question was, "we just do it that way". He also had no idea that the car that was offered to me did not have the options I wanted, and that I was interested in a higher end model. By the way does anyone know what a “credit burrow” is? (Note: I know part of this was to determine if I could afford the vehicle, but I told her my monthly payment budget, and it was over double of what was on the estimate). More

Best Dealership in the East Cost!!!! A Dealership that super exceeds its hospitality by providing excellent service with no presure to the costumer whatsoever. Its bases value and service A Dealership that super exceeds its hospitality by providing excellent service with no presure to the costumer whatsoever. Its bases value and services its to accommodate family and individuals alike by providing the best deals and incentives that any dealership can privide. In one word ‘’ family’’. More

Well Done!!! I had the pleasure of working with Mike Crespo, he made the entire process fun and easy. He was very knowledgeable about the Sportage and hooked me up I had the pleasure of working with Mike Crespo, he made the entire process fun and easy. He was very knowledgeable about the Sportage and hooked me up with everything I needed. Thank you Mike for your excellent work!! I’ll definitely recommend any of my friends or family to see Mike Crespo if and when they need a vehicle. Thank you to Joe Ortiz and Lou Oosten for your help as well. More

Satisfied customer Process was easy. Felt no pressure to buy. Very satisfied with Katie and the rest of the staff. Very pleased with experience overall and love my new c Process was easy. Felt no pressure to buy. Very satisfied with Katie and the rest of the staff. Very pleased with experience overall and love my new car. More

excellent dealership i just completed our third car buyiing experience at this same dealer.always treated like royalty,excellent people in every dept. we wanted to take c i just completed our third car buyiing experience at this same dealer.always treated like royalty,excellent people in every dept. we wanted to take car home right away.sales man offered to come pick up the car the next day where my wife worked,to do an extra cleaning and detail,then return it before she got out of work..car was spotless already.they go above and beyond what ive seen at any other dealer,,,as long as they are there,they get all my business, More

Very helpful and easy experience! I originally came to the dealership just to look and test drive a Kia Sportage. This was my first time coming to a dealership to test drive a car, so I originally came to the dealership just to look and test drive a Kia Sportage. This was my first time coming to a dealership to test drive a car, so I wasn’t expecting to find my perfect match right off the bat. I was staying level headed and skeptical through out the experience. Jorge was very patient with me and never threw out forced reasons to go through with the purchase. He let the car speak for itself and only complimented what I had already experienced. I was skeptical after the test drive just because I’m cautious. I was unsure of what to compare the drive to because I’ve only ever driven my Jeep Wrangler and occasionally my mother’s Ford Escape. I told Jorge that I was unsure and I think I need to drive something else in order to compare. He was very understanding and recommended I drive a comparable SUV, the Honda CR-V. I took that vehicle for a test drive and was still unsure although I could tell a difference in the drive. I told him I would appreciate driving the Kia Sportage again in order to fully compare and make a decision. He was again very understanding and we took the Kia out again. Now that I was more comfortable and broken into driving this type of car, I was seeing myself driving this vehicle on a daily basis. I could tell that Jorge cared about me finding a car that I love as opposed to trying to sell me something I wasn’t on the market for. He was very honest, calm, and collected. I appreciate his grounded salesmanship. He helped me pair my phone with the Bluetooth and showed me some of the features. Thank you! More

Great experience! I have to say kudos to the team over at Executive Kia. I purchased my third vehicle from the location on the 14th of July, and they really made it eas I have to say kudos to the team over at Executive Kia. I purchased my third vehicle from the location on the 14th of July, and they really made it easy. The price listed on line was exactly what they advertised. Mike walked me through the car and all of its' features, and really explained all of my questions before I had a chance to even ask them. After all was said and done, they even drove me to the bank! This was the third vehicle my wife and I have purchased from executive Kia, and great staff like Mike and Lou are what has brought us back again and again! Thank you for your great service! More

Thank you Katie Rice Katie listened to my needs and wants. She answered all my questions and introduced me to the staff. I highly recommend Katie Rice to everyone. Katie listened to my needs and wants. She answered all my questions and introduced me to the staff. I highly recommend Katie Rice to everyone. More

Phenomenal Customer Service!!!! Mike Crespo is top notch when it comes to customer service. He makes you feel like you have been friends for years. I am telling you, if you have to b Mike Crespo is top notch when it comes to customer service. He makes you feel like you have been friends for years. I am telling you, if you have to buy a vehicle he is the one to see. I have to also say that Lou in finance will get it done for you. They actually were all great, I will defitnitly buy another vehicle in the future with Executive Kia. More

Best Dealership ! My husband and I have been doing business with this dealership since it was a Saturn dealership and we bought our 1998 Saturn SC2 (which our granddaug My husband and I have been doing business with this dealership since it was a Saturn dealership and we bought our 1998 Saturn SC2 (which our granddaughter now drives). The people here and the service is the best we have found. Before buying that Saturn we had purchased many new vehicles over the years. Never have we had the service and the feeling of family prior to coming here. We have not strayed from here since then. We wouldn't even think of going anywhere else. You don't find places of business like this anymore. When you do, you stick with them. More