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Executive Kia

Wallingford, CT

4.8
2,349 Reviews
Executive Kia is a proud member of the Executive Auto Group. The Executive Auto Group is a family-owned business serving Connecticut for nearly fifty years. Our Kia dealership aims to exceed your expectations from the moment you walk into our showroom. We offer a no haggle or hassle environment with non commissioned salespeople. Your satisfaction is guaranteed and backed with our exchange policy. We look forward to getting to know you soon!
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1164 North Colony Rd

Wallingford, CT

06492

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Showing 2,349 reviews

July 28, 2022

From the start when I ourchased with the finance person to the delightful service person (Brian) I could not be more pleased. Brian was especially courteous and helpful!! More

by DESTINYKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush
Jul 28, 2022 -

Executive Kia responded

It's great to hear that Brian and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

July 27, 2022

Friendly service desk folk and accommodating while you wait. Proper expectations set and explanation of everything that is done. I did not get any vibes of dishonesty here which is what will make me a ret More

by Popniidx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was super helpful! There was what I think were sales employees openly complaining about Joe Ortiz however., Jovan Teague
Jul 28, 2022 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 27, 2022

Worked with me and got the job done. Did not waste time and communicated with me. More

by PLUMBING09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jul 27, 2022 -

Executive Kia responded

We appreciate your business and our team looks forward to serving you again soon! Carl Maratta Service Manager

July 26, 2022

Brian was helpful and courteous, explained in detail what had to be done. Have always had superior service from Executive KIA! More

by tonym52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jul 27, 2022 -

Executive Kia responded

Thank you for choosing Executive Kia, your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Carl Maratta Service Manager

July 25, 2022

Had a great experience with Chin. He was knowledgeable and very thorough. I would recommend him to my friends. More

by Mrscheney319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ying "Chin" Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Mrscheney319 responded

Yes that’s what I said.

July 23, 2022

The folks at this dealership were exceptionally honest, professional and competent. I was in a pinch for a vehicle and my purchase process was transparent, streamlined and simple. Ouafaa Kouhaila went abov More

by Elizabeth B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ouafaa Kouhaila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Executive Kia responded

Thank you, Elizabeth! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. John Goglettino General Manager

July 22, 2022

They were very good. Professional and very helpful. Fixed price dealer ,so the price overall was fairly priced for the vehicle I choose. Quality used vehicles as new cars More

by jswazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Martinez
Jul 22, 2022 -

Executive Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! John Goglettino General Manager

July 22, 2022

Great service. Team kept me informed and were very professional and efficient. I Highly recommend Executive Kia. More

by Cpcoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Roush
Jul 25, 2022 -

Executive Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Kia. Carl Maratta Service Manager

July 21, 2022

Wallingford KIA is Always efficient and helpful. Repairs are also priced lower than other KIA dealers. More

by violano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Parbhunath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Maratta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Roush, Jovan Teague
Jul 22, 2022 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

July 21, 2022

After waiting 6 months instead of 3-4, my car came in in the wrong color than ordered. My dealer never called to follow up with me about my purchase either as she was gone the day I picked up my car. The ma More

by JENNA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Trindade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Ortiz, Sarina Pompei
Jul 25, 2022 -

Executive Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. John Goglettino General Manager

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